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Cloudron Forum

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  1. Cloudron Forum
  2. Nextcloud
  3. Nextcloud update pushed too early?

Nextcloud update pushed too early?

Scheduled Pinned Locked Moved Nextcloud
35 Posts 14 Posters 1.4k Views 13 Watching
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  • avatar1024A Offline
    avatar1024A Offline
    avatar1024
    wrote last edited by avatar1024
    #6

    Backup and restore to an earlier version works fine to resolve this.

    1 Reply Last reply
    1
    • avatar1024A avatar1024

      Hello, servers got updated to NC 32 this morning, but there are a number of app missing, especially "Group folders" which basically means people have lost access to their files. Don't you normally wait for the first point release?

      sponchS Offline
      sponchS Offline
      sponch
      wrote last edited by
      #7

      @avatar1024 Any solution for the missing/non working group folders app?

      1 Reply Last reply
      1
      • jamesJ Offline
        jamesJ Offline
        james
        Staff
        wrote last edited by james
        #8

        Hello @sponch
        The fastest way to fix this is to restore the last backup before the update.

        Also, there is currently an issue with the Nextcloud appstore itself.
        See here: https://forum.cloudron.io/topic/14338/accessing-nextcloud-app-store-following-32.0.0-update/8

        marcusquinnM andreasduerenA 2 Replies Last reply
        2
        • jamesJ james

          Hello @sponch
          The fastest way to fix this is to restore the last backup before the update.

          Also, there is currently an issue with the Nextcloud appstore itself.
          See here: https://forum.cloudron.io/topic/14338/accessing-nextcloud-app-store-following-32.0.0-update/8

          marcusquinnM Offline
          marcusquinnM Offline
          marcusquinn
          wrote last edited by
          #9

          @james too risky, as Nexlcloud data is continually being updated, too much risk of losing data since the last backup.

          Web Design & Development: https://www.evergreen.je
          Technology & Apps: https://www.marcusquinn.com

          1 Reply Last reply
          1
          • jamesJ james

            Hello @sponch
            The fastest way to fix this is to restore the last backup before the update.

            Also, there is currently an issue with the Nextcloud appstore itself.
            See here: https://forum.cloudron.io/topic/14338/accessing-nextcloud-app-store-following-32.0.0-update/8

            andreasduerenA Online
            andreasduerenA Online
            andreasdueren
            wrote last edited by andreasdueren
            #10

            @james Did you guys pull the update again? The App Store is back up but now the update is gone.

            Maybe a good time to promote my feature request again lol.

            marcusquinnM 1 Reply Last reply
            2
            • andreasduerenA andreasdueren

              @james Did you guys pull the update again? The App Store is back up but now the update is gone.

              Maybe a good time to promote my feature request again lol.

              marcusquinnM Offline
              marcusquinnM Offline
              marcusquinn
              wrote last edited by
              #11

              @andreasdueren this comment seems like a good idea, although might only be possible with Nextcloud implementing:

              • https://github.com/nextcloud/server/issues/55416#issuecomment-3350037480

              Web Design & Development: https://www.evergreen.je
              Technology & Apps: https://www.marcusquinn.com

              1 Reply Last reply
              1
              • A Offline
                A Offline
                andreasb
                wrote last edited by
                #12

                Dear all
                just to confirm: the update broke my installation, and the documented recovery procedures (https://docs.cloudron.io/packages/nextcloud/#fixing-a-broken-install) didn't work. The logs indeed showed issues with groupfolders. I restored backup and will be waiting for a second try
                🙂

                1 Reply Last reply
                1
                • sponchS Offline
                  sponchS Offline
                  sponch
                  wrote last edited by
                  #13

                  Just deleted group folders app an reinstalled it. Same error …

                  1 Reply Last reply
                  1
                  • N Offline
                    N Offline
                    ntnsndr
                    wrote last edited by
                    #14

                    Just adding that I'm having this same issue with the disappearing Group Folders (now called Team Folders). It is a bit of a disaster because our group folder is the most important data in the organization.

                    I notice that the apps "Teams" and "Team Folders" were both not enabled after the update. I was able to reactivate Teams. But enabling Team Folders produces this error in the UX:

                    An error occurred during the request. Unable to proceed.
                    json_decode(): Argument #1 ($json) must be of type string, null given
                    

                    I'm grateful for how this community helps each other work through these issues together.

                    I'm working on backup/restore.

                    1 Reply Last reply
                    2
                    • marcusquinnM Offline
                      marcusquinnM Offline
                      marcusquinn
                      wrote last edited by
                      #15

                      I'm still seeing this message:

                      AppAPI deploy daemon
                      AppAPI default deploy daemon is not set. Please register a default deploy daemon in the settings to install External Apps (Ex-Apps).

                      The App Store seems to be missing a lot of apps, and the Collabora connection no longer works.

                      Not entirely sure how we ended up getting updates to v32.0.0, when I thought the Cloudron policy was to wait until 0.01 or 0.02 for whole version increment stability confirmation?

