Login for new added users impossible
-
Hi there,
I enable a group of new users via LDAP for Matrix. This users cant login:
invalid username or password. I enabled the users directly in dashboard, but they still cant login.
Restart of container, but issue still exists.
Maybe something with the last update?Please check, any ideas are welcome.
Greetings Dirk
-
-
@dima Just to remove AD and groups out of the equation. Are you able to impersonate one of the users and check if login works ? What if you add a test user in Cloudron and allow them to access matrix. Are they able to login?
-
@dima Just to double check. The synapse app is installed with Cloudron user management enabled, correct ? You can check this by going to App -> Access Control and it should say "User management" (instead of "Dashboard visibility").
If that's the case, can you drop us an email at support@cloudron.io and I can take a look.
-
This got sorted out in support . It was a configuration error - Issue was that user was part of a group that was not part of the app's access list.
-
-