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    Solved chatwoot deleted Email conversation will back

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    • ehsan0921
      ehsan0921 last edited by

      Hi guys

      in chatwoot when I delete a Email conversation it comes back again.
      don't know how to delete them all.

      please help.

      Best

      BrutalBirdie 1 Reply Last reply Reply Quote 0
      • BrutalBirdie
        BrutalBirdie Staff @ehsan0921 last edited by

        @ehsan0921
        AFAIK (as far as I know):
        Chatwoot scans the IMAP Postbox for mails and adds them into Chatwoot.
        If you want to have the conversation completely deleted you have to delete the mail in the postbox as well.

        Like my work? Consider donating a beer 🍻 Cheers!

        1 Reply Last reply Reply Quote 0
        • BrutalBirdie
          BrutalBirdie Staff @ehsan0921 last edited by

          @ehsan0921
          AFAIK (as far as I know):
          Chatwoot scans the IMAP Postbox for mails and adds them into Chatwoot.
          If you want to have the conversation completely deleted you have to delete the mail in the postbox as well.

          Like my work? Consider donating a beer 🍻 Cheers!

          1 Reply Last reply Reply Quote 0
          • Topic has been marked as a question  nebulon nebulon 
          • Topic has been marked as solved  ehsan0921 ehsan0921 
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