Cloudron Forum

@nebulon Thank you. Email sent, remote support is active.

@nebulon I have now tried three API keys. All no success.

.. or change the port?

I am on 587

Ok, doing SendGrid now. Stuck at SMPT.

Not sure about what you say in SMPT settings:
"Cloudron richtet einen SPF-Eintrag nicht automatisch ein."

Then on the link given by you, SendGrid says:
"When you complete Domain Authentication, automated security is enabled by default. Automated security handles your SPF and DKIM records for you."

I have done automatic domain authentication and it is verified. Then I entered the SendGrid API in Cloudron. However, SendGrid cannot verify my SMTP credentials:
"Hmm, we haven't seen your email yet."

Should I give it time?

@nebulon And, I don't have to use SES. I'll look into Postmark or Sendgrid

@nebulon You are very welcome to go onto all and any server!

I end this thread because I now have a more specific one going.

In SES, my domian is verified but not my DKIM because your docs say that I should not do that.

Result is 100% of the mails I send bounce.

My main aim - or my fist stumbling block - is that I want to use a mailing list. So any of 10 users should send via a mailing list, sending from their private mail.

If I understand you correctly, this is the answer: I followed your docs:
https://docs.cloudron.io/email/#amazon-ses

and SES docs:
https://docs.aws.amazon.com/ses/latest/DeveloperGuide/verify-domain-procedure.html

I am totally lost. I have tried for 6 weeks now setting up SES, but it never works. Yes, the first 4 weeks it was my mistake.

I really appreciate your help but I do not know what I could do. I see two options, either cancel Cloudron, or use another email service.

@humptydumpty thank you very much.

Here my result and their system reply:

The IP address in question is not currently blocked in our system. Please refer to the email message you received from Microsoft and follow the steps it suggests.

If you're trying to delist an IP address blocked in Hotmail.com/Live.com/Outlook.com, please use the following link.
https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&LINK-EDITED

If you're trying to delist a banned or blocked sender, please open a support ticket from your tenant.

Thank you @nebulon for your exceedingly quick reply!

I did as explained and in SES my root domain is shown as verified. But still get bounces, so I must have done something wrong.

I assume it is either the MX record on the wrong mail from domain.

Or what about DKIM? The docs seem to say that I do not have to configure them, so in SES those are shown as not-verified - is that correct?

As per this:
https://docs.cloudron.io/email/#amazon-ses

Which domain or domains should I verify with SES and which email address/addresses?

Only my.example.com? Or every-app.example.com? Or mailserver.example.com?

Only admin@example.com and newsletter@example.com? Surely not each and every email address individually!?

Thank you

Turns out that my IP is spam. Taking it up with DigitalOcean.

Thank you all!

@moonmeister Thank you. And what did you do? Change IP?

I have imported an old/existing Discourse from another server and now want to change the root email address following this: https://docs.cloudron.io/apps/discourse/

I have change the "find_by_username" to actual admin user name of my install (not "root") > and in CLI that user seems to be found.

But, which email address should I now enter and the new email? The doc says:

irb(main):002:0> u.email = "YOUR_NEW_EMAIL_ADDRESS"

Should this be a specific one? The one from Cloudron-Discourse-email-settings? The Cloudron root/admin email address?

Thank you.

Using the built in SMTP, I have set up a mailing list with 10 external email addresses. All but two do receive the mails.

Of the two that do not, one is on @t-online and one is on @hotmail.com/@outlook.com. And both are the only ones on those two services.

Both do not get the mails at all, they are not in spam.

What am I doing wrong? Is there a way to trace the mails?

@girish said in Email into apps - DNS/MX/CNAME/TXT:

You have to setup the CNAME/TXT for the root domain and not for my.example.com. You don't have to set it up for each app individually

Thank you. That was my main issue.

I have trouble to get SendinBlue working - for any app.

I probably am confused what to set where. Is there a doc about this?

I guess my main question is, do I set CNAME/TXT records for the main/root domain, or for my.example.com, or for all the apps that need it individually?

Thank you

@nebulon No problem. Thank you