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  3. Failed Install (Racknerd KVM VPS Ubuntu 22.04)

Failed Install (Racknerd KVM VPS Ubuntu 22.04)

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installationubuntu 22.04
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    • S Offline
      S Offline
      superhua
      wrote on last edited by nebulon
      #1

      On a fresh Ubuntu 22.04, Cloudron fails to install. Installing on a fresh Ubuntu 20.04 succeeds.

      Errors at the end of the log:

      Generating grub configuration file ...
      Found linux image: /boot/vmlinuz-5.15.0-58-generic
      Found initrd image: /boot/initrd.img-5.15.0-58-generic
      Found linux image: /boot/vmlinuz-5.15.0-30-generic
      Found initrd image: /boot/initrd.img-5.15.0-30-generic
      Warning: os-prober will not be executed to detect other bootable partitions.
      Systems on them will not be added to the GRUB boot configuration.
      Check GRUB_DISABLE_OS_PROBER documentation entry.
      done
      Errors were encountered while processing:
       nginx-common
       libnginx-mod-http-xslt-filter
       libnginx-mod-http-auth-pam
       libnginx-mod-http-echo
       libnginx-mod-http-subs-filter
       libnginx-mod-http-geoip2
       libnginx-mod-stream-geoip2
       nginx-core
       libnginx-mod-http-dav-ext
       libnginx-mod-mail
       libnginx-mod-http-image-filter
       libnginx-mod-stream
       libnginx-mod-http-upstream-fair
       nginx-full
       mysql-server-8.0
      needrestart is being skipped since dpkg has failed
      E: Sub-process /usr/bin/dpkg returned an error code (1)
      

      I've looked at other failed installs with 22.04, but am not sure of next steps.

      Thank you.

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        On which server provider or virtualization technology is this happening?

        S 1 Reply Last reply
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        • nebulonN nebulon

          On which server provider or virtualization technology is this happening?

          S Offline
          S Offline
          superhua
          wrote on last edited by
          #3

          @nebulon This is on Racknerd KVM VPS.

          (I'm using Cloudron successfully on this platform, but only with Ubuntu 20.04.)

          Thank you.

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #4

            Looks like their Ubuntu 22 image requires some custom fixes then. Do you see further errors in /var/log/dpkg.log to get more information on what exactly failed?

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            • nebulonN nebulon marked this topic as a question on
            • nebulonN nebulon

              Looks like their Ubuntu 22 image requires some custom fixes then. Do you see further errors in /var/log/dpkg.log to get more information on what exactly failed?

              S Offline
              S Offline
              superhua
              wrote on last edited by
              #5

              @nebulon Looking at dpkg.log, I'm not seeing any errors or fails. 😬

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #6

                Just to be sure, have you tried the setup again and it fails the same way? Also maybe give the server some time to startup completely before running the Cloudron setup script. Sometimes the cloud-init scripts from the provider are still running while SSH already works.

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                • nebulonN nebulon

                  Just to be sure, have you tried the setup again and it fails the same way? Also maybe give the server some time to startup completely before running the Cloudron setup script. Sometimes the cloud-init scripts from the provider are still running while SSH already works.

                  S Offline
                  S Offline
                  superhua
                  wrote on last edited by
                  #7

                  @nebulon Alas, yes. Even after reinstalling 22.04 and waiting 10 minutes, I still receive the same error.

                  I may just install 20.04 and go from there since I know 20.04 works.

                  Thanks again for your help!

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                  • S superhua

                    @nebulon Alas, yes. Even after reinstalling 22.04 and waiting 10 minutes, I still receive the same error.

                    I may just install 20.04 and go from there since I know 20.04 works.

                    Thanks again for your help!

                    S Offline
                    S Offline
                    superhua
                    wrote on last edited by
                    #8

                    Update: I installed Ubuntu 20.04 and then upgraded to Ubuntu 22.04. The Cloudron install then worked!

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                    • S superhua has marked this topic as solved on
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