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    • S
      SPRADEEP last edited by girish

      https://forum.cloudron.io/user/eerasen
      The following link I shared with you is just because they are fake and scammers, they demand clients to pay the payment in advance by mobile wallet/online transaction and block them, and here in India prostitution is completely illegal so I m not able to go to the police and request you to delete that link and mark as spam.

      girish 1 Reply Last reply Reply Quote 1
      • girish
        girish Staff @SPRADEEP last edited by girish

        @SPRADEEP thanks for the heads up, I have deleted that account. But the sad situation is that we have way too much fake user profiles on this forum for us to catch up.

        humptydumpty 1 Reply Last reply Reply Quote 1
        • humptydumpty
          humptydumpty @girish last edited by humptydumpty

          @girish Would it be possible to link forum user accounts to Cloudron.io accounts? That way you could have an active Cloudron be a requirement for new forum signups. The forum is public anyway so lurkers could still read threads without being affected.

          ? girish ei8fdb 3 Replies Last reply Reply Quote 2
          • ?
            A Former User @humptydumpty last edited by

            @humptydumpty yeah, that should work out. Although the issue comes in with setting up cloudron instances. If the only requirement is to have a cloudron account but no instances, it doesn’t solve spam. If you require instances, then new users have a harder time getting help. Not an easy problem to solve

            ei8fdb 1 Reply Last reply Reply Quote 2
            • girish
              girish Staff @humptydumpty last edited by

              @humptydumpty definitely. Currently, we don't allow sign up from cloudron.io directly (it's possible but hidden for various reasons), which is a blocker for such a system. It's on our list to allow a public sign up at some point.

              1 Reply Last reply Reply Quote 1
              • ei8fdb
                ei8fdb @humptydumpty last edited by

                @humptydumpty I think that approach would be a bit too harsh.

                That'd mean, someone who was curious about using Cloudron would not be able to post in the forum. Sure they could read, but if they had a particular question that wasn't answered they couldn't ask it.

                I understand the want (and obvious need) to remove the existence of spam accounts, but I wonder if there's another way.

                1 Reply Last reply Reply Quote 3
                • ei8fdb
                  ei8fdb @Guest last edited by

                  @atridad said in SCAMMING:

                  If you require instances, then new users have a harder time getting help. Not an easy problem to solve.

                  100% agree.

                  1 Reply Last reply Reply Quote 0
                  • humptydumpty
                    humptydumpty last edited by

                    I hear you guys so here's another thought:

                    • active cloudron instance required and links to forum account
                    • public forum post (new to cloudron, ask Q's here) with guest (no account needed) posting allowed only in that specific post
                    • give forum veterans moderator power over that specific post

                    Reflecting back when I first came across Cloudron, I did have 1000 & 1 questions but they could have been answered by more tutorials and videos about Cloudron which has been expanding since then. However, I emailed support@ directly and didn't join the forum until I felt guilty emailing support about silly questions. Again, I feel having better documentation can solve all these newbie questions. For those who don't know me, I'm not a developer and fit nicely into the "a noob who doesn't mind getting his hands dirty" category.

                    1 Reply Last reply Reply Quote 2
                    • girish
                      girish Staff last edited by

                      Generally, we are able to manage posts which have spam content. Most existing users, they are quite benign. I think we are lucky so far with that we do little to no moderation (maybe only fixing some typos and moving to the right category) 🙂

                      In this specific case, the issue was the profile page had spam content. This is a bit more elaborate and I am not sure how @SPRADEEP even came across it. I think if we have a script to clean up profiles which are over 2 weeks old and have not posted anything and have some junk profile, we can delete them. I can't imagine it's hard to spot junk in profiles with some basic word matching.

                      1 Reply Last reply Reply Quote 3
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