Nextcloud update pushed too early?

[avatar1024]

It's a different issue. In that other forum thread people have reported the app store is not available, indeed on Nextcloud side, and while annoying not a deal breaker. What I am reporting here is that an already installed app is dysfunctional, and a pretty major one which cause a loss of access to files.

[avatar1024]

Thought the two issues might be related in that during the update process maybe Nextcloud cannot pull the updated versions of the installed apps is the app store is down. Restoring from previous version of the app should solve this particular issue though. I'm just backing up now and will attempt a restore.

[avatar1024]

Backup and restore to an earlier version works fine to resolve this.

[sponch]

@avatar1024 Any solution for the missing/non working group folders app?

[james]

Hello @sponch
The fastest way to fix this is to restore the last backup before the update.

Also, there is currently an issue with the Nextcloud appstore itself.
See here: https://forum.cloudron.io/topic/14338/accessing-nextcloud-app-store-following-32.0.0-update/8

[marcusquinn]

@james too risky, as Nexlcloud data is continually being updated, too much risk of losing data since the last backup.

[andreasdueren]

@james Did you guys pull the update again? The App Store is back up but now the update is gone.

Maybe a good time to promote my feature request again lol.

[marcusquinn]

@andreasdueren this comment seems like a good idea, although might only be possible with Nextcloud implementing:

• https://github.com/nextcloud/server/issues/55416#issuecomment-3350037480

[andreasb]

Dear all
just to confirm: the update broke my installation, and the documented recovery procedures (https://docs.cloudron.io/packages/nextcloud/#fixing-a-broken-install) didn't work. The logs indeed showed issues with groupfolders. I restored backup and will be waiting for a second try

[sponch]

Just deleted group folders app an reinstalled it. Same error …

[ntnsndr]

Just adding that I'm having this same issue with the disappearing Group Folders (now called Team Folders). It is a bit of a disaster because our group folder is the most important data in the organization.

I notice that the apps "Teams" and "Team Folders" were both not enabled after the update. I was able to reactivate Teams. But enabling Team Folders produces this error in the UX:

An error occurred during the request. Unable to proceed.
json_decode(): Argument #1 ($json) must be of type string, null given

I'm grateful for how this community helps each other work through these issues together.

I'm working on backup/restore.

[marcusquinn]

I'm still seeing this message:

AppAPI deploy daemon
AppAPI default deploy daemon is not set. Please register a default deploy daemon in the settings to install External Apps (Ex-Apps).

The App Store seems to be missing a lot of apps, and the Collabora connection no longer works.

Not entirely sure how we ended up getting updates to v32.0.0, when I thought the Cloudron policy was to wait until 0.01 or 0.02 for whole version increment stability confirmation?

[marcusquinn]

Pretty new clean install, too.

Logs:

[lucidfox]

There seems to be a working patch for version 20.1.0 of group folders - https://github.com/nextcloud/groupfolders/issues/4037#issuecomment-3352521147

is this possible for us to implement on cloudron?

[james]

Hello @lucidfox
We have no control over the Nextcloud internal app store and thus can't add patches to apps from the Nextcloud App Store.

[avatar1024]

@marcusquinn said in Nextcloud update pushed too early?:

Not entirely sure how we ended up getting updates to v32.0.0, when I thought the Cloudron policy was to wait until 0.01 or 0.02 for whole version increment stability confirmation?

Probably just a mistake. But yes, @everyone, definitely be careful with this update. Even with the now functioning app store, I have some instance which have been able to update all apps and are now working fine on NC32, while others don't see any app updates and most apps are broken, and when trying to do play around with it, it broke Nextcloud completely.

[jdaviescoates]

I seem to be lucky (presumably as I'm not using affected apps) as my Nextclouds have updated but don't seem to have any issues.

But agreed this update shouldn't have been pushed as the Cloudron policy of waiting until the 0.01 is good and wise.

@Staff what happened? Can systems be put in place to ensure this doesn't happen again?

[nebulon]

yes that was an oversight on our end. Usually nextcloud update tests fail all the time until some adjustments are made, which raises attention. But this just slipped through. We will see how to special case nextcloud here in our update process to avoid this in the future

[sponch]

would be great if we could get some help. Restore is not possible because lots files have changed since Upgrade. Thanks everybody

[marcusquinn]

AppStore and Nextcloud/Collabora Office working again.

Didn't do anything, so I can only assume some required API calls working again.

Bit of an eye-opener that this self-hosted app can break in some ways from a 3rd-party API connection dependancy being unavailable.