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  3. Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...

Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...

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  • DanTheManD Offline
    DanTheManD Offline
    DanTheMan
    wrote on last edited by girish
    #1

    I recently discovered that "analyze disk" isn't doing anything and there are no statistics shown.

    The logs show this error:

    screen cloudron.jpg

    What to do?

    jdaviescoatesJ 1 Reply Last reply
    0
    • DanTheManD DanTheMan

      I recently discovered that "analyze disk" isn't doing anything and there are no statistics shown.

      The logs show this error:

      screen cloudron.jpg

      What to do?

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by
      #2

      @DanTheMan there is lots wrong with it, I think a fix is in pipeline for the next version

      I use Cloudron with Gandi & Hetzner

      DanTheManD 1 Reply Last reply
      1
      • jdaviescoatesJ jdaviescoates

        @DanTheMan there is lots wrong with it, I think a fix is in pipeline for the next version

        DanTheManD Offline
        DanTheManD Offline
        DanTheMan
        wrote on last edited by DanTheMan
        #3

        @jdaviescoates Thanks for the update.

        I hope there's a fix soon, because I can't monitor the actual disk space on the system, which is a big risk when things get full.

        Isn't there something like a temporary solution to this problem? To prevent disks from filling up, without monitoring them now...

        Maybe an idea for the future is to put some notification warning to disk monitoring when things get alarming full on the system disk?

        1 Reply Last reply
        1
        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          We already have fixed something there. Is it possible that you do not have any swap on your system?

          DanTheManD jdaviescoatesJ 3 Replies Last reply
          1
          • nebulonN nebulon

            We already have fixed something there. Is it possible that you do not have any swap on your system?

            DanTheManD Offline
            DanTheManD Offline
            DanTheMan
            wrote on last edited by DanTheMan
            #5

            @nebulon I want to check that, but how? Not sure how to do that

            nebulonN 1 Reply Last reply
            0
            • DanTheManD DanTheMan

              @nebulon I want to check that, but how? Not sure how to do that

              nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #6

              @DanTheMan you can run swapon to see the swap files or partitions on a system

              1 Reply Last reply
              0
              • nebulonN nebulon

                We already have fixed something there. Is it possible that you do not have any swap on your system?

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #7

                @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                We already have fixed something there.

                The graphs are still pretty borked in 7.3.4

                e.g. my volume shouldn't be showing here:

                1203cb60-5201-48f8-9018-cd4f2916f798-image.png

                Also, I recently noticed that my Everything else (Ubuntu, etc) just say NaN undefined (whatever that means?)

                7d57743f-d799-4f39-8283-4e49cf7fe158-image.png

                Also just noticed a load of tiny amount for Uninstalled apps - what's that all about? Why are uninstalled apps leaving anything behind?

                I use Cloudron with Gandi & Hetzner

                jdaviescoatesJ 1 Reply Last reply
                0
                • nebulonN nebulon

                  We already have fixed something there. Is it possible that you do not have any swap on your system?

                  DanTheManD Offline
                  DanTheManD Offline
                  DanTheMan
                  wrote on last edited by DanTheMan
                  #8

                  @nebulon
                  I checked my swap and this is the result on my system...
                  screen cloudron swapon.jpg

                  i must say i have never checked it before, but it's always nice to learn new stuff 😉

                  1 Reply Last reply
                  0
                  • jdaviescoatesJ jdaviescoates

                    @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                    We already have fixed something there.

                    The graphs are still pretty borked in 7.3.4

                    e.g. my volume shouldn't be showing here:

                    1203cb60-5201-48f8-9018-cd4f2916f798-image.png

                    Also, I recently noticed that my Everything else (Ubuntu, etc) just say NaN undefined (whatever that means?)

                    7d57743f-d799-4f39-8283-4e49cf7fe158-image.png

                    Also just noticed a load of tiny amount for Uninstalled apps - what's that all about? Why are uninstalled apps leaving anything behind?

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by
                    #9

                    @jdaviescoates said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                    @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                    We already have fixed something there.

                    The graphs are still pretty borked in 7.3.4

                    e.g. my volume shouldn't be showing here:

                    1203cb60-5201-48f8-9018-cd4f2916f798-image.png

                    Also, I recently noticed that my Everything else (Ubuntu, etc) just say NaN undefined (whatever that means?)

                    7d57743f-d799-4f39-8283-4e49cf7fe158-image.png

                    Also just noticed a load of tiny amount for Uninstalled apps - what's that all about? Why are uninstalled apps leaving anything behind?

                    In addition to all that it also keeps on saying "Last updated: 1 months ago" even immediately after hitting the refresh button.

