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  3. You are seeing this page because the DNS record of x.x.x.x is set to this server's IP but Cloudron has no app configured for this domain.

You are seeing this page because the DNS record of x.x.x.x is set to this server's IP but Cloudron has no app configured for this domain.

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  • J Offline
    J Offline
    Jonaz
    wrote on last edited by girish
    #1

    So, after a network update and new IP, I get the following error when trying to connect to cloudron:

    You are seeing this page because the DNS record of x.x.x.x is set to this server's IP but Cloudron has no app configured for this domain.

    What can I do to prevent this? Do I need to assign the IP to an app or something?

    girishG 1 Reply Last reply
    0
    • J Jonaz

      So, after a network update and new IP, I get the following error when trying to connect to cloudron:

      You are seeing this page because the DNS record of x.x.x.x is set to this server's IP but Cloudron has no app configured for this domain.

      What can I do to prevent this? Do I need to assign the IP to an app or something?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @Jonaz this message means that the request is hitting Cloudron server correctly but there is no app installed in Cloudron for that domain.

      Do you see this for all your domains or just a specific one?

      J 1 Reply Last reply
      0
      • girishG girish

        @Jonaz this message means that the request is hitting Cloudron server correctly but there is no app installed in Cloudron for that domain.

        Do you see this for all your domains or just a specific one?

        J Offline
        J Offline
        Jonaz
        wrote on last edited by
        #3

        @girish Just that one. I only have guacamole installed right now, but I plan on reinstalling on a larger server, so I could prehaps assign the IP to guacamoles domain?

        girishG 1 Reply Last reply
        0
        • J Jonaz

          @girish Just that one. I only have guacamole installed right now, but I plan on reinstalling on a larger server, so I could prehaps assign the IP to guacamoles domain?

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @Jonaz There is no IP to reassign as such. The nginx configs are entirely based on domain name.

          Just to double check: the cloudron dashboard my.domain.com works but not guac.domain.com ?

          J 1 Reply Last reply
          0
          • girishG girish

            @Jonaz There is no IP to reassign as such. The nginx configs are entirely based on domain name.

            Just to double check: the cloudron dashboard my.domain.com works but not guac.domain.com ?

            J Offline
            J Offline
            Jonaz
            wrote on last edited by
            #5

            @girish Ah, I probably didn't update my.cloudron with the new IP. I'll update and give it a test.

            1 Reply Last reply
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            • subvenS Offline
              subvenS Offline
              subven
              wrote on last edited by subven
              #6

              Ping the domain of your dashboard domain my.example.com. Ping your apps domain like nextcloud.domain.com. Do they resolve to the same (new) IP?

              Check your DNS settings. Maybe you forgot to update to your new IP at some places. See Domains - Wildcard DNS at the docs.

              1 Reply Last reply
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              • J Offline
                J Offline
                Jonaz
                wrote on last edited by
                #7

                I updated DNS, and my.cloudron works but not cloudron. which is fine with me. Thanx 🙂

                subvenS girishG 2 Replies Last reply
                0
                • J Jonaz

                  I updated DNS, and my.cloudron works but not cloudron. which is fine with me. Thanx 🙂

                  subvenS Offline
                  subvenS Offline
                  subven
                  wrote on last edited by
                  #8

                  @Jonaz give DNS some time to propagate. Hope you set a A record for *.example.com and example.com to your IP for the wildcard DNS. If not, check the docs.

                  1 Reply Last reply
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                  • J Jonaz

                    I updated DNS, and my.cloudron works but not cloudron. which is fine with me. Thanx 🙂

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #9

                    @Jonaz said in You are seeing this page because the DNS record of x.x.x.x is set to this server's IP but Cloudron has no app configured for this domain.:

                    I updated DNS, and my.cloudron works but not cloudron. which is fine with me. Thanx

                    As @subven said, wildcard DNS entry does not include the bare domain. So, you have to put cloudron separately in DNS and not just *.cloudron

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