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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. OnlyOffice
  3. OnlyOffice Licensing

OnlyOffice Licensing

Scheduled Pinned Locked Moved OnlyOffice
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  • BrutalBirdieB BrutalBirdie

    @BrutalBirdie Oh I just tried to use it as well and get this error:

    ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

    R Offline
    R Offline
    Ropyro
    wrote on last edited by
    #5

    @BrutalBirdie Weird. Think a recent update broke things?

    1 Reply Last reply
    0
    • BrutalBirdieB BrutalBirdie

      @BrutalBirdie Oh I just tried to use it as well and get this error:

      ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

      R Offline
      R Offline
      Ropyro
      wrote on last edited by
      #6

      @BrutalBirdie My error is a bit different.

      e64e6117-8907-42b3-821f-0f54dc4acd60-image.png

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      • BrutalBirdieB BrutalBirdie

        @Ropyro which only onlyoffice app did you install?
        Because I have the normal one installed I never set a license at all.

        R Offline
        R Offline
        Ropyro
        wrote on last edited by
        #7

        @BrutalBirdie So, I don't know why but I installed the Enterprise edition. Must not have realized there is a community edition. I'll switch to that.

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        • BrutalBirdieB BrutalBirdie

          @BrutalBirdie Oh I just tried to use it as well and get this error:

          ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

          R Offline
          R Offline
          Ropyro
          wrote on last edited by
          #8

          @BrutalBirdie Now I'm getting the same error as you.

          BrutalBirdieB 1 Reply Last reply
          0
          • BrutalBirdieB BrutalBirdie

            @BrutalBirdie Oh I just tried to use it as well and get this error:

            ed4bb286-1f8d-4256-872f-4d4b1eea9f5b-grafik.png

            jdaviescoatesJ Online
            jdaviescoatesJ Online
            jdaviescoates
            wrote on last edited by
            #9

            @BrutalBirdie said in OnlyOffice Licensing:

            @BrutalBirdie Oh I just tried to use it as well and get this error:

            You got me worried!

            Mine is still working:

            Screenshot from 2022-05-17 23-40-53.png

            I'm on Cloudron 7.1.4, ONLYOFFICE Docs 7.1.0 package version 1.11.0 you?

            I use Cloudron with Gandi & Hetzner

            A 1 Reply Last reply
            1
            • jdaviescoatesJ jdaviescoates

              @BrutalBirdie said in OnlyOffice Licensing:

              @BrutalBirdie Oh I just tried to use it as well and get this error:

              You got me worried!

              Mine is still working:

              Screenshot from 2022-05-17 23-40-53.png

              I'm on Cloudron 7.1.4, ONLYOFFICE Docs 7.1.0 package version 1.11.0 you?

              A Offline
              A Offline
              ApplegateR
              wrote on last edited by ApplegateR
              #10

              @jdaviescoates haha same here

              My side is working too.

              Screenshot_20220517-154536_Chrome.jpg

              Only office (not enterprise) 7.1.0
              Cloudron 7.2.0

              Richard Applegate
              Anthem Coffee and Tea
              Joe Coffee
              IT/Administrator Server/Network

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #11

                My personal instance is working fine (and also our company instance).

                a1f8ba02-50b0-4272-84c6-8d2970fcc432-image.png

                1 Reply Last reply
                1
                • R Ropyro

                  @BrutalBirdie Now I'm getting the same error as you.

                  BrutalBirdieB Online
                  BrutalBirdieB Online
                  BrutalBirdie
                  Partner
                  wrote on last edited by BrutalBirdie
                  #12

                  @Ropyro I am on com.onlyoffice.coudronapp@1.11.0 cloudron version v7.1.4 still same error.

                  Like my work? Consider donating a drink. Cheers!

                  BrutalBirdieB 1 Reply Last reply
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                  • BrutalBirdieB BrutalBirdie

                    @Ropyro I am on com.onlyoffice.coudronapp@1.11.0 cloudron version v7.1.4 still same error.

                    BrutalBirdieB Online
                    BrutalBirdieB Online
                    BrutalBirdie
                    Partner
                    wrote on last edited by
                    #13

                    Oh wow?
                    For some reason the /app/data/config/production-linux.json reset I guess and the documented part https://docs.cloudron.io/apps/onlyoffice/ for the secret got reset to changeme I put in my old secret which I had in nextcloud, restarted the onlyoffice app now its working again.

                    Like my work? Consider donating a drink. Cheers!

                    R 1 Reply Last reply
                    4
                    • BrutalBirdieB BrutalBirdie

                      Oh wow?
                      For some reason the /app/data/config/production-linux.json reset I guess and the documented part https://docs.cloudron.io/apps/onlyoffice/ for the secret got reset to changeme I put in my old secret which I had in nextcloud, restarted the onlyoffice app now its working again.

                      R Offline
                      R Offline
                      Ropyro
                      wrote on last edited by
                      #14

                      @BrutalBirdie Ha - that's exactly what I came up with. Fixed on my end, too. I have no idea how it reset but just happy it's working now. Thanks for your help!

                      1 Reply Last reply
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