Cloudron Forum

This worked thanks

can I get remote assistant with this I have been down for awhile not and I have critical app I need. I can open ticket via cloudron because down

I did but the install but wont let me restore 7.7.2 to 8.0

Hi

I restarted my server but the system crashed and I cant get the cloudron 7.7.2 installed to restore my server

Cloudron Setup (7.7.2)
##############################################

Follow setup logs in a second terminal with:
$ tail -f /var/log/cloudron-setup.log

Join us at https://forum.cloudron.io for any questions.

=> Updating apt and installing script dependencies
=> Validating setup token
=> Checking version
=> Downloading Cloudron version 7.7.2 ...
=> Installing base dependencies (this takes some time) ...Init script failed. See /var/log/cloudron-setup.log for details
root@clo:/home/genie# tail -f /var/log/cloudron-setup.log
\ Temporary failure resolving 'archive.ubuntu.com'
Ign:2 http://archive.ubuntu.com/ubuntu jammy-updates/main amd64 libgdk-pixbuf-2.0-0 amd64 2.42.8+dfsg-1ubuntu0.3
Err:3 http://archive.ubuntu.com/ubuntu jammy-updates/main amd64 libnotify4 amd64 0.7.9-3ubuntu5.22.04.1
Temporary failure resolving 'archive.ubuntu.com'
Err:2 http://archive.ubuntu.com/ubuntu jammy-updates/main amd64 libgdk-pixbuf-2.0-0 amd64 2.42.8+dfsg-1ubuntu0.3
Temporary failure resolving 'archive.ubuntu.com'
E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/g/gdk-pixbuf/libgdk-pixbuf2.0-common_2.42.8%2Bdfsg-1ubuntu0.3_all.deb Temporary failure resolving 'archive.ubuntu.com'
E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/g/gdk-pixbuf/libgdk-pixbuf-2.0-0_2.42.8%2Bdfsg-1ubuntu0.3_amd64.deb Temporary failure resolving 'archive.ubuntu.com'
E: Failed to fetch http://archive.ubuntu.com/ubuntu/pool/main/libn/libnotify/libnotify4_0.7.9-3ubuntu5.22.04.1_amd64.deb Temporary failure resolving 'archive.ubuntu.com'
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?

