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    Solved This app is currently not responding. Please try refreshing the page in a few minutes.

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    • M
      modifyd last edited by

      I can't get to my Cloudron home page.
      I restarted the VM that it is running on.
      I verified that Cloudron is running on the VM as wellScreen Shot 2022-04-27 at 3.46.31 PM.png

      nebulon 1 Reply Last reply Reply Quote 0
      • M
        modifyd last edited by

        @girish said in This app is currently not responding. Please try refreshing the page in a few minutes.:

        https://docs.cloudron.io/apps/#log-viewer

        I got back into Guacamole, I went into Repair and the app failed to update, I hit Retry Task and it updated and was able to run.

        girish 1 Reply Last reply Reply Quote 1
        • nebulon
          nebulon Staff @modifyd last edited by

          Hi @modifyd !

          Can you check the logs at /home/yellowtent/platformdata/logs/box.log ?
          Assuming you are trying to access my.yourdomain.com here. Are any other apps reachable?

          Also you can run cloudron-support via SSH and send us the resulting link to support@cloudron.io for a more detailed overview of the situation.

          1 Reply Last reply Reply Quote 0
          • Topic has been marked as a question  nebulon nebulon 
          • nebulon
            nebulon Staff last edited by

            I got the support email and from there it looks like the dashboard itself is working and showing the login screen find, so I assume this is about a specific app, which is not responding? In which case, are there any errors shown in the app logs?

            M 1 Reply Last reply Reply Quote 0
            • M
              modifyd @nebulon last edited by

              @nebulon I only use Guacamole

              girish 1 Reply Last reply Reply Quote 0
              • girish
                girish Staff @modifyd last edited by girish

                @modifyd in the cloudron dashboard, does it say 'Running' ? Can you also maybe paste last 50 lines in the app logs - https://docs.cloudron.io/apps/#log-viewer ?

                Also, was it ever running ?

                1 Reply Last reply Reply Quote 0
                • M
                  modifyd last edited by

                  @girish said in This app is currently not responding. Please try refreshing the page in a few minutes.:

                  https://docs.cloudron.io/apps/#log-viewer

                  I got back into Guacamole, I went into Repair and the app failed to update, I hit Retry Task and it updated and was able to run.

                  girish 1 Reply Last reply Reply Quote 1
                  • girish
                    girish Staff @modifyd last edited by

                    @modifyd Ah ok, glad that got sorted out. If it goes to non-responding again, please post the logs here, so we can debug what's happening.

                    1 Reply Last reply Reply Quote 0
                    • Topic has been marked as solved  girish girish 
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