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  3. Cloudron+LAMP: Tiktok Embed problems

Cloudron+LAMP: Tiktok Embed problems

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    • S squareclouds

      @nebulon

      @girish said in Cloudron+LAMP: Tiktok Embed problems:

      @squareclouds Most likely, this is not related to PHP version. But related to CSP or CORS configuration.

      CSP (Content Security Policy) is set via a header and tells the browser what content is allowed/trusted by your web page. By default, Cloudron does not set any CSP header but you can override it . If your app has a CSP, then it can disable "embedding" of content . For example, youtube/tiktok videos etc can be prevented from being embedded.

      CORS (Cross origin resource sharing) is set via headers. This tells the browser if ajax calls are allowed from another origin. Cloudron does not set CORS headers either. This means that "random.site.com" cannot call your "dev.mydomain.de" . This is good (tm).

      OK, so, with this in mind and trying to understand your error: Blocked a frame with origin "https://www.tiktok.com" from accessing a frame with origin "https://dev.mydomain.de". This tells me that the tiktok frame is trying to access your domain. Is this understanding correct? Why is tiktok calling your domain? Maybe it's trying to report back something to the parent domain ? Is this just some random tiktok video?

      but it seems that there is a call from tiktok to our server, which would mean that our server needs the cors, or not?

      nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #16

      @squareclouds I don't think tiktok will call your server, anyways there is no service besides apache running to call into.

      girishG 1 Reply Last reply
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      • nebulonN nebulon

        @squareclouds I don't think tiktok will call your server, anyways there is no service besides apache running to call into.

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #17

        @nebulon random guess - TikTok is doing some Postmessage to parent frame which is getting blocked. This is what I inferred from the original error that @squareclouds posted.

        I might get access to a Mac later today, i will try. Very intriguing.

        S 1 Reply Last reply
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        • girishG girish

          @nebulon random guess - TikTok is doing some Postmessage to parent frame which is getting blocked. This is what I inferred from the original error that @squareclouds posted.

          I might get access to a Mac later today, i will try. Very intriguing.

          S Offline
          S Offline
          squareclouds
          wrote on last edited by
          #18

          @girish thank you dear sir. yes, its strange ^^ crossing fingers that you find out something when you have the chance.

          girishG 1 Reply Last reply
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          • S squareclouds

            @girish thank you dear sir. yes, its strange ^^ crossing fingers that you find out something when you have the chance.

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by girish
            #19

            @squareclouds I tried the site on Mac Ventura with Firefox, Chrome and Safari. It all loads fine.

            Also loads fine on an iphone with safari/chrome . So, I am yet to see this fail anywhere.

            Did you get reports from all iphone/mac users that the site does not load?

            S 1 Reply Last reply
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            • girishG girish

              @squareclouds I tried the site on Mac Ventura with Firefox, Chrome and Safari. It all loads fine.

              Also loads fine on an iphone with safari/chrome . So, I am yet to see this fail anywhere.

              Did you get reports from all iphone/mac users that the site does not load?

              S Offline
              S Offline
              squareclouds
              wrote on last edited by
              #20

              @girish you can play the embed? because it loads, yes, but the playing is the problem. it does not autoplay nor you can play it by clicking it, it has no interaction

              we are still not live, so we are only a few people, but yes, its not only on my macs and iphones (i have an old iphone and old mac as well, so me alone have tested on 4 devices and then the lead designer as well).

              jaschaezraJ girishG 2 Replies Last reply
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              • S squareclouds

                @girish you can play the embed? because it loads, yes, but the playing is the problem. it does not autoplay nor you can play it by clicking it, it has no interaction

                we are still not live, so we are only a few people, but yes, its not only on my macs and iphones (i have an old iphone and old mac as well, so me alone have tested on 4 devices and then the lead designer as well).

                jaschaezraJ Offline
                jaschaezraJ Offline
                jaschaezra
                wrote on last edited by
                #21

                @squareclouds I can confirm this on latest iOS. Sitting in a train and can not further investigate.

                The play button is rendered but is not clickable while the buttons on the right all link to TikTok (as they should)

                girishG 1 Reply Last reply
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                • jaschaezraJ jaschaezra

                  @squareclouds I can confirm this on latest iOS. Sitting in a train and can not further investigate.

                  The play button is rendered but is not clickable while the buttons on the right all link to TikTok (as they should)

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #22

                  @jaschaezra thanks for testing.

                  @squareclouds ok, we can reproduce this too . Looks like a Safari specific issue. Mac/Firefox and Mac/Chrome plays fine (can you confirm this?)

                  In https://www.buzzfeed.com/buzzfeedstaff/how-to-get-tiktoks-to-play and https://florisdeleeuwnl.zendesk.com/hc/en-us/articles/360013564340-Embedded-video-not-working-in-Safari , they suggest unchecking "Prevent Cross-Site Tracking" but atleast here that doesn't help.