thanks I got it working

[no timestamp] at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:110:19)
[no timestamp] at ChildProcess._handle.onexit (node:internal/child_process:291:12) {
[no timestamp] at ChildProcess.emit (node:events:513:28)
[no timestamp] at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:382:5)
[no timestamp] at async fullBackup (/home/yellowtent/box/src/backuptask.js:503:29)
[no timestamp] at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:360:5)
[no timestamp] at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
[no timestamp] at runBackupUpload (/home/yellowtent/box/src/backuptask.js:165:15)
[no timestamp] code: 50,
[no timestamp] details: {},
[no timestamp] reason: 'Shell Error',
[no timestamp] signal: null
Apr 21 23:00:00 box:taskworker Starting task 7114. Logs are at /home/yellowtent/platformdata/logs/tasks/7114.log
Apr 21 23:00:00 box:tasks update 7114: {"percent":1,"message":"Backing up dev.corpgenies.com (1/13)"}
Apr 21 23:00:00 box:tasks update 7114: {"percent":7.25,"message":"Snapshotting app dev.corpgenies.com"}
Apr 21 23:00:00 box:backuptask snapshotApp: dev.corpgenies.com took 0.003 seconds
Apr 21 23:00:00 box:services backupAddons
Apr 21 23:00:00 box:services backupAddons: backing up ["proxyAuth"]
Apr 21 23:00:00 box:tasks update 7114: {"percent":7.25,"message":"Uploading app snapshot dev.corpgenies.com"}
Apr 21 23:00:00 box:shell backup-snapshot/app_03f2aed2-7c96-4d13-9693-a6d821d93e3e /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_03f2aed2-7c96-4d13-9693-a6d821d93e3e tgz {"localRoot":"/home/yellowtent/appsdata/03f2aed2-7c96-4d13-9693-a6d821d93e3e","layout":[]}
Apr 21 23:00:01 box:backuptask runBackupUpload: result - {"result":"Error when checking for disk space: Error running df: file errored with code 1 message Command failed: df -B1 --output=source,fstype,size,used,avail,pcent,target /mnt/cloudronbackup\ndf: /mnt/cloudronbackup: Resource temporarily unavailable\n"}
Apr 21 23:00:01 box:shell backup-snapshot/app_03f2aed2-7c96-4d13-9693-a6d821d93e3e: /usr/bin/sudo -S -E --close-from=4 /home/yellowtent/box/src/scripts/backupupload.js snapshot/app_03f2aed2-7c96-4d13-9693-a6d821d93e3e tgz {"localRoot":"/home/yellowtent/appsdata/03f2aed2-7c96-4d13-9693-a6d821d93e3e","layout":[]} errored BoxError: backup-snapshot/app_03f2aed2-7c96-4d13-9693-a6d821d93e3e exited with code 50 signal null
Apr 21 23:00:01 box:tasks setCompleted - 7114: {"result":null,"error":{"stack":"BoxError: Error when checking for disk space: Error running df: file errored with code 1 message Command failed: df -B1 --output=source,fstype,size,used,avail,pcent,target /mnt/cloudronbackup\ndf: /mnt/cloudronbackup: Resource temporarily unavailable\n\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:165:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:360:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:382:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:503:29)","name":"BoxError","reason":"External Error","details":{},"message":"Error when checking for disk space: Error running df: file errored with code 1 message Command failed: df -B1 --output=source,fstype,size,used,avail,pcent,target /mnt/cloudronbackup\ndf: /mnt/cloudronbackup: Resource temporarily unavailable\n"}}
Apr 21 23:00:01 box:tasks update 7114: {"percent":100,"result":null,"error":{"stack":"BoxError: Error when checking for disk space: Error running df: file errored with code 1 message Command failed: df -B1 --output=source,fstype,size,used,avail,pcent,target /mnt/cloudronbackup\ndf: /mnt/cloudronbackup: Resource temporarily unavailable\n\n at runBackupUpload (/home/yellowtent/box/src/backuptask.js:165:15)\n at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n at async uploadAppSnapshot (/home/yellowtent/box/src/backuptask.js:360:5)\n at async backupAppWithTag (/home/yellowtent/box/src/backuptask.js:382:5)\n at async fullBackup (/home/yellowtent/box/src/backuptask.js:503:29)","name":"BoxError","reason":"External Error","details":{},"message":"Error when checking for disk space: Error running df: file errored with code 1 message Command failed: df -B1 --output=source,fstype,size,used,avail,pcent,target /mnt/cloudronbackup\ndf: /mnt/cloudronbackup: Resource temporarily unavailable\n"}}
Apr 21 23:00:01 box:taskworker Task took 0.614 seconds
[no timestamp] Error when checking for disk space: Error running df: file errored with code 1 message Command failed: df -B1 --output=source,fstype,size,used,avail,pcent,target /mnt/cloudronbackup
[no timestamp] /mnt/cloudronbackup: Resource temporarily unavailable

Error when checking for disk space: Error running df: file errored with code 1 message Command failed: df -B1 --output=source,fstype,size,used,avail,pcent,target /mnt/cloudronbackup df: /mnt/cloudronbackup: Resource temporarily unavailable

updated to 7.7.2 still not working

how this issue before but I can open a ticket or a support session thru cloudron as the service isnt working also

having issue with the network support option doesnt work when I have a issue with the system dont know what happened but unbound seems to be the issue

my app are in error state

@girish this is the ticket with <redacted>

@nebulon scratch my last comment it works didnt remove all comment tags once I did works, thanks for your help

that instruction is in the documentation but doesn't work. I've restart tried different arrangement doesn't work

I follow instruction but cant get access to the administrative settings