Getting all emails rejected by support@cloudron.io and I need to get a refund

[gohomly]

I made the mistake of attempting to enroll into the monthly but since the debit card did not seem to go through 3 times i kept trying, now i have 4 payments on what should have been only one domain, I made a mess, i have two different email accounts that have the same 2 domains paid for on each email cloudron account. I tried to email support@cloudron.io from gmail, gsuite, my own email server and they all get rejected? How do I speak to someone to fix the mess I did? thank you.

[nebulon]

Hi there, I just double checked our support spam folder there and I can't find any related mails. Do you get bounces when sending mails?

For your initial issue, you can also send a mail to sales@cloudron.io directly with your two email addresses used for those subscriptions, I should then be able to refund accordingly. Please also let us know if and which subscription you want to keep.