                  S 1 Reply Last reply
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                  • S squareclouds

                    @girish you can play the embed? because it loads, yes, but the playing is the problem. it does not autoplay nor you can play it by clicking it, it has no interaction

                    we are still not live, so we are only a few people, but yes, its not only on my macs and iphones (i have an old iphone and old mac as well, so me alone have tested on 4 devices and then the lead designer as well).

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #23

                    @squareclouds do you happen to have your website hosting link with the tiktok embed? No idea what's going on at this point. We have to compare what is working and what is not.

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                    • girishG girish

                      @jaschaezra thanks for testing.

                      @squareclouds ok, we can reproduce this too . Looks like a Safari specific issue. Mac/Firefox and Mac/Chrome plays fine (can you confirm this?)

                      In https://www.buzzfeed.com/buzzfeedstaff/how-to-get-tiktoks-to-play and https://florisdeleeuwnl.zendesk.com/hc/en-us/articles/360013564340-Embedded-video-not-working-in-Safari , they suggest unchecking "Prevent Cross-Site Tracking" but atleast here that doesn't help.

                      S Offline
                      S Offline
                      squareclouds
                      wrote on last edited by girish
                      #24

                      @girish yes, I confirm that on mac only safari has this issue, on iOS it is all browsers (maybe because they have to go through the app store?)

                      hmm, sure, technically I shouldn't share it but since it is for its own sake:

                      again, I think we were close already with the CORS, because tiktok tries to reach to the website from the iframe. is there a way that I can explicitly allow it to see what happens?

                      girishG 1 Reply Last reply
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                      • S squareclouds

                        @girish yes, I confirm that on mac only safari has this issue, on iOS it is all browsers (maybe because they have to go through the app store?)

                        hmm, sure, technically I shouldn't share it but since it is for its own sake:

                        again, I think we were close already with the CORS, because tiktok tries to reach to the website from the iframe. is there a way that I can explicitly allow it to see what happens?

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #25

                        @squareclouds I removed that link, why cause concerns. You can send us the link to support@cloudron.io . As for CORS, I have already tested this part. It's not CORS related. Something to do with content blocking in safari or maybe some other configuration on nginx.

                        S 1 Reply Last reply
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                        • marcusquinnM Offline
                          marcusquinnM Offline
                          marcusquinn
                          wrote on last edited by
                          #26

                          AFAIK autoplay is stopped on all browsers by default nowadays - probably because it is annoying as hell.

                          OptimizePress has a good approach to this:

                          • https://www.optimizepress.com/
                          • https://docs.optimizepress.com/article/2759-video-autoplay-not-working/
                          • https://developer.mozilla.org/en-US/docs/Web/Media/Autoplay_guide

                          TikTok is also going to get blocked my anyone using any adblockers or tracking blocking settings in their browsers. For that you'll need an adblock banner, too:

                          Ad unblock banners are also annoying, but if you have no choice but to use TikTok (which morally I wouldn't touch it, but maybe you have to just get the job done, pay billz, and move on from this client)

                          • https://en-gb.wordpress.org/plugins/adunblocker/
                          • https://codecanyon.net/item/deblocker-anti-adblock-for-wordpress/24086686

                          Web Design https://www.evergreen.je
                          Development https://brandlight.org
                          Life https://marcusquinn.com

                          S 1 Reply Last reply
                          1
                          • marcusquinnM marcusquinn

                            AFAIK autoplay is stopped on all browsers by default nowadays - probably because it is annoying as hell.

                            OptimizePress has a good approach to this:

                            • https://www.optimizepress.com/
                            • https://docs.optimizepress.com/article/2759-video-autoplay-not-working/
                            • https://developer.mozilla.org/en-US/docs/Web/Media/Autoplay_guide

                            TikTok is also going to get blocked my anyone using any adblockers or tracking blocking settings in their browsers. For that you'll need an adblock banner, too:

                            Ad unblock banners are also annoying, but if you have no choice but to use TikTok (which morally I wouldn't touch it, but maybe you have to just get the job done, pay billz, and move on from this client)

                            • https://en-gb.wordpress.org/plugins/adunblocker/
                            • https://codecanyon.net/item/deblocker-anti-adblock-for-wordpress/24086686
                            S Offline
                            S Offline
                            squareclouds
                            wrote on last edited by
                            #27

                            @marcusquinn thank you, its noted. firstly it would be more important to get make it behave like on all other browsers and servers. if the user decides to block by their own will is another story

                            marcusquinnM girishG 2 Replies Last reply
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                            • S squareclouds

                              @marcusquinn thank you, its noted. firstly it would be more important to get make it behave like on all other browsers and servers. if the user decides to block by their own will is another story

                              marcusquinnM Offline
                              marcusquinnM Offline
                              marcusquinn
                              wrote on last edited by
                              #28

                              @squareclouds Can you download the video and just embed a .mp4 file?

                              I don't know what advantage TikTok embeds would have, would seem like more downsides to me, both in your cost of trying to make it work, and user privacy.

                              Don't know if YouTube is any better, but that might give you a way to compare if you think this is a Cloudron setup issue, or just an issue with the way browsers work with what you're trying to do.

