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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Hetzner Storage Box not working

Hetzner Storage Box not working

Scheduled Pinned Locked Moved Unsolved Support
backuphetznerstoragebox
13 Posts 6 Posters 636 Views 6 Watching
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  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #4

    Hardlinks with sshfs, should work fine, I personally use this since a long time. It also is one of the best performing backup targets, especially since we have an optimized code path for sshfs to create the hardlinks directly on the Hetzner Storage box side.

    andreasduerenA 1 Reply Last reply
    3
    • nebulonN nebulon

      Hardlinks with sshfs, should work fine, I personally use this since a long time. It also is one of the best performing backup targets, especially since we have an optimized code path for sshfs to create the hardlinks directly on the Hetzner Storage box side.

      andreasduerenA Offline
      andreasduerenA Offline
      andreasdueren
      wrote on last edited by
      #5

      @nebulon Oh I'm super happy. Am using even sub accounts without problems.

      1 Reply Last reply
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      • J Offline
        J Offline
        JueBam
        wrote on last edited by
        #6

        Thank you all for the tips. Something does not like me and will not work. Contacted Hetzner support. But i am confident 🙂

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        • jamesJ Offline
          jamesJ Offline
          james
          Staff
          wrote on last edited by
          #7

          Hello @JueBam
          Did you put your ssh public key into the storage-box?
          Maybe you can give us some more details so we can figure out this issue together.

          J 1 Reply Last reply
          2
          • SansGuidonS Offline
            SansGuidonS Offline
            SansGuidon
            wrote on last edited by SansGuidon
            #8

            I had a similar issue as you face now @JueBam , you might want to whitelist some ports on Hetzner side as by default Hetzner blocks traffic on ports 22 and 23 - see
            https://forum.cloudron.io/post/105514 and https://forum.cloudron.io/topic/12692/backup-failed-backup-endpoint-is-not-active-could-not-determine-mount-failure-reason-failed-to-mount-inactive-could-not-determine-mount-failure-reason/2

            And unfortunately Cloudron does not disclose the error details when you face this kind of troubling situation. This was already expressed in the first topic I refer to and should ideally be part of future Cloudron UX improvements.

            About me / Now

            J 1 Reply Last reply
            1
            • jamesJ james

              Hello @JueBam
              Did you put your ssh public key into the storage-box?
              Maybe you can give us some more details so we can figure out this issue together.

              J Offline
              J Offline
              JueBam
              wrote on last edited by
              #9

              @james Currently, I'm already failing at logging in ;/ Waiting for hetzner-response.

              1 Reply Last reply
              1
              • SansGuidonS SansGuidon

                I had a similar issue as you face now @JueBam , you might want to whitelist some ports on Hetzner side as by default Hetzner blocks traffic on ports 22 and 23 - see
                https://forum.cloudron.io/post/105514 and https://forum.cloudron.io/topic/12692/backup-failed-backup-endpoint-is-not-active-could-not-determine-mount-failure-reason-failed-to-mount-inactive-could-not-determine-mount-failure-reason/2

                And unfortunately Cloudron does not disclose the error details when you face this kind of troubling situation. This was already expressed in the first topic I refer to and should ideally be part of future Cloudron UX improvements.

                J Offline
                J Offline
                JueBam
                wrote on last edited by
                #10

                @SansGuidon thank you very much.
                Its feels hard to get things running with cloudron if you are not a pro and starting figuring things out. 🙂 … still no fix. But i hope soon after hetzner response

                1 Reply Last reply
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                • SansGuidonS Offline
                  SansGuidonS Offline
                  SansGuidon
                  wrote on last edited by
                  #11

                  I guess the hard part is that everyone has different environment/infra and needs for running Cloudron and it makes it hard to create a one-size-fits-all, especially because Cloudron documentation assumes at least you know enough about the infrastructure where you run Cloudron. Yet I'm confident nothing beats Cloudron in term of ease of self hosting. I've tried alternatives and I gave up on them. Now be confident the forum here is wanting to help and the staff is very helpful as well. In case you are still stuck, do not hesitate to keep the discussion going here, the staff and forum community are all very helpful.

                  You mention you are failing at logging in, I'm unsure if your issue is still with Cloudron or Hetzner and where you face an issue. Usually Hetzner support answers quickly. Wishing you good luck, keep up posted! 🙂

                  About me / Now

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                  • jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by jdaviescoates
                    #12

                    @JueBam

                    Generally what you want to do for mounting Hetzner Storage Boxes using SSHFS is to create (on your local machine) a new SSH key pair with no password for use with it, then upload the public key to Hetzner and the private key to Cloudron. I'd guess not yet having worked that out might be your issue (just because that's what I struggled with myself until I worked it out)

                    See this post for more info:

                    https://forum.cloudron.io/post/96271

                    I use Cloudron with Gandi & Hetzner

                    1 Reply Last reply
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                    • jamesJ Offline
                      jamesJ Offline
                      james
                      Staff
                      wrote last edited by
                      #13

                      Hello @JueBam
                      Did you get this resolved or is further assistance required?

                      1 Reply Last reply
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