OnlyOffice Licensing
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Hey everyone,
Yesterday, OnlyOffice became unusable for me because it's telling me that my license has expired. I've had it installed for a month or two. Was a trialing the software and didn't know it? I'm only using it for personal purposes. I've attached a (crappy) image showing the message. Any idea what needs to be done here. Not finding anything online.
Thanks!
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Hey everyone,
Yesterday, OnlyOffice became unusable for me because it's telling me that my license has expired. I've had it installed for a month or two. Was a trialing the software and didn't know it? I'm only using it for personal purposes. I've attached a (crappy) image showing the message. Any idea what needs to be done here. Not finding anything online.
Thanks!
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@Ropyro which only onlyoffice app did you install?
Because I have the normal one installed I never set a license at all.@BrutalBirdie Oh I just tried to use it as well and get this error:
Like my work? Consider donating a drink. Cheers!
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@Ropyro which only onlyoffice app did you install?
Because I have the normal one installed I never set a license at all.@BrutalBirdie Hey! I just to the one available on the default Cloudron installation available on my VPS. It's saying it's Enterprise 7.0. Is that unusual for Enterprise to be the default installation? Wondering if that's the problem.
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@BrutalBirdie Oh I just tried to use it as well and get this error:
@BrutalBirdie Weird. Think a recent update broke things?
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@BrutalBirdie Oh I just tried to use it as well and get this error:
@BrutalBirdie My error is a bit different.
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@Ropyro which only onlyoffice app did you install?
Because I have the normal one installed I never set a license at all.@BrutalBirdie So, I don't know why but I installed the Enterprise edition. Must not have realized there is a community edition. I'll switch to that.
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@BrutalBirdie Oh I just tried to use it as well and get this error:
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@BrutalBirdie Oh I just tried to use it as well and get this error:
@BrutalBirdie said in OnlyOffice Licensing:
@BrutalBirdie Oh I just tried to use it as well and get this error:
You got me worried!
Mine is still working:
I'm on Cloudron 7.1.4, ONLYOFFICE Docs 7.1.0 package version 1.11.0 you?
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@BrutalBirdie said in OnlyOffice Licensing:
@BrutalBirdie Oh I just tried to use it as well and get this error:
You got me worried!
Mine is still working:
I'm on Cloudron 7.1.4, ONLYOFFICE Docs 7.1.0 package version 1.11.0 you?
@jdaviescoates haha same here
My side is working too.
Only office (not enterprise) 7.1.0
Cloudron 7.2.0 -
@BrutalBirdie Now I'm getting the same error as you.
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@Ropyro I am on
com.onlyoffice.coudronapp@1.11.0cloudron versionv7.1.4still same error.Oh wow?
For some reason the/app/data/config/production-linux.jsonreset I guess and the documented part https://docs.cloudron.io/apps/onlyoffice/ for the secret got reset tochangemeI put in my old secret which I had in nextcloud, restarted the onlyoffice app now its working again. -
Oh wow?
For some reason the/app/data/config/production-linux.jsonreset I guess and the documented part https://docs.cloudron.io/apps/onlyoffice/ for the secret got reset tochangemeI put in my old secret which I had in nextcloud, restarted the onlyoffice app now its working again.@BrutalBirdie Ha - that's exactly what I came up with. Fixed on my end, too. I have no idea how it reset but just happy it's working now. Thanks for your help!