                              Web Design https://www.evergreen.je
                              Development https://brandlight.org
                              Life https://marcusquinn.com

                              S 1 Reply Last reply
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                              • girishG girish

                                @squareclouds I removed that link, why cause concerns. You can send us the link to support@cloudron.io . As for CORS, I have already tested this part. It's not CORS related. Something to do with content blocking in safari or maybe some other configuration on nginx.

                                S Offline
                                S Offline
                                squareclouds
                                wrote on last edited by
                                #29

                                @girish I sent you the email yesterday, thank you for looking into this!

                                1 Reply Last reply
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                                • marcusquinnM marcusquinn

                                  @squareclouds Can you download the video and just embed a .mp4 file?

                                  I don't know what advantage TikTok embeds would have, would seem like more downsides to me, both in your cost of trying to make it work, and user privacy.

                                  Don't know if YouTube is any better, but that might give you a way to compare if you think this is a Cloudron setup issue, or just an issue with the way browsers work with what you're trying to do.

                                  S Offline
                                  S Offline
                                  squareclouds
                                  wrote on last edited by
                                  #30

                                  @marcusquinn not doable, I need the server to work with tiktok by its own. its not 1 video, any user can embed a tiktok, so potentially its hundreds. we also have spotify, youtube, vimeo, twitter, soundcloud and instagram embeds, all working fine. all simple things have already been tested and compared, thats why i am here. at some point I didnt know what to test anymore

                                  timconsidineT 1 Reply Last reply
                                  1
                                  • robiR Offline
                                    robiR Offline
                                    robi
                                    wrote on last edited by
                                    #31

                                    @girish said in Cloudron+LAMP: Tiktok Embed problems:

                                    track

                                    Blocked by default in Vivaldi.

                                    8182f80f-5570-422d-85b7-b1c1ee1b605c-image.png

                                    Conscious tech

                                    1 Reply Last reply
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                                    • S squareclouds

                                      @marcusquinn not doable, I need the server to work with tiktok by its own. its not 1 video, any user can embed a tiktok, so potentially its hundreds. we also have spotify, youtube, vimeo, twitter, soundcloud and instagram embeds, all working fine. all simple things have already been tested and compared, thats why i am here. at some point I didnt know what to test anymore

                                      timconsidineT Offline
                                      timconsidineT Offline
                                      timconsidine
                                      App Dev
                                      wrote on last edited by timconsidine
                                      #32

                                      @squareclouds said in Cloudron+LAMP: Tiktok Embed problems:

                                      thats why i am here. at some point I didnt know what to test anymore

                                      After the extensive amount of discussion in this thread, if you haven't solved it and you still want help from the community, maybe you should share the URL of the site running on Cloudron.

                                      Forum posts get indexed by search engines, so probably share a temporary alias which gets removed later.

                                      Also I think I read you don't have the non-Cloudron site running. If that's correct, may I suggest you get one running again for the point of comparison, and of course share its URL (or rather an alias if needed).

                                      Otherwise people trying to help are just guessing.

                                      S 1 Reply Last reply
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                                      • S squareclouds

                                        @marcusquinn thank you, its noted. firstly it would be more important to get make it behave like on all other browsers and servers. if the user decides to block by their own will is another story

                                        girishG Offline
                                        girishG Offline
                                        girish
                                        Staff
                                        wrote on last edited by
                                        #33

                                        @squareclouds I replied now. But the site you sent me (which I think you said is hosted externally?) doesn't work either. It has the same errors. Sent you a screenshot.

                                        S 1 Reply Last reply
                                        0
                                        • timconsidineT timconsidine

                                          @squareclouds said in Cloudron+LAMP: Tiktok Embed problems:

                                          thats why i am here. at some point I didnt know what to test anymore

                                          After the extensive amount of discussion in this thread, if you haven't solved it and you still want help from the community, maybe you should share the URL of the site running on Cloudron.

                                          Forum posts get indexed by search engines, so probably share a temporary alias which gets removed later.

                                          Also I think I read you don't have the non-Cloudron site running. If that's correct, may I suggest you get one running again for the point of comparison, and of course share its URL (or rather an alias if needed).

                                          Otherwise people trying to help are just guessing.

                                          S Offline
                                          S Offline
                                          squareclouds
                                          wrote on last edited by
                                          #34

                                          @timconsidine thats why @girish asked me already to send the link to the cloudron support email after i already posted it here and he removed it, since i said technically i am not allowed (signed non-disclosure agreement) to be showing it yet. so for now i will wait for his response and thank you all for your guesses.

                                          1 Reply Last reply
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                                          • girishG girish

                                            @squareclouds I replied now. But the site you sent me (which I think you said is hosted externally?) doesn't work either. It has the same errors. Sent you a screenshot.

                                            S Offline
                                            S Offline
                                            squareclouds
                                            wrote on last edited by
                                            #35

                                            @girish ah thank you, didnt see it while i was wirting. and sorry i misunderstood your request, i just sent you the other link.

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