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Apps | Demo | Docs | Install

chatwoot deleted Email conversation will back

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  • ehsan0921E Offline
    ehsan0921E Offline
    ehsan0921
    wrote on last edited by
    #1

    Hi guys

    in chatwoot when I delete a Email conversation it comes back again.
    don't know how to delete them all.

    please help.

    Best

    BrutalBirdieB 1 Reply Last reply
    0
  • BrutalBirdieB Offline
    BrutalBirdieB Offline
    BrutalBirdie Staff
    replied to ehsan0921 on last edited by
    #0

    @ehsan0921
    AFAIK (as far as I know):
    Chatwoot scans the IMAP Postbox for mails and adds them into Chatwoot.
    If you want to have the conversation completely deleted you have to delete the mail in the postbox as well.

    Like my work? Consider donating a drink drink. Cheers!

    1 Reply Last reply
    0
  • BrutalBirdieB Offline
    BrutalBirdieB Offline
    BrutalBirdie Staff
    replied to ehsan0921 on last edited by
    #2

    @ehsan0921
    AFAIK (as far as I know):
    Chatwoot scans the IMAP Postbox for mails and adds them into Chatwoot.
    If you want to have the conversation completely deleted you have to delete the mail in the postbox as well.

    Like my work? Consider donating a drink drink. Cheers!

    1 Reply Last reply
    0
  • nebulonN nebulon marked this topic as a question on
  • ehsan0921E ehsan0921 has marked this topic as solved on

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