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Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Dolibarr
  3. Dolibarr : app is currently not responding

Dolibarr : app is currently not responding

Scheduled Pinned Locked Moved Solved Dolibarr
14 Posts 6 Posters 2.8k Views 5 Watching
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  • Enabl.istE Offline
    Enabl.istE Offline
    Enabl.ist
    wrote on last edited by
    #1

    Hi,

    When I install Dolibarr I get the following error when I go to the site page.

    ⌛
    This app is currently not responding. Please try refreshing the page in a few minutes.

    These are the corresponding logfiles:

    Jul 11 21:42:59 ERROR, /app/data/conf/conf.php or /app/data/conf/conf.php.ldap does not exists !
    
    Jul 11 21:42:59 /app/pkg/start.sh: line 54: /app/data/conf/autoconfig-langs.sql: No such file or directory
    

    Does anyone know what goes wrong here?

    Thanks!

    BrutalBirdieB 1 Reply Last reply
    0
    • Enabl.istE Enabl.ist

      Hi,

      When I install Dolibarr I get the following error when I go to the site page.

      ⌛
      This app is currently not responding. Please try refreshing the page in a few minutes.

      These are the corresponding logfiles:

      Jul 11 21:42:59 ERROR, /app/data/conf/conf.php or /app/data/conf/conf.php.ldap does not exists !
      
      Jul 11 21:42:59 /app/pkg/start.sh: line 54: /app/data/conf/autoconfig-langs.sql: No such file or directory
      

      Does anyone know what goes wrong here?

      Thanks!

      BrutalBirdieB Offline
      BrutalBirdieB Offline
      BrutalBirdie
      Partner
      wrote on last edited by BrutalBirdie
      #2

      @Enabl-ist

      Testing on private dev node.

      Could not reproduce:

      App Title and Version
      Dolibarr 15.0.2
      App ID
      bedef6d7-1841-4a12-93c0-caef3d101681
      Package Version
      org.dolibarr.cloudronapp@1.2.2
      Last Updated
      just now
      

      Fist Start Log:
      https://paste.cloudron.dev/sunopucige.swift

      Can also be tested: https://dolibar.cloudron.dev
      Default login.


      BUT! I could reproduce this on the official demo instance:

      
      App Title and Version
      Dolibarr 15.0.2
      App ID
      03c1820d-c085-4549-baf2-3057c9feb554
      Package Version
      org.dolibarr.cloudronapp@1.2.2
      Last Updated
      just now
      

      https://paste.cloudron.dev/iluweloyiy.rust

      https://my.demo.cloudron.io


      Now this is odd.

      There is also a big delta between my private dev node of dolibars /app/data and the demo ones.

      Private:
      b1806d95-5247-4cdb-9164-a889d6e144a3-grafik.png

      Demo:
      f24f5e8c-7cb2-440e-8fb6-18efaabc5b74-grafik.png


      The one big difference I see is that I am running Cloudron 7.2.0 and the Demo Node is running 7.2.5.

      I could reproduce this error on another 7.2.5 node.
      Also the mysql service RAM limit was also not the problem. (Thought maybe but no)

      Like my work? Consider donating a drink. Cheers!

      BrutalBirdieB 1 Reply Last reply
      0
      • BrutalBirdieB BrutalBirdie

        @Enabl-ist

        Testing on private dev node.

        Could not reproduce:

        App Title and Version
        Dolibarr 15.0.2
        App ID
        bedef6d7-1841-4a12-93c0-caef3d101681
        Package Version
        org.dolibarr.cloudronapp@1.2.2
        Last Updated
        just now
        

        Fist Start Log:
        https://paste.cloudron.dev/sunopucige.swift

        Can also be tested: https://dolibar.cloudron.dev
        Default login.


        BUT! I could reproduce this on the official demo instance:

        
        App Title and Version
        Dolibarr 15.0.2
        App ID
        03c1820d-c085-4549-baf2-3057c9feb554
        Package Version
        org.dolibarr.cloudronapp@1.2.2
        Last Updated
        just now
        

        https://paste.cloudron.dev/iluweloyiy.rust

        https://my.demo.cloudron.io


        Now this is odd.

        There is also a big delta between my private dev node of dolibars /app/data and the demo ones.

        Private:
        b1806d95-5247-4cdb-9164-a889d6e144a3-grafik.png

        Demo:
        f24f5e8c-7cb2-440e-8fb6-18efaabc5b74-grafik.png


        The one big difference I see is that I am running Cloudron 7.2.0 and the Demo Node is running 7.2.5.

        I could reproduce this error on another 7.2.5 node.
        Also the mysql service RAM limit was also not the problem. (Thought maybe but no)

        BrutalBirdieB Offline
        BrutalBirdieB Offline
        BrutalBirdie
        Partner
        wrote on last edited by
        #3

        Leaving a ping for @staff.

        Like my work? Consider donating a drink. Cheers!

        BrutalBirdieB 1 Reply Last reply
        0
        • BrutalBirdieB BrutalBirdie

          Leaving a ping for @staff.

          BrutalBirdieB Offline
          BrutalBirdieB Offline
          BrutalBirdie
          Partner
          wrote on last edited by
          #4

          wtf how did this ever work?

          https://git.cloudron.io/cloudron/dolibarr-app/-/blob/master/Dockerfile#L43

          COPY dolibarr/conf.php.ldap /app/data/conf/conf.php.ldap
          

          😕
          When the docker image is build there is no /app/data/. . . at least it should not be there.

          @nebulon was there a change between 7.2.0 when build docker images included /app/data stuff that would have been synced docker image /app/data to appdata/{APPID}/data/?

          Digging more... tomorrow.
          need sleep.

