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Cloudron Forum

Apps | Demo | Docs | Install

Can't Find "Remote support" setting

Scheduled Pinned Locked Moved Solved Support
supportssh
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  • ShaiS Offline
    ShaiS Offline
    Shai
    wrote on last edited by girish
    #1

    In the docs it says:

    To enable SSH access to your server for the Cloudron support team, 
    use the Enable SSH support access button in the Support view.
    

    I've looked through all the settings and I can't find the Remote Support section.

    Was it removed in an update?
    .
    As an alternative it says:

    
    cloudron-support --enable-ssh
    

    Where would I run that command?

    Thanks

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to Shai on last edited by
    #2

    @Shai said in Can't Find "Remote support" setting:

    Was it removed in an update?

    I hope not!

    5c1691d4-6d9f-4cc4-85e9-19843e0f8080-image.png Don't you see it in the Support view ?

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    1
  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #3

    If you don't see the Support section at all, it's maybe because you are an admin and not owner role in Cloudron?

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  • nebulonN nebulon marked this topic as a question on
  • ShaiS Offline
    ShaiS Offline
    Shai
    wrote on last edited by
    #4

    Yes, that was the problem. I was logged in under a second test user account that I had assigned admin role. Logged out and back in as my original cloudron owner account and all good on that front. Thanks.

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  • ShaiS Shai has marked this topic as solved on

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