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  3. Backup failed "crashed/stopped"

Backup failed "crashed/stopped"

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backups
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  • gobenizzleG Offline
    gobenizzleG Offline
    gobenizzle
    wrote on last edited by girish
    #1

    yeah I got the hint with the full disk 🙂
    Thank you for pointing me to the right FAQ section... This helped!

    Now I am running into a new Problem.
    Under the backup section of the cloudron settings I see the following error message:

    "Cloudron crashed/stopped"
    I2443126f-c1ba-48da-bcb3-813b3c7bd059-image.png

    I tried increasing memory size for graphite. Any ideas what could be the issue?

    girishG 1 Reply Last reply
    0
    • nebulonN nebulon marked this topic as a question on
    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      Have you tried to trigger a new backup? Maybe this error is just some leftover from a backup attempt while the disk was full.

      If a new attempt also does not work, do you see anything in the system or backup logs?

      gobenizzleG 1 Reply Last reply
      0
      • nebulonN nebulon

        Have you tried to trigger a new backup? Maybe this error is just some leftover from a backup attempt while the disk was full.

        If a new attempt also does not work, do you see anything in the system or backup logs?

        gobenizzleG Offline
        gobenizzleG Offline
        gobenizzle
        wrote on last edited by
        #3

        @nebulon I tried backups up to 2 months back....

        nebulonN 1 Reply Last reply
        0
        • gobenizzleG gobenizzle

          @nebulon I tried backups up to 2 months back....

          nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          @gobenizzle not sure what that means in that context. Are you saying you tried to backup for 2 months already without success?

          What is your backup storage backend and do you see any backup errors which might give any hint on whats failing?

          1 Reply Last reply
          0
          • gobenizzleG gobenizzle

            yeah I got the hint with the full disk 🙂
            Thank you for pointing me to the right FAQ section... This helped!

            Now I am running into a new Problem.
            Under the backup section of the cloudron settings I see the following error message:

            "Cloudron crashed/stopped"
            I2443126f-c1ba-48da-bcb3-813b3c7bd059-image.png

            I tried increasing memory size for graphite. Any ideas what could be the issue?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #5

            @gobenizzle This only means that the backup task was "interrupted" when a backup was in progress. The code assumes that if a backup got arbitrary interrupted (i.e not via the stop button), it is because the box code crashed. That assumption is true most of the time but you probably ran out of disk space and rebooted etc which killed the backup task.

            Nothing to worry. If you trigger a new backup, it will go away.

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