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    Matomo lost permissions

    Matomo
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    • K
      kyleh2946 last edited by

      Hi guys, not sure what has happened with the matomo install. However it seems my login is now showing as no permissions set....

      It asks me to email the administrator - however that was the super user account!

      Thanks guys

      girish 1 Reply Last reply Reply Quote 0
      • Moved from Support by  girish girish 
      • girish
        girish Staff @kyleh2946 last edited by

        @kyleh2946 did I understand correctly that you can login but the screen shows you have no permissions ? i.e authentication worked but authorization failed? A screenshot or equivalent would help me understand better.

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        • girish
          girish Staff last edited by

          If it's password issue, there are some instructions here - https://matomo.org/faq/how-to/faq_191/

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