                      Web Design & Development: https://www.evergreen.je
                      Technology & Apps: https://www.marcusquinn.com

                      avatar1024A 1 Reply Last reply
                      2
                      • marcusquinnM Offline
                        marcusquinnM Offline
                        marcusquinn
                        wrote last edited by
                        #16

                        Pretty new clean install, too.

                        Logs:

                        ed9b483c-99bc-4bc3-a533-5aeebfd65d42-image.png

                        Web Design & Development: https://www.evergreen.je
                        Technology & Apps: https://www.marcusquinn.com

                        1 Reply Last reply
                        0
                        • L Offline
                          L Offline
                          lucidfox
                          wrote last edited by lucidfox
                          #17

                          There seems to be a working patch for version 20.1.0 of group folders - https://github.com/nextcloud/groupfolders/issues/4037#issuecomment-3352521147

                          is this possible for us to implement on cloudron?

                          1 Reply Last reply
                          1
                          • jamesJ Offline
                            jamesJ Offline
                            james
                            Staff
                            wrote last edited by
                            #18

                            Hello @lucidfox
                            We have no control over the Nextcloud internal app store and thus can't add patches to apps from the Nextcloud App Store.

                            1 Reply Last reply
                            1
                            • marcusquinnM marcusquinn

                              I'm still seeing this message:

                              AppAPI deploy daemon
                              AppAPI default deploy daemon is not set. Please register a default deploy daemon in the settings to install External Apps (Ex-Apps).

                              The App Store seems to be missing a lot of apps, and the Collabora connection no longer works.

                              Not entirely sure how we ended up getting updates to v32.0.0, when I thought the Cloudron policy was to wait until 0.01 or 0.02 for whole version increment stability confirmation?

                              avatar1024A Offline
                              avatar1024A Offline
                              avatar1024
                              wrote last edited by
                              #19

                              @marcusquinn said in Nextcloud update pushed too early?:

                              Not entirely sure how we ended up getting updates to v32.0.0, when I thought the Cloudron policy was to wait until 0.01 or 0.02 for whole version increment stability confirmation?

                              Probably just a mistake. But yes, @everyone, definitely be careful with this update. Even with the now functioning app store, I have some instance which have been able to update all apps and are now working fine on NC32, while others don't see any app updates and most apps are broken, and when trying to do play around with it, it broke Nextcloud completely.

                              1 Reply Last reply
                              2
                              • jdaviescoatesJ Offline
                                jdaviescoatesJ Offline
                                jdaviescoates
                                wrote last edited by
                                #20

                                I seem to be lucky (presumably as I'm not using affected apps) as my Nextclouds have updated but don't seem to have any issues.

                                But agreed this update shouldn't have been pushed as the Cloudron policy of waiting until the 0.01 is good and wise.

                                @Staff what happened? Can systems be put in place to ensure this doesn't happen again?

                                I use Cloudron with Gandi & Hetzner

                                1 Reply Last reply
                                1
                                • nebulonN Offline
                                  nebulonN Offline
                                  nebulon
                                  Staff
                                  wrote last edited by
                                  #21

                                  yes that was an oversight on our end. Usually nextcloud update tests fail all the time until some adjustments are made, which raises attention. But this just slipped through. We will see how to special case nextcloud here in our update process to avoid this in the future 😕

                                  1 Reply Last reply
                                  4
                                  • sponchS Offline
                                    sponchS Offline
                                    sponch
                                    wrote last edited by
                                    #22

                                    would be great if we could get some help. Restore is not possible because lots files have changed since Upgrade. Thanks everybody

                                    1 Reply Last reply
                                    1
                                    • marcusquinnM Offline
                                      marcusquinnM Offline
                                      marcusquinn
                                      wrote last edited by
                                      #23

                                      AppStore and Nextcloud/Collabora Office working again.

                                      Didn't do anything, so I can only assume some required API calls working again.

                                      Bit of an eye-opener that this self-hosted app can break in some ways from a 3rd-party API connection dependancy being unavailable.

                                      Web Design & Development: https://www.evergreen.je
                                      Technology & Apps: https://www.marcusquinn.com

                                      andreasduerenA necrevistonnezrN 2 Replies Last reply
                                      2
                                      • marcusquinnM marcusquinn

                                        AppStore and Nextcloud/Collabora Office working again.

                                        Didn't do anything, so I can only assume some required API calls working again.

                                        Bit of an eye-opener that this self-hosted app can break in some ways from a 3rd-party API connection dependancy being unavailable.

                                        andreasduerenA Online
                                        andreasduerenA Online
                                        andreasdueren
                                        wrote last edited by
                                        #24

                                        @marcusquinn said in Nextcloud update pushed too early?:

                                        Bit of an eye-opener that this self-hosted app can break in some ways from a 3rd-party API connection dependancy being unavailable.

                                        Yes I had the same thoughts. I did look a bit into it and you can apparently set a custom App Store address for example though.

                                        1 Reply Last reply
                                        1
                                        • L Offline
                                          L Offline
                                          lucidfox
                                          wrote last edited by
                                          #25

                                          just fyi, an update for team folders to 20.1.1 has been released and fixed the group folders issue for me.

                                          sponchS 1 Reply Last reply
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