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  1. Cloudron Forum
  2. Nextcloud
  3. Nextcloud update pushed too early?

Nextcloud update pushed too early?

Scheduled Pinned Locked Moved Nextcloud
35 Posts 14 Posters 1.4k Views 13 Watching
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  • avatar1024A avatar1024

    Hello, servers got updated to NC 32 this morning, but there are a number of app missing, especially "Group folders" which basically means people have lost access to their files. Don't you normally wait for the first point release?

    sponchS Offline
    sponchS Offline
    sponch
    wrote last edited by
    #7

    @avatar1024 Any solution for the missing/non working group folders app?

    1 Reply Last reply
    1
    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by james
      #8

      Hello @sponch
      The fastest way to fix this is to restore the last backup before the update.

      Also, there is currently an issue with the Nextcloud appstore itself.
      See here: https://forum.cloudron.io/topic/14338/accessing-nextcloud-app-store-following-32.0.0-update/8

      marcusquinnM andreasduerenA 2 Replies Last reply
      2
      • jamesJ james

        Hello @sponch
        The fastest way to fix this is to restore the last backup before the update.

        Also, there is currently an issue with the Nextcloud appstore itself.
        See here: https://forum.cloudron.io/topic/14338/accessing-nextcloud-app-store-following-32.0.0-update/8

        marcusquinnM Offline
        marcusquinnM Offline
        marcusquinn
        wrote last edited by
        #9

        @james too risky, as Nexlcloud data is continually being updated, too much risk of losing data since the last backup.

        Web Design & Development: https://www.evergreen.je
        Technology & Apps: https://www.marcusquinn.com

        1 Reply Last reply
        1
        • jamesJ james

          Hello @sponch
          The fastest way to fix this is to restore the last backup before the update.

          Also, there is currently an issue with the Nextcloud appstore itself.
          See here: https://forum.cloudron.io/topic/14338/accessing-nextcloud-app-store-following-32.0.0-update/8

          andreasduerenA Online
          andreasduerenA Online
          andreasdueren
          wrote last edited by andreasdueren
          #10

          @james Did you guys pull the update again? The App Store is back up but now the update is gone.

          Maybe a good time to promote my feature request again lol.

          marcusquinnM 1 Reply Last reply
          2
          • andreasduerenA andreasdueren

            @james Did you guys pull the update again? The App Store is back up but now the update is gone.

            Maybe a good time to promote my feature request again lol.

            marcusquinnM Offline
            marcusquinnM Offline
            marcusquinn
            wrote last edited by
            #11

            @andreasdueren this comment seems like a good idea, although might only be possible with Nextcloud implementing:

            • https://github.com/nextcloud/server/issues/55416#issuecomment-3350037480

            Web Design & Development: https://www.evergreen.je
            Technology & Apps: https://www.marcusquinn.com

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            1
            • A Offline
              A Offline
              andreasb
              wrote last edited by
              #12

              Dear all
              just to confirm: the update broke my installation, and the documented recovery procedures (https://docs.cloudron.io/packages/nextcloud/#fixing-a-broken-install) didn't work. The logs indeed showed issues with groupfolders. I restored backup and will be waiting for a second try
              🙂

              1 Reply Last reply
              1
              • sponchS Offline
                sponchS Offline
                sponch
                wrote last edited by
                #13

                Just deleted group folders app an reinstalled it. Same error …

                1 Reply Last reply
                1
                • N Offline
                  N Offline
                  ntnsndr
                  wrote last edited by
                  #14

                  Just adding that I'm having this same issue with the disappearing Group Folders (now called Team Folders). It is a bit of a disaster because our group folder is the most important data in the organization.

                  I notice that the apps "Teams" and "Team Folders" were both not enabled after the update. I was able to reactivate Teams. But enabling Team Folders produces this error in the UX:

                  An error occurred during the request. Unable to proceed.
                  json_decode(): Argument #1 ($json) must be of type string, null given
                  

                  I'm grateful for how this community helps each other work through these issues together.

                  I'm working on backup/restore.

                  1 Reply Last reply
                  2
                  • marcusquinnM Offline
                    marcusquinnM Offline
                    marcusquinn
                    wrote last edited by
                    #15

                    I'm still seeing this message:

                    AppAPI deploy daemon
                    AppAPI default deploy daemon is not set. Please register a default deploy daemon in the settings to install External Apps (Ex-Apps).

                    The App Store seems to be missing a lot of apps, and the Collabora connection no longer works.

                    Not entirely sure how we ended up getting updates to v32.0.0, when I thought the Cloudron policy was to wait until 0.01 or 0.02 for whole version increment stability confirmation?

                    Web Design & Development: https://www.evergreen.je
                    Technology & Apps: https://www.marcusquinn.com

                    avatar1024A 1 Reply Last reply
                    2
                    • marcusquinnM Offline
                      marcusquinnM Offline
                      marcusquinn
                      wrote last edited by
                      #16

                      Pretty new clean install, too.

                      Logs:

                      ed9b483c-99bc-4bc3-a533-5aeebfd65d42-image.png

                      Web Design & Development: https://www.evergreen.je
                      Technology & Apps: https://www.marcusquinn.com

                      1 Reply Last reply
                      0
                      • L Offline
                        L Offline
                        lucidfox
                        wrote last edited by lucidfox
                        #17

                        There seems to be a working patch for version 20.1.0 of group folders - https://github.com/nextcloud/groupfolders/issues/4037#issuecomment-3352521147

                        is this possible for us to implement on cloudron?