                    I use Cloudron with Gandi & Hetzner

                    nebulonN 1 Reply Last reply
                    0
                    • jdaviescoatesJ jdaviescoates

                      @jdaviescoates said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                      @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                      We already have fixed something there.

                      The graphs are still pretty borked in 7.3.4

                      e.g. my volume shouldn't be showing here:

                      1203cb60-5201-48f8-9018-cd4f2916f798-image.png

                      Also, I recently noticed that my Everything else (Ubuntu, etc) just say NaN undefined (whatever that means?)

                      7d57743f-d799-4f39-8283-4e49cf7fe158-image.png

                      Also just noticed a load of tiny amount for Uninstalled apps - what's that all about? Why are uninstalled apps leaving anything behind?

                      In addition to all that it also keeps on saying "Last updated: 1 months ago" even immediately after hitting the refresh button.

                      nebulonN Offline
                      nebulonN Offline
                      nebulon
                      Staff
                      wrote on last edited by
                      #10

                      @jdaviescoates do you see any errors in the box.log file? If the collected data cache is not updated, I guess the task crashes.

                      jdaviescoatesJ 1 Reply Last reply
                      0
                      • nebulonN nebulon

                        @jdaviescoates do you see any errors in the box.log file? If the collected data cache is not updated, I guess the task crashes.

                        jdaviescoatesJ Offline
                        jdaviescoatesJ Offline
                        jdaviescoates
                        wrote on last edited by
                        #11

                        @nebulon just checked, seeing this:

                        Dec 26 19:21:56 box:tasks startTask - starting task 11118 with options {}. logs at /home/yellowtent/platformdata/logs/tasks/11118.log
                        Dec 26 19:21:56 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 11118 /home/yellowtent/platformdata/logs/tasks/11118.log 0 400
                        Dec 26 19:21:56 box:shell startTask (stdout): Running as unit: box-task-11118.service
                        Dec 26 19:21:58 box:shell startTask (stdout): Finished with result: exit-code
                        processes terminated with: code=exited/status=50
                        runtime: 1.744s
                        Dec 26 19:21:58 box:shell startTask (stdout): Service box-task-11118 failed to run
                        Dec 26 19:21:58 box:shell startTask (stdout): Service box-task-11118 finished with exit code 1
                        Dec 26 19:21:58 box:shell startTask code: 1, signal: null
                        Dec 26 19:21:58 box:tasks startTask: 11118 completed with code 1
                        Dec 26 19:21:58 box:tasks startTask: 11118 done. error: {
                        stack: "TypeError: Cannot read properties of undefined (reading 'contents')\n" +
                        ' at getDisks (/home/yellowtent/box/src/system.js:106:60)\n' +
                        ' at processTicksAndRejections (node:internal/process/task_queues:96:5)\n' +
                        ' at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)',
                        message: "Cannot read properties of undefined (reading 'contents')"
                        

                        I use Cloudron with Gandi & Hetzner

                        jdaviescoatesJ 1 Reply Last reply
                        0
                        • jdaviescoatesJ jdaviescoates

                          @nebulon just checked, seeing this:

                          Dec 26 19:21:56 box:tasks startTask - starting task 11118 with options {}. logs at /home/yellowtent/platformdata/logs/tasks/11118.log
                          Dec 26 19:21:56 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 11118 /home/yellowtent/platformdata/logs/tasks/11118.log 0 400
                          Dec 26 19:21:56 box:shell startTask (stdout): Running as unit: box-task-11118.service
                          Dec 26 19:21:58 box:shell startTask (stdout): Finished with result: exit-code
                          processes terminated with: code=exited/status=50
                          runtime: 1.744s
                          Dec 26 19:21:58 box:shell startTask (stdout): Service box-task-11118 failed to run
                          Dec 26 19:21:58 box:shell startTask (stdout): Service box-task-11118 finished with exit code 1
                          Dec 26 19:21:58 box:shell startTask code: 1, signal: null
                          Dec 26 19:21:58 box:tasks startTask: 11118 completed with code 1
                          Dec 26 19:21:58 box:tasks startTask: 11118 done. error: {
                          stack: "TypeError: Cannot read properties of undefined (reading 'contents')\n" +
                          ' at getDisks (/home/yellowtent/box/src/system.js:106:60)\n' +
                          ' at processTicksAndRejections (node:internal/process/task_queues:96:5)\n' +
                          ' at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)',
                          message: "Cannot read properties of undefined (reading 'contents')"
                          