          Like my work? Consider donating a drink. Cheers!

          nebulonN robiR 2 Replies Last reply
          1
          • BrutalBirdieB BrutalBirdie

            wtf how did this ever work?

            https://git.cloudron.io/cloudron/dolibarr-app/-/blob/master/Dockerfile#L43

            COPY dolibarr/conf.php.ldap /app/data/conf/conf.php.ldap
            

            😕
            When the docker image is build there is no /app/data/. . . at least it should not be there.

            @nebulon was there a change between 7.2.0 when build docker images included /app/data stuff that would have been synced docker image /app/data to appdata/{APPID}/data/?

            Digging more... tomorrow.
            need sleep.

            nebulonN Away
            nebulonN Away
            nebulon
            Staff
            wrote on last edited by
            #5

            @BrutalBirdie I agree this looks very strange and should not do what the line implies as /app/data/ will be mounted and thus the files COPYed here will not be visible. Maybe just some copy and paste error from another Dockerfile then.

            1 Reply Last reply
            0
            • BrutalBirdieB BrutalBirdie

              wtf how did this ever work?

              https://git.cloudron.io/cloudron/dolibarr-app/-/blob/master/Dockerfile#L43

              COPY dolibarr/conf.php.ldap /app/data/conf/conf.php.ldap
              

              😕
              When the docker image is build there is no /app/data/. . . at least it should not be there.

              @nebulon was there a change between 7.2.0 when build docker images included /app/data stuff that would have been synced docker image /app/data to appdata/{APPID}/data/?

              Digging more... tomorrow.
              need sleep.

              robiR Offline
              robiR Offline
              robi
              wrote on last edited by
              #6

              @BrutalBirdie seems that should be moved to the start.sh if it's desired as such and not already available as per the packaging.

              Conscious tech

              nebulonN 1 Reply Last reply
              0
              • robiR robi

                @BrutalBirdie seems that should be moved to the start.sh if it's desired as such and not already available as per the packaging.

                nebulonN Away
                nebulonN Away
                nebulon
                Staff
                wrote on last edited by
                #7

                @robi I've taken a further look at the app package and I am also a bit puzzled as how this ever worked in the first place to be honest. We have rework this quite a bit it seems.

                robiR girishG 2 Replies Last reply
                1
                • nebulonN nebulon

                  @robi I've taken a further look at the app package and I am also a bit puzzled as how this ever worked in the first place to be honest. We have rework this quite a bit it seems.

                  robiR Offline
                  robiR Offline
                  robi
                  wrote on last edited by
                  #8

                  @nebulon I'm not sure it worked at all, but was a superfluous step that didn't affect the outcome.

                  I could be wrong as I don't know what happens when the docker image layer gets added and the directory already exists and has files. Do they simply merge? Or is it overwritten?

                  Conscious tech

                  nebulonN 1 Reply Last reply
                  0
                  • robiR robi

                    @nebulon I'm not sure it worked at all, but was a superfluous step that didn't affect the outcome.

                    I could be wrong as I don't know what happens when the docker image layer gets added and the directory already exists and has files. Do they simply merge? Or is it overwritten?

                    nebulonN Away
                    nebulonN Away
                    nebulon
                    Staff
                    wrote on last edited by
                    #9

                    @robi no mergin happens, after the mount, the original files in that place are not accessible anymore. Either way I am now reworking that package to have a fresh start.

                    robiR 1 Reply Last reply
                    2
                    • nebulonN nebulon

                      @robi no mergin happens, after the mount, the original files in that place are not accessible anymore. Either way I am now reworking that package to have a fresh start.

                      robiR Offline
                      robiR Offline
                      robi
                      wrote on last edited by
                      #10

                      @nebulon yes, thought so, the destination folder gets suppressed with the overlay.

                      Conscious tech

                      1 Reply Last reply
                      0
                      • nebulonN nebulon

                        @robi I've taken a further look at the app package and I am also a bit puzzled as how this ever worked in the first place to be honest. We have rework this quite a bit it seems.

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #11

                        @nebulon said in Dolibarr : app is currently not responding:

                        @robi I've taken a further look at the app package and I am also a bit puzzled as how this ever worked in the first place to be honest. We have rework this quite a bit it seems.

                        This is because in previous versions, we used Docker volumes for local storage. Docker volume has a feature that things get copied over from a volume on first run. In Cloudron 7.2, we made localstorage a bind mount which does not have this feature.

                        I mentioned this in passing here - https://forum.cloudron.io/topic/6409/dashy/16

                        1 Reply Last reply
                        5
                        • Animus83A Offline
                          Animus83A Offline
                          Animus83
                          wrote on last edited by
                          #12

                          8cac2a1d-e628-4907-930d-229782897f84-image.png

                          domain: dolibarr.wentzelweb.com

                          a98ed270-54c5-4140-a4f4-b6a8460c7a3a-image.png

                          nebulonN 1 Reply Last reply
                          0
                          • Animus83A Animus83

                            8cac2a1d-e628-4907-930d-229782897f84-image.png

                            domain: dolibarr.wentzelweb.com

                            a98ed270-54c5-4140-a4f4-b6a8460c7a3a-image.png

                            nebulonN Away
                            nebulonN Away
                            nebulon
                            Staff
                            wrote on last edited by
                            #13

                            @Animus83 can you give more information, like which Dolibar app package version is this? Did this happen after an update or a fresh installation?

                            1 Reply Last reply
                            0
                            • nebulonN nebulon marked this topic as a question on
                            • nebulonN Away
                              nebulonN Away
                              nebulon
                              Staff
                              wrote on last edited by
                              #14

                              This should be resolved with the latest version.

                              1 Reply Last reply
                              0
                              • girishG girish has marked this topic as solved on
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