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  1. Cloudron Forum
  2. SOGo
  3. Constant logouts from web UI

Constant logouts from web UI

Scheduled Pinned Locked Moved Solved SOGo
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  • BounzB Offline
    BounzB Offline
    Bounz
    wrote on last edited by
    #1

    Hi there.
    After updating Cloudron to v7.1.4 and SOGo to v5.6.0 I experience constant logouts from Web UI.
    Literally my session doesn't long more then 5 minutes. After that authorisation session expires and I have to log in again. This happens no matter if UI is in focus (so I may read a long letter and then get an error and logout trying to delete read email).

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    • girishG Do not disturb
      girishG Do not disturb
      girish
      Staff
      wrote on last edited by
      #2

      I think I can reproduce this on my instance as well.

      May 24 11:51:40 May 24 18:51:40 sogod [31]: |SOGo| starting method 'POST' on uri '/SOGo/so/girish@xxx/Mail/0/folderSent/view'
      May 24 11:51:40 May 24 18:51:40 sogod [31]: <0x0x55bf55e6df60[SOGoWebAuthenticator]> Expired session received, redirecting to login page.
      
      BrutalBirdieB 1 Reply Last reply
      0
      • girishG girish

        I think I can reproduce this on my instance as well.

        May 24 11:51:40 May 24 18:51:40 sogod [31]: |SOGo| starting method 'POST' on uri '/SOGo/so/girish@xxx/Mail/0/folderSent/view'
        May 24 11:51:40 May 24 18:51:40 sogod [31]: <0x0x55bf55e6df60[SOGoWebAuthenticator]> Expired session received, redirecting to login page.
        
        BrutalBirdieB Offline
        BrutalBirdieB Offline
        BrutalBirdie
        Partner
        wrote on last edited by
        #3

        @Bounz yea I got this report as well from users of my cloudron, but I could never reproduce it.
        So good to know this is not only a user issue for me 😄

        Like my work? Consider donating a drink. Cheers!

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        • girishG Do not disturb
          girishG Do not disturb
          girish
          Staff
          wrote on last edited by
          #4

          https://www.mail-archive.com/users@sogo.nu/msg31267.html seems to be the fix, testing it out.

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          • girishG Do not disturb
            girishG Do not disturb
            girish
            Staff
            wrote on last edited by
            #5

            This should be fixed now. Please update to latest package.

            BrutalBirdieB BounzB 2 Replies Last reply
            2
            • girishG girish

              This should be fixed now. Please update to latest package.

              BrutalBirdieB Offline
              BrutalBirdieB Offline
              BrutalBirdie
              Partner
              wrote on last edited by
              #6

              @girish Will report back if my users report this issue again.

              Like my work? Consider donating a drink. Cheers!

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              • nebulonN nebulon marked this topic as a question on
              • girishG girish

                This should be fixed now. Please update to latest package.

                BounzB Offline
                BounzB Offline
                Bounz
                wrote on last edited by
                #7

                @girish thank you very much!
                Looks that update fixed the problem!

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                • BounzB Bounz has marked this topic as solved on

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