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Cloudron Forum

Apps | Demo | Docs | Install

Cloudron 7.3.4 install is stuck

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installation
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  • C Offline
    C Offline
    cjblank
    wrote on last edited by girish
    #1

    I'm trying to install Cloudron on my Ubuntu 20.04 machine, and I keep getting hung up on the install during the "Installing Cloudron version 7.3.4 (this takes some time) ..." portion. I've had this script running overnight with no success. Am I missing something?

    Screenshot from 2023-01-23 12-42-28.png

    girishG T 2 Replies Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to cjblank on last edited by
    #2

    @cjblank can you check /var/log/cloudron-setup.log ?

    C 1 Reply Last reply
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  • girishG girish marked this topic as a question on
  • C Offline
    C Offline
    cjblank
    replied to girish on last edited by
    #3

    @girish I'm not really sure what to look for in the log. Here's a link to the file: https://file.io/oTJfg82yRO3J

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to cjblank on last edited by
    #4

    @cjblank Looks like some issue with IPv6 . Does curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip work on the server?

    If it does, can you try docker pull registry.ipv6.docker.com/cloudron/base:3.2.0 ?

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  • C Offline
    C Offline
    cjblank
    replied to girish on last edited by
    #5

    @girish Would I be able to terminate the install script? I tried a ctrl+c when it gave this error before, and I couldn't install it afterward, so I still have it running.

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to cjblank on last edited by
    #6

    @cjblank you have to start afresh, I am afraid. I think you can Ctrl+C and then debug why IPv6 connectivity is not working and then proceed to reinstall on vanilla ubuntu.

    Can you give me some more info on your server? Is this some public cloud installation ?

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  • C Offline
    C Offline
    cjblank
    replied to girish on last edited by
    #7

    @girish This is just a home lab machine that I'm trying to set up so it won't be in a cloud environment if that's what you're asking. I'll look into the IPv6 stuff and try to start again.

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  • T Offline
    T Offline
    tonylam
    replied to cjblank on last edited by
    #8

    @cjblank

    This is how i fixed that exact issue:

    Run these commands
    sudo sysctl -w net.ipv6.conf.all.disable_ipv6=0
    sudo sysctl -w net.ipv6.conf.default.disable_ipv6=0
    sudo sysctl -w net.ipv6.conf.lo.disable_ipv6=0

    double check IPv6 is off by running "ip a"

    This is tempoary work around just to install it and get it up and running.

    to restart your installation without rebuilding a new VM

    Add this flag --redo

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