                          jdaviescoatesJ Offline
                          jdaviescoatesJ Offline
                          jdaviescoates
                          wrote on last edited by jdaviescoates
                          #12

                          @jdaviescoates said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                          logs at /home/yellowtent/platformdata/logs/tasks/11118.log

                          @nebulon and here is what is in there:

                          2022-12-26T19:21:58.100Z box:settings initCache: pre-load settings
                          2022-12-26T19:21:58.116Z box:taskworker Starting task 11118. Logs are at /home/yellowtent/platformdata/logs/tasks/11118.log
                          2022-12-26T19:21:58.271Z box:taskworker Task took 0.249 seconds
                          2022-12-26T19:21:58.271Z box:tasks setCompleted - 11118: {"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/system.js>
                          2022-12-26T19:21:58.271Z box:tasks update 11118: {"percent":100,"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/sys>
                          TypeError: Cannot read properties of undefined (reading 'contents')
                              at getDisks (/home/yellowtent/box/src/system.js:106:60)
                              at processTicksAndRejections (node:internal/process/task_queues:96:5)
                              at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)
                          

                          I use Cloudron with Gandi & Hetzner

                          nebulonN 1 Reply Last reply
                          0
                          • jdaviescoatesJ jdaviescoates

                            @jdaviescoates said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                            logs at /home/yellowtent/platformdata/logs/tasks/11118.log

                            @nebulon and here is what is in there:

                            2022-12-26T19:21:58.100Z box:settings initCache: pre-load settings
                            2022-12-26T19:21:58.116Z box:taskworker Starting task 11118. Logs are at /home/yellowtent/platformdata/logs/tasks/11118.log
                            2022-12-26T19:21:58.271Z box:taskworker Task took 0.249 seconds
                            2022-12-26T19:21:58.271Z box:tasks setCompleted - 11118: {"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/system.js>
                            2022-12-26T19:21:58.271Z box:tasks update 11118: {"percent":100,"result":null,"error":{"stack":"TypeError: Cannot read properties of undefined (reading 'contents')\n    at getDisks (/home/yellowtent/box/src/sys>
                            TypeError: Cannot read properties of undefined (reading 'contents')
                                at getDisks (/home/yellowtent/box/src/system.js:106:60)
                                at processTicksAndRejections (node:internal/process/task_queues:96:5)
                                at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)
                            
                            nebulonN Offline
                            nebulonN Offline
                            nebulon
                            Staff
                            wrote on last edited by
                            #13

                            @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

                            If you have a swap configured, then we should debug this on your system ideally.

                            jdaviescoatesJ 2 Replies Last reply
                            2
                            • nebulonN nebulon marked this topic as a question on
                            • nebulonN nebulon

                              @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

                              If you have a swap configured, then we should debug this on your system ideally.

                              jdaviescoatesJ Offline
                              jdaviescoatesJ Offline
                              jdaviescoates
                              wrote on last edited by jdaviescoates
                              #14

                              @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                              If you have a swap configured, then we should debug this on your system ideally.

                              I just ran swapon

                              This is what I get:

                              root@vxxxxxxxxxx:~# swapon
                              NAME       TYPE SIZE USED PRIO
                              /apps.swap file   4G   4G   -2
                              

                              I just used the standard Ubuntu image on Netcup.

                              I use Cloudron with Gandi & Hetzner

                              1 Reply Last reply
                              0
                              • nebulonN nebulon

                                @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

                                If you have a swap configured, then we should debug this on your system ideally.

                                jdaviescoatesJ Offline
                                jdaviescoatesJ Offline
                                jdaviescoates
                                wrote on last edited by jdaviescoates
                                #15

                                @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                                @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

                                If you have a swap configured, then we should debug this on your system ideally.

                                Does what I've posted above indicate that I have swap configured, or not? 🙂

                                I know basically nothing about partitions and swap and wotnot and mostly never touch whatever the defaults.

                                Like I said, I just got a Netcup VPS and then installed their Ubuntu image on it then installed Cloudron on it.

                                Happy for you to debug on my system if need be.

                                (just a thought, but I don't think I ever undid the kernel fix thing, so perhaps that has something to do with these quirks?)

                                Edit: nope, just undid that fix and it didn't seem to make any difference. I still have loads of random Uninstalled apps being displayed and Everything else (Ubuntu, etc) is still NaN undefined 😕

                                I use Cloudron with Gandi & Hetzner

                                nebulonN 1 Reply Last reply
                                0
                                • jdaviescoatesJ jdaviescoates

                                  @nebulon said in Cloudron 7.3.4: "Analyze Disk" doesn't do anything and no statistics shown...:

                                  @jdaviescoates this looks like the bug when the system has no swap configured. If so, then this is fixed with next release. https://git.cloudron.io/cloudron/box/-/commit/d126f056fcdd6e6dcb06b95be976156885903658

                                  If you have a swap configured, then we should debug this on your system ideally.

