I need desperately help to get cloudron installed please help

[Customlegends]

i dont know man i kinda manage it some how now i am in the Cloudron Dashboard jesus took mee 13/14 ours now

[humptydumpty]

@Customlegends it sounds like you hit two problems, dns propagation and closed ports. In your router, assign a fixed ip to your Cloudron server and then open the needed ports for that ip. If you have ipv6, do the same for it too in the router and then hop to your cloudron dashboard and go to network and enable ipv6 checkbox. It seems daunting when things fail but that’s all there is to it. As for dns propagation, patience young grasshopper..

[Customlegends]

i have way more problem i need help over discord my domain now dont work anymore i dont understand what is the problem i sitting here for days now...... .

[necrevistonnezr]

@Customlegends Do you have a static or dynamic IP? Did you configure dynamic IP in Cloudron: https://docs.cloudron.io/networking/#dynamic-dns?

[Customlegends]

i dont know if i have a static or dynamic ip i need help over discord talk to a human

[Customlegends]

CustomLegends#5897

[Customlegends]

Please help somebody i desprently need help

[Customlegends]

Please help me

[msbt]

@Customlegends no need to spam, it is the weekend and you're on a public forum. You could start by going over your setup again and tell us at which part it failed or if your setup is even supported (if you installed the desktop bits on your Ubuntu Server, you might already have made it incompatible with Cloudron).

Did you install it with your public IP or over LAN? Where are the A records of your domain pointing to? Doublecheck your settings and collect the vital data so it can be analyzed and discussed, I doubt anyone would jump on Discord to give support.

[Customlegends]

i dont understand why you guys wont help i ran in too many problem i made it to ofter again i try it over the 10th time now from beginning and it dont work i need help over discord and a call a guy that sits together with me and goes every step from the beginning to the end in a call not comments i dont understand what you speak of a call where you explain me step for step what you mean

[Customlegends]

no i am tryn it again and i get this error : message: A record with the same settings already exists. statusCode: 400 code:81058
what do i wrong i do not understand please help

[necrevistonnezr]

@Customlegends Sorry, what are you, 10 years old?

[nebulon]

@Customlegends if you are in the initial dashboard DNS setup step, then try to first delete the my.yourdomain.com A record with your nameserver provider. Otherwise, please give more information where exactly you are stuck.

[privsec]

@Customlegends

As a suggestion, consider having your cloudron hosted by companies like mine or @BrutalBirdie
Though, @BrutalBirdie is far more intelligent than I am.

[BrutalBirdie]

@privsec I would never assume something like that!
But thank you very much for the praise
I am very bad with compliments.

[scooke]

From https://www.cloudron.io/get.html:

Create a fresh Ubuntu Jammy 22.04 x64 server and run these commands.

Though it seems many experienced users run Cloudron on a VM, the instructions CLEARLY indicate it is a SERVER you should be running this on, NOT a VM on a Pi at home behind a proprietary modem/router which has settings you can't edit.

A server. A VPS. Please.

[Customlegends]

So finally i got it manages somehow to enter my linux server over ssh and then my SSD died.

Can i make this cloudron thing new without to buy a Domäne again ? Ibought now 2 domänes i do not want to buy alsways a new Domäne

[Customlegends]

i get this error now A record with the same settings already exists. statusCode: 400 code:81058

The first time i made my a new domäne now the second time i will not pay 10 euro again for a new domäne why i cant use my existing one ? ?
i already made 2 domänes and the second time my ssd died now i bought my a new ssd installed cloudron again and i want to use my domäne from the last time but i always get this erorr.
I deletet the old server in my account
why i still getting the error ?

[scooke]

I think we are being trolled here people. Really, this person is buying a domain per installation attempt? Let's close this down and move on and block the IP, for whatever that's worth. It feels like a lowendtalk post here now.

[BrutalBirdie]

@scooke you never know...

@Customlegends reads like you are German from the ä in your Domain typing.

And sorry I must agree a bit with @scooke either you are trolling or you truly have no clue what you are doing.

From the start working with Ubuntu 18 instead of 22.04 as the docs advises: https://docs.cloudron.io/installation/

Also the fact that you are using Ubuntu 18.04 with desktop ui which is not supported at all.

---

Lets try something.

• Name your Domains which you bought, with the provider details
• Show screenshots of the configured DNS Records of said domains
• Show screenshots of the configured DynDNS options of your Fritz.Box
• Show screenshots of the port forwarding of your Fritz.Box
• SSD died? I thought you are using a VM?
• Provide a full step by step breakdown of what you do, STEP BY STEP

You can write in German if that is easier for you.
People here know how to use DeepL or other translation tools.
Normally we only support in English but... lets see.

If you fail to provide the requested resources I will advise to close this thread and terminate your account.