                        1 Reply Last reply
                        1
                        • jamesJ Offline
                          jamesJ Offline
                          james
                          Staff
                          wrote last edited by
                          #18

                          Hello @lucidfox
                          We have no control over the Nextcloud internal app store and thus can't add patches to apps from the Nextcloud App Store.

                          1 Reply Last reply
                          1
                          • marcusquinnM marcusquinn

                            I'm still seeing this message:

                            AppAPI deploy daemon
                            AppAPI default deploy daemon is not set. Please register a default deploy daemon in the settings to install External Apps (Ex-Apps).

                            The App Store seems to be missing a lot of apps, and the Collabora connection no longer works.

                            Not entirely sure how we ended up getting updates to v32.0.0, when I thought the Cloudron policy was to wait until 0.01 or 0.02 for whole version increment stability confirmation?

                            avatar1024A Offline
                            avatar1024A Offline
                            avatar1024
                            wrote last edited by
                            #19

                            @marcusquinn said in Nextcloud update pushed too early?:

                            Not entirely sure how we ended up getting updates to v32.0.0, when I thought the Cloudron policy was to wait until 0.01 or 0.02 for whole version increment stability confirmation?

                            Probably just a mistake. But yes, @everyone, definitely be careful with this update. Even with the now functioning app store, I have some instance which have been able to update all apps and are now working fine on NC32, while others don't see any app updates and most apps are broken, and when trying to do play around with it, it broke Nextcloud completely.

                            1 Reply Last reply
                            2
                            • jdaviescoatesJ Offline
                              jdaviescoatesJ Offline
                              jdaviescoates
                              wrote last edited by
                              #20

                              I seem to be lucky (presumably as I'm not using affected apps) as my Nextclouds have updated but don't seem to have any issues.

                              But agreed this update shouldn't have been pushed as the Cloudron policy of waiting until the 0.01 is good and wise.

                              @Staff what happened? Can systems be put in place to ensure this doesn't happen again?

                              I use Cloudron with Gandi & Hetzner

                              1 Reply Last reply
                              1
                              • nebulonN Offline
                                nebulonN Offline
                                nebulon
                                Staff
                                wrote last edited by
                                #21

                                yes that was an oversight on our end. Usually nextcloud update tests fail all the time until some adjustments are made, which raises attention. But this just slipped through. We will see how to special case nextcloud here in our update process to avoid this in the future 😕

                                1 Reply Last reply
                                4
                                • sponchS Offline
                                  sponchS Offline
                                  sponch
                                  wrote last edited by
                                  #22

                                  would be great if we could get some help. Restore is not possible because lots files have changed since Upgrade. Thanks everybody

                                  1 Reply Last reply
                                  1
                                  • marcusquinnM Offline
                                    marcusquinnM Offline
                                    marcusquinn
                                    wrote last edited by
                                    #23

                                    AppStore and Nextcloud/Collabora Office working again.

                                    Didn't do anything, so I can only assume some required API calls working again.

                                    Bit of an eye-opener that this self-hosted app can break in some ways from a 3rd-party API connection dependancy being unavailable.

                                    Web Design & Development: https://www.evergreen.je
                                    Technology & Apps: https://www.marcusquinn.com

                                    andreasduerenA necrevistonnezrN 2 Replies Last reply
                                    2
                                    • marcusquinnM marcusquinn

                                      AppStore and Nextcloud/Collabora Office working again.

                                      Didn't do anything, so I can only assume some required API calls working again.

                                      Bit of an eye-opener that this self-hosted app can break in some ways from a 3rd-party API connection dependancy being unavailable.

                                      andreasduerenA Online
                                      andreasduerenA Online
                                      andreasdueren
                                      wrote last edited by
                                      #24

                                      @marcusquinn said in Nextcloud update pushed too early?:

                                      Bit of an eye-opener that this self-hosted app can break in some ways from a 3rd-party API connection dependancy being unavailable.

                                      Yes I had the same thoughts. I did look a bit into it and you can apparently set a custom App Store address for example though.

                                      1 Reply Last reply
                                      1
                                      • L Offline
                                        L Offline
                                        lucidfox
                                        wrote last edited by
                                        #25

                                        just fyi, an update for team folders to 20.1.1 has been released and fixed the group folders issue for me.

                                        sponchS 1 Reply Last reply
                                        4
                                        • marcusquinnM marcusquinn

                                          AppStore and Nextcloud/Collabora Office working again.

                                          Didn't do anything, so I can only assume some required API calls working again.

                                          Bit of an eye-opener that this self-hosted app can break in some ways from a 3rd-party API connection dependancy being unavailable.

                                          necrevistonnezrN Offline
                                          necrevistonnezrN Offline
                                          necrevistonnezr
                                          wrote last edited by necrevistonnezr
                                          #26

                                          @marcusquinn said in Nextcloud update pushed too early?:

                                          Bit of an eye-opener that this self-hosted app can break in some ways from a 3rd-party API connection dependancy being unavailable.

                                          I have rambled about Nextcloud and its shortsighted design failure to allow core functionalities as „apps“ (e.g. search!!) more often than I can count. It’s stupid and makes Nextcloud unreliable at any new release.

                                          1 Reply Last reply
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