                                  Does what I've posted above indicate that I have swap configured, or not? 🙂

                                  I know basically nothing about partitions and swap and wotnot and mostly never touch whatever the defaults.

                                  Like I said, I just got a Netcup VPS and then installed their Ubuntu image on it then installed Cloudron on it.

                                  Happy for you to debug on my system if need be.

                                  (just a thought, but I don't think I ever undid the kernel fix thing, so perhaps that has something to do with these quirks?)

                                  Edit: nope, just undid that fix and it didn't seem to make any difference. I still have loads of random Uninstalled apps being displayed and Everything else (Ubuntu, etc) is still NaN undefined 😕

                                  nebulonN Offline
                                  nebulonN Offline
                                  nebulon
                                  Staff
                                  wrote on last edited by
                                  #16

                                  @jdaviescoates maybe you are hitting some unknown bug there. It might help if you enable remote SSH support for us and send a mail to support@ with your IP so we can debug this directly.

                                  imc67I DanTheManD 2 Replies Last reply
                                  1
                                  • nebulonN nebulon

                                    @jdaviescoates maybe you are hitting some unknown bug there. It might help if you enable remote SSH support for us and send a mail to support@ with your IP so we can debug this directly.

                                    imc67I Offline
                                    imc67I Offline
                                    imc67
                                    translator
                                    wrote on last edited by
                                    #17

                                    @nebulon same issue here, swap is on and stilll no disk stats

                                    1 Reply Last reply
                                    1
                                    • nebulonN nebulon

                                      @jdaviescoates maybe you are hitting some unknown bug there. It might help if you enable remote SSH support for us and send a mail to support@ with your IP so we can debug this directly.

                                      DanTheManD Offline
                                      DanTheManD Offline
                                      DanTheMan
                                      wrote on last edited by
                                      #18

                                      @nebulon me too, still no disk status..

                                      nichu42N 1 Reply Last reply
                                      1
                                      • DanTheManD DanTheMan

                                        @nebulon me too, still no disk status..

                                        nichu42N Offline
                                        nichu42N Offline
                                        nichu42
                                        wrote on last edited by nichu42
                                        #19

                                        Even stranger here: It used to work, but it stopped updating 3 days ago. No manual update either.

                                        Jan 04 12:46:21 box:tasks startTask - starting task 630 with options {}. logs at /home/yellowtent/platformdata/logs/tasks/630.log
                                        Jan 04 12:46:21 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 630 /home/yellowtent/platformdata/logs/tasks/630.log 0 400
                                        Jan 04 12:46:21 box:shell startTask (stdout): sudo: unable to resolve host 1001585-634: Name or service not known
                                        Jan 04 12:46:21 box:shell startTask (stdout): Running as unit: box-task-630.service
                                        Jan 04 12:46:22 box:shell startTask (stdout): Finished with result: exit-code
                                        processes terminated with: code=exited/status=50
                                        runtime: 856ms
                                        time consumed: 731ms
                                        Jan 04 12:46:22 box:shell startTask (stdout): Service box-task-630 failed to run
                                        Jan 04 12:46:22 box:shell startTask (stdout): Service box-task-630 finished with exit code 1
                                        Jan 04 12:46:22 box:shell startTask code: 1, signal: null
                                        Jan 04 12:46:22 box:tasks startTask: 630 completed with code 1
                                        Jan 04 12:46:22 box:tasks startTask: 630 done. error: {
                                        stack: "TypeError: Cannot read properties of undefined (reading 'contents')\n" +
                                        ' at getDisks (/home/yellowtent/box/src/system.js:106:60)\n' +
                                        ' at processTicksAndRejections (node:internal/process/task_queues:96:5)\n' +
                                        ' at async updateDiskUsage (/home/yellowtent/box/src/system.js:182:19)',
                                        message: "Cannot read properties of undefined (reading 'contents')" 
                                        

                                        Matrix: @nichu42:blueplanet.social

                                        1 Reply Last reply
                                        1
                                        • girishG Offline
                                          girishG Offline
                                          girish
                                          Staff
                                          wrote on last edited by
                                          #20

                                          @imc67 @DanTheMan @nichu42 If one of you could contact us on support@cloudron.io and give us access to the server, we can investigate. Thanks!

                                          DanTheManD 1 Reply Last reply
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