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Cloudron Forum

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  1. Cloudron Forum
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  3. Restoring Cloudron

Restoring Cloudron

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    • M Offline
      M Offline
      morvin
      wrote on last edited by girish
      #1

      I am hosted with Digital Ocean. I've been doing backups to the Digital Ocean Spaces. My development partner destroyed my Droplet with my Cloudron install. I have tried installing Cloudron and then importing the NextCloud backup. I get an error after a certain point that the backup couldn't be found. And I get a clean NextCloud install.
      I've tried installing a fresh Cloudron and doing a restore using the Box file, but I get an error that the Box file doesn't contain the version number.

      I really need the NextCloud data. I would like to also get the wordpress sites, and the email. But the top priority is the NextCloud data.
      Please assist.

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      • nebulonN Away
        nebulonN Away
        nebulon
        Staff
        wrote on last edited by
        #2

        Just to not miss something obvious, the restore docs are at https://docs.cloudron.io/backups/

        If the backup import or restore of the app does not work out in the end, you should always be able to just access your backup data via Digitalocean. Depending on the backup strategy you have chosen, there is either a single tarball for the nextcloud backup in DO spaces or all files in the same folder structure as the app had it on disk.

        Still, if the backup files itself are complete and valid, I am sure you can restore the app through Cloudron. Do you have any more detailed error logs during restore?

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        • nebulonN nebulon marked this topic as a question on
        • M Offline
          M Offline
          morvin
          wrote on last edited by
          #3

          cloudron error.png

          girishG 1 Reply Last reply
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          • M morvin

            cloudron error.png

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            @morvin you should instead give the path in the time stamped directories . They will look like hy/2023-01-08-070000-649/box_v7.4.0.tar.gz. There is a version field in the filename. This allows us to check if the backup corresponds to the Cloudron version you have installed.

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