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Cloudron Forum

Apps | Demo | Docs | Install

Error when installing

Scheduled Pinned Locked Moved Unsolved PeerTube
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  • mhgcicM Offline
    mhgcicM Offline
    mhgcic
    wrote on last edited by
    #1

    Does anyone know what this error is about?

    screenshot-my.mhgcic.org.uk-2023.08.07-15_53_03.png

    Mersey Hub Group CIC
    Non-profit Charitable Organisation
    https://www.mhgcic.org.uk

    1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #2

    Never seen this, can you check the server side logs for that timeframe if there is more detail about the error?

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  • nebulonN nebulon marked this topic as a question on
  • mhgcicM Offline
    mhgcicM Offline
    mhgcic
    wrote on last edited by
    #3

    There is no log for the error. Please see the screenshot attached.

    screenshot-my.mhgcic.org.uk-2023.08.08-05_37_24.png

    Mersey Hub Group CIC
    Non-profit Charitable Organisation
    https://www.mhgcic.org.uk

    1 Reply Last reply
    0
  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #4

    Please check the logfile at /home/yellowtent/platformdata/logs/box.log or view it via the button top-right in the system info view.

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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #5

    I feel this might be coming from your DNS provider. Which DNS provider are you using (i.e in the Domains view)?

    mhgcicM 1 Reply Last reply
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  • mhgcicM Offline
    mhgcicM Offline
    mhgcic
    wrote on last edited by
    #6

    GET /api/v1/domains/apes.org.uk/dns_check?subdomain=stream4 424 Failed Dependency 429 {"success":false,"errors":[{"code":971,"message":"Please wait and consider throttling your request speed"}],"messages":[],"result":null} 32.392 ms - 206

    Seems like it is, "DNS check". It is hosted on Cloudflare and I have Cloudflare API setup for the associated domain.

    Mersey Hub Group CIC
    Non-profit Charitable Organisation
    https://www.mhgcic.org.uk

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  • mhgcicM Offline
    mhgcicM Offline
    mhgcic
    replied to girish on last edited by
    #7

    @girish said in Error when installing:

    I feel this might be coming from your DNS provider. Which DNS provider are you using (i.e in the Domains view)?

    I set up 2 apps months ago and did not have this issue then. When I check Cloudflare everything is working on that end.

    Mersey Hub Group CIC
    Non-profit Charitable Organisation
    https://www.mhgcic.org.uk

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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #8

    Are you using Cloudflare API tokens in any other product/service? If not, can you reach to Cloudflare support or check in Cloudflare dashboard what is the API limit you are hitting? Maybe they have some API access logs?

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  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #9

    I found some similar things on their forum - https://community.cloudflare.com/t/please-wait-and-consider-throttling-your-request-speed/491687 and https://community.cloudflare.com/t/api-requests-rate-limited-at-2-minute/402273/3 but no real response

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  • mhgcicM Offline
    mhgcicM Offline
    mhgcic
    wrote on last edited by
    #10

    This might help, but I am not very good with API.

    https://developers.cloudflare.com/terraform/advanced-topics/provider-customization

    Mersey Hub Group CIC
    Non-profit Charitable Organisation
    https://www.mhgcic.org.uk

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    0
  • mhgcicM Offline
    mhgcicM Offline
    mhgcic
    wrote on last edited by
    #11

    For the moment we have just changed it to Manual DNS until we can get it sorted as their community is terrible for support.

    Mersey Hub Group CIC
    Non-profit Charitable Organisation
    https://www.mhgcic.org.uk

    1 Reply Last reply
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