Solved Email status red even when valid
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I noticed for some reason that Cloudron is showing red dots for several email domains, yet when I go to the Status tab in each one, they're all perfectly fine. This seems like some sort of mismatch in status checks.
Any suggestions to how this could be happening? So far no complaints from any users yet, just something I stumbled across. I also tried clearing my browser cache and using a different browser completely to rule out some weird caching issue, seems to not be that though.
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For context, this happened after a restore, but it's been running for the last hour or so now and still no change in the status codes for some of the mail domains.
In the system logs, I see these... perhaps related? There's nothing in the actual mail container logs though, just the whole system.
May 01 23:59:15 box:sysinfo/generic getServerIPv4: Error getting IP null May 01 23:59:15 box:sysinfo/generic getServerIPv4: Error getting IP null May 01 23:59:15 box:sysinfo/generic getServerIPv4: Error getting IP null May 01 23:59:15 box:sysinfo/generic getServerIPv4: Error getting IP null May 01 23:59:15 box:mail Ignored error - dns.ptr : Unable to detect IPv4. API server (ipv4.api.cloudron.io) unreachable
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This seems like it has fixed itself, somehow. I think this can be marked solved, and I guess was more of a time thing. Would be good to know what causes that though if possible.
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@d19dotca this indeed required a rate-limit fix and was deployed.
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nebulon
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nebulon
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@nebulon Thanks! Question... how does the service it's hitting which you needed to raise the rate limit actually work in this situation? I ask because I'd have assumed the red dot only shows up if there's something in the Status tab that's wrong, so seeing those all be green yet the main dot on Mail page be red was alarming/concerning. I assume there should maybe be another fix to ensure those are consistently displayed? Or to allow for a sort of graphical pop-over if it's due to rate limiting in the future?