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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. OnlyOffice
  3. OnlyOffice Licensing

OnlyOffice Licensing

Scheduled Pinned Locked Moved OnlyOffice
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  • BrutalBirdieB BrutalBirdie

    @Ropyro which only onlyoffice app did you install?
    Because I have the normal one installed I never set a license at all.

    BrutalBirdieB Offline
    BrutalBirdieB Offline
    BrutalBirdie
    Partner
    wrote on last edited by
    #3

    @BrutalBirdie Oh I just tried to use it as well and get this error:

    ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

    Like my work? Consider donating a drink. Cheers!

    R jdaviescoatesJ 4 Replies Last reply
    0
    • BrutalBirdieB BrutalBirdie

      @Ropyro which only onlyoffice app did you install?
      Because I have the normal one installed I never set a license at all.

      R Offline
      R Offline
      Ropyro
      wrote on last edited by
      #4

      @BrutalBirdie Hey! I just to the one available on the default Cloudron installation available on my VPS. It's saying it's Enterprise 7.0. Is that unusual for Enterprise to be the default installation? Wondering if that's the problem.

      1 Reply Last reply
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      • BrutalBirdieB BrutalBirdie

        @BrutalBirdie Oh I just tried to use it as well and get this error:

        ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

        R Offline
        R Offline
        Ropyro
        wrote on last edited by
        #5

        @BrutalBirdie Weird. Think a recent update broke things?

        1 Reply Last reply
        0
        • BrutalBirdieB BrutalBirdie

          @BrutalBirdie Oh I just tried to use it as well and get this error:

          ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

          R Offline
          R Offline
          Ropyro
          wrote on last edited by
          #6

          @BrutalBirdie My error is a bit different.

          e64e6117-8907-42b3-821f-0f54dc4acd60-image.png

          1 Reply Last reply
          0
          • BrutalBirdieB BrutalBirdie

            @Ropyro which only onlyoffice app did you install?
            Because I have the normal one installed I never set a license at all.

            R Offline
            R Offline
            Ropyro
            wrote on last edited by
            #7

            @BrutalBirdie So, I don't know why but I installed the Enterprise edition. Must not have realized there is a community edition. I'll switch to that.

            1 Reply Last reply
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            • BrutalBirdieB BrutalBirdie

              @BrutalBirdie Oh I just tried to use it as well and get this error:

              ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

              R Offline
              R Offline
              Ropyro
              wrote on last edited by
              #8

              @BrutalBirdie Now I'm getting the same error as you.

              BrutalBirdieB 1 Reply Last reply
              0
              • BrutalBirdieB BrutalBirdie

                @BrutalBirdie Oh I just tried to use it as well and get this error:

                ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #9

                @BrutalBirdie said in OnlyOffice Licensing:

                @BrutalBirdie Oh I just tried to use it as well and get this error:

                You got me worried!

                Mine is still working:

                Screenshot from 2022-05-17 23-40-53.png

                I'm on Cloudron 7.1.4, ONLYOFFICE Docs 7.1.0 package version 1.11.0 you?

                I use Cloudron with Gandi & Hetzner

                A 1 Reply Last reply
                1
                • jdaviescoatesJ jdaviescoates

                  @BrutalBirdie said in OnlyOffice Licensing:

                  @BrutalBirdie Oh I just tried to use it as well and get this error:

                  You got me worried!

                  Mine is still working:

                  Screenshot from 2022-05-17 23-40-53.png

                  I'm on Cloudron 7.1.4, ONLYOFFICE Docs 7.1.0 package version 1.11.0 you?

                  A Offline
                  A Offline
                  ApplegateR
                  wrote on last edited by ApplegateR
                  #10

                  @jdaviescoates haha same here

                  My side is working too.

                  Screenshot_20220517-154536_Chrome.jpg

                  Only office (not enterprise) 7.1.0
                  Cloudron 7.2.0

                  Richard Applegate
                  Anthem Coffee and Tea
                  Joe Coffee
                  IT/Administrator Server/Network

                  1 Reply Last reply
                  1
                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #11

                    My personal instance is working fine (and also our company instance).

                    a1f8ba02-50b0-4272-84c6-8d2970fcc432-image.png

                    1 Reply Last reply
                    1
                    • R Ropyro

                      @BrutalBirdie Now I'm getting the same error as you.

                      BrutalBirdieB Offline
                      BrutalBirdieB Offline
                      BrutalBirdie
                      Partner
                      wrote on last edited by BrutalBirdie
                      #12

                      @Ropyro I am on com.onlyoffice.coudronapp@1.11.0 cloudron version v7.1.4 still same error.

                      Like my work? Consider donating a drink. Cheers!

                      BrutalBirdieB 1 Reply Last reply
                      1
                      • BrutalBirdieB BrutalBirdie

                        @Ropyro I am on com.onlyoffice.coudronapp@1.11.0 cloudron version v7.1.4 still same error.

                        BrutalBirdieB Offline
                        BrutalBirdieB Offline
                        BrutalBirdie
                        Partner
                        wrote on last edited by
                        #13

                        Oh wow?
                        For some reason the /app/data/config/production-linux.json reset I guess and the documented part https://docs.cloudron.io/apps/onlyoffice/ for the secret got reset to changeme I put in my old secret which I had in nextcloud, restarted the onlyoffice app now its working again.

                        Like my work? Consider donating a drink. Cheers!

                        R 1 Reply Last reply
                        4
                        • BrutalBirdieB BrutalBirdie

                          Oh wow?
                          For some reason the /app/data/config/production-linux.json reset I guess and the documented part https://docs.cloudron.io/apps/onlyoffice/ for the secret got reset to changeme I put in my old secret which I had in nextcloud, restarted the onlyoffice app now its working again.

                          R Offline
                          R Offline
                          Ropyro
                          wrote on last edited by
                          #14

                          @BrutalBirdie Ha - that's exactly what I came up with. Fixed on my end, too. I have no idea how it reset but just happy it's working now. Thanks for your help!

                          1 Reply Last reply
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