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  3. When using Cloudron user management non-cloudron users cannot reset password

When using Cloudron user management non-cloudron users cannot reset password

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  • girishG girish

    @ericyu00 @jdaviescoates I left a note in the github issue. It seems that LDAP login (and other login methods like pam login) are incompatible with external registration.

    I will put this in Cloudron's post install message as well.

    robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #21

    @girish can you preselect the non-cloudron user management as default for these apps that people likely just click through to install and end up in trouble later?

    Conscious tech

    girishG 1 Reply Last reply
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    • robiR robi

      @girish can you preselect the non-cloudron user management as default for these apps that people likely just click through to install and end up in trouble later?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #22

      @robi mm, I guess it depends on the use case. For our instance, we actually want user management. Don't want external users to register (under @cloudron.io namespace).

      But I do agree. Ideally, we can put some subtext that provides the implications. Maybe upstream will fix the issue though and we don't need to anything as well.

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #23

        A new report has appeared - https://github.com/mastodon/mastodon/issues/20672

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        • girishG girish

          Just tested this now. non-cloudron users are able to get email in my instance atleast. Testing it a bit more.

          45d9ef22-d82c-4718-b840-021b84e95169-image.png

          jdaviescoatesJ Online
          jdaviescoatesJ Online
          jdaviescoates
          wrote on last edited by
          #24

          @girish said in When using Cloudron user management non-cloudron users cannot reset password:

          Just tested this now. non-cloudron users are able to get email in my instance atleast.

          yeah, as I said in the OP

          "if you do use Cloudron user management external users can register, but they then they can't reset their password!" 🙂

          I use Cloudron with Gandi & Hetzner

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          • girishG girish

            This one took a bit of time to narrow. It seems there are two things: password recovery and confirmation instructions. The former works. The latter doesn't work after sign up. Maybe that's expected.

            Notice there are two separate links below:

            1c6dd526-0859-4c14-a642-fd9cc05deb40-image.png

            jdaviescoatesJ Online
            jdaviescoatesJ Online
            jdaviescoates
            wrote on last edited by
            #25

            @girish said in When using Cloudron user management non-cloudron users cannot reset password:

            Notice there are two separate links below

            Not sure what you're referring to here?

            I use Cloudron with Gandi & Hetzner

            girishG 1 Reply Last reply
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            • jdaviescoatesJ jdaviescoates

              @girish said in When using Cloudron user management non-cloudron users cannot reset password:

              Notice there are two separate links below

              Not sure what you're referring to here?

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #26

              @jdaviescoates There's "Forgot your password" and "Didn't receive confirmation instructions" . For me the former works but the latter doesn't.

              For "Forgot your password", I get the email. But clicking on the link in the email doesn't work.

              itbeardI 1 Reply Last reply
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              • subvenS subven referenced this topic on
              • jdaviescoatesJ jdaviescoates referenced this topic on
              • girishG girish

                @jdaviescoates There's "Forgot your password" and "Didn't receive confirmation instructions" . For me the former works but the latter doesn't.

                For "Forgot your password", I get the email. But clicking on the link in the email doesn't work.

                itbeardI Offline
                itbeardI Offline
                itbeard
                wrote on last edited by
                #27

                @girish hello!
                Any updates regarding this issue? I setted up an instance and now we have more than 300 users, but without having the possibility to reset the password looks like we need close our server and re-setup it. It is a bad way for us...

                Do you have like an instruction on how to move users from the old instance (with Cloudrone user management) to the new one (with inapp Mastodon user management)?

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                • itbeardI itbeard referenced this topic on
                • jdaviescoatesJ jdaviescoates

                  @girish said in Opening Up Registration:

                  Note that if you want to allow external users, it might be a good idea to install mastodon without Cloudron user management. That way the user handles of external users and the Cloudron usernames won't conflict.

                  Also, I've just discovered that if you do use Cloudron user management external users can register, but they then they can't reset their password!

                  When trying to reset their passwords users are just presented with this:

                  Screenshot_20221113-002439_Browser.png

                  Is there anyway to resolve this?

                  How can I enable non-Cloudron user to be able reset their passwords? Or is it now impossible to do so given I chose Cloudron user management during installation?

                  I'm really hoping I wont have to throw my whole network away and start again from scratch? (but I'm guessing perhaps I will 😢 )

                  itbeardI Offline
                  itbeardI Offline
                  itbeard
                  wrote on last edited by
                  #28

                  @jdaviescoates https://forum.cloudron.io/topic/8071/change-cloudron-user-management-to-mastodon-app-user-management-on-existed-app/9?_=1669227101540 it can be useful for you

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