@scooke said in Emailing notifications of certain crucial system events, such as full disk space:
I don't think Cloudron should be responsible for our disk usage/monitoring
I agree with you in general. It is the users responsibility to take action anyways – not Cloudron’s. But since one promise which is communicated on the website is the following, I think slightly different in detail:
Cloudron lets you focus on using the apps and not worry about system administration.
The users asking for help after having a full disk certainly had to deal with system administration – very suddenly and on a level which needs quite some knowledge (partitioning a disk).
A notification on the dashboard might give a good indication but also requires the user to constantly working with the dashboard which is not always the case. Imagine there are just running a few apps, for example to enable groupware for a small business.
Since Cloudron provides a built-in mail service it should be possible to implement the delivery of notifications or warnings to prevent a system failure.
I can just speak based on the experience I had, which wasn’t pleasant at all. The failure forced my business to stop running for a couple of hours which had cost quite something in time, effort and money. Could have been prevented.
What’s the opinion of others here? How often is the support been contacted with an issue such as full disk space and its consequences?