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  3. Can't delete app/domain

Can't delete app/domain

Scheduled Pinned Locked Moved Solved Support
domains
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    • rmdesR Offline
      rmdesR Offline
      rmdes
      wrote on last edited by girish
      #1

      Context: I have to remove this app and the domain, but I can't do so because at uninstall, it seems the goDaddy DNS is triggered (maybe to remove the subdomain from the dns zone?)
      but since the current API key is incorrect, the process cannot move forward.

      • I don't remember this behavior to exist in previous cloudron version ? perhaps I'm wrong
        but ideally, admins should have the possibility to bypass this and uninstall the app anyway, even if the dns zone update cannot happen ?

      • if I remember correctly, in previous cloudron versions, one could uninstall the app, even if the domain wasn't renewed, was this changed ?

      An error occurred during the uninstall operation: External Error: GoDaddy DNS error [401] Unauthorized : Could not authenticate API key/secret

      cd1fe3bf-d5ab-4065-8575-7b8432dca936-image.png

      mehdiM 1 Reply Last reply
      0
      • rmdesR rmdes

        Context: I have to remove this app and the domain, but I can't do so because at uninstall, it seems the goDaddy DNS is triggered (maybe to remove the subdomain from the dns zone?)
        but since the current API key is incorrect, the process cannot move forward.

        • I don't remember this behavior to exist in previous cloudron version ? perhaps I'm wrong
          but ideally, admins should have the possibility to bypass this and uninstall the app anyway, even if the dns zone update cannot happen ?

        • if I remember correctly, in previous cloudron versions, one could uninstall the app, even if the domain wasn't renewed, was this changed ?

        An error occurred during the uninstall operation: External Error: GoDaddy DNS error [401] Unauthorized : Could not authenticate API key/secret

        cd1fe3bf-d5ab-4065-8575-7b8432dca936-image.png

        mehdiM Offline
        mehdiM Offline
        mehdi
        App Dev
        wrote on last edited by
        #2

        @rmdes I believe you can, in the Domains page, change the provider to manual, then do the uninstall.

        rmdesR 1 Reply Last reply
        3
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by girish
          #3

          What @mehdi suggested is the way to go. Change the DNS mode to noop/manual and then you should be able to uninstall the app. This will also stop the certificate warnings which you will eventually receive when it tries to renew.

          robiR 1 Reply Last reply
          3
          • girishG girish

            What @mehdi suggested is the way to go. Change the DNS mode to noop/manual and then you should be able to uninstall the app. This will also stop the certificate warnings which you will eventually receive when it tries to renew.

            robiR Offline
            robiR Offline
            robi
            wrote on last edited by robi
            #4

            @girish Can we add some logic to the app/domain removal to do what is intended vs. do what current logic allows and have to learn to do backflips?

            Conscious tech

            1 Reply Last reply
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            • mehdiM mehdi

              @rmdes I believe you can, in the Domains page, change the provider to manual, then do the uninstall.

              rmdesR Offline
              rmdesR Offline
              rmdes
              wrote on last edited by
              #5

              @mehdi Ohh didn't thought about that ! thanks a lot !

              1 Reply Last reply
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