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  3. Forum is regularly slow + today it was down?

Forum is regularly slow + today it was down?

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    • W Offline
      W Offline
      warg
      wrote on last edited by
      #1

      Hello,

      I face regularly spikes of low loading performance and some internal errors from the server when refreshing the forum at different times of the day. Today it was even down for 30-60 minutes or something like that.

      Maybe the server of the forum should be upgraded or the software being optimized? I face this since weeks quite often per week.

      Can someone confirm this from his/her side as well?

      Best Regards,

      timconsidineT 1 Reply Last reply
      1
      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        Haven't noticed anything so far here.

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        • W Offline
          W Offline
          warg
          wrote on last edited by
          #3

          Hm but we had in the past some cases where the server load was too high so the forum throttled the requests, right? There must be something server-side as the forum itself throws server-sided pages when it happens that the load is too high.

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            https://status.cloudron.io/status/cloudron says all green 😄

            image.png

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            • humptydumptyH Offline
              humptydumptyH Offline
              humptydumpty
              wrote on last edited by
              #5

              I've experienced the same. Waiting a few seconds and then refreshing the page does the trick. I think it's my VPN that's causing/affecting that. All sites load fine except forums (not just this one). If I disable the VPN connection, the forums load fine/faster. I don't notice the speed change on other sites, only on forums. Maybe because they use some hard mechanisms to combat spam? idk, I got no proof, just speculations.

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              • W warg

                Hello,

                I face regularly spikes of low loading performance and some internal errors from the server when refreshing the forum at different times of the day. Today it was even down for 30-60 minutes or something like that.

                Maybe the server of the forum should be upgraded or the software being optimized? I face this since weeks quite often per week.

                Can someone confirm this from his/her side as well?

                Best Regards,

                timconsidineT Offline
                timconsidineT Offline
                timconsidine
                App Dev
                wrote on last edited by
                #6

                @warg said in Forum is regularly slow + today it was down?:

                Can someone confirm this from his/her side as well?

                Not down/slow for me

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                • W Offline
                  W Offline
                  warg
                  wrote on last edited by
                  #7

                  To prevent a confusion/misunderstanding: Right now everything works fine for me. I just meant that in general it's not too good for me. I will wait when it happens again and post a screenshot. I could imagine the monitoring is green because returning this "uh oh we have high load, come back later" page is returning a http code which indicates no downtime.

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                  • girishG girish moved this topic from Support on
                  • matix131997M Offline
                    matix131997M Offline
                    matix131997
                    wrote on last edited by
                    #8

                    For the past two days I've also been having trouble connecting to the forum. It happens when I am connected to LTE (T-Mobile PL).

                    Being at home having fiber optic, it works without a problem or at work with phone line internet without a problem.

                    It looks more like a global connection problem with some carriers because the forum is located USA and I live in Europe.

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                    • W Offline
                      W Offline
                      warg
                      wrote on last edited by
                      #9

                      This week the forum was way more reliable for me except one or two cases where the forum software told me I have no internet connection. So I wanted to report this issue as resolved but then I faced just right now this (502 Bad Gateway errors; refreshing several times helped):

                      grafik.png

                      Interestingly, I also face at the same time issues with Microsoft Office 365 services. Looks like they share something in common.

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