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  3. Cloudron v9: huge disk I/O is this normal/safe/needed?

Cloudron v9: huge disk I/O is this normal/safe/needed?

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  • imc67I Offline
    imc67I Offline
    imc67
    translator
    wrote last edited by
    #9

    @girish right but where to look?

    Scherm­afbeelding 2025-12-02 om 08.36.34.png

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    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by
      #10

      Hello @imc67
      Can you run the following command:

      iotop -aoP
      

      This gives a live view of what is currently writing IO to the disk.
      Maybe this output can give some more indications where this is coming from.

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      • imc67I Offline
        imc67I Offline
        imc67
        translator
        wrote last edited by
        #11

        its not default installed:

        Command 'iotop' not found, but can be installed with:
        apt install iotop    # version 0.6-24-g733f3f8-1.1ubuntu0.1, or
        apt install iotop-c  # version 1.21-1
        
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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote last edited by
          #12

          yeah it is not installed by default, but you can safely install iotop via apt on your system.

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          • imc67I Offline
            imc67I Offline
            imc67
            translator
            wrote last edited by
            #13

            and now?

            Scherm­afbeelding 2025-12-02 om 11.44.57.png

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            • jamesJ Offline
              jamesJ Offline
              james
              Staff
              wrote last edited by
              #14

              Hello @imc67
              You can either deselect it or press OK, restarting services should cause no issues.

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              • imc67I Offline
                imc67I Offline
                imc67
                translator
                wrote last edited by
                #15

                ok thanks, below the result after just a few minutes, I'm not a technician but as far as I can see it's mainly mysql which is writing (I sorted Write):
                de0b4ce4-096f-4c6b-977b-dcf6574125ea-Scherm­afbeelding 2025-12-02 om 14.30.00.png

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                • nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote last edited by
                  #16

                  Since we debugged some other issue on that server, was also taking a look at the disk I/O. So basically the mysql service is doing a lot of disk I/O (also as see in the screenshot).

                  It does seem the mysql addon is just queried and written to a lot. So likely one of the many installed apps using it might commit a lot to the database. I didn't want to stop apps, but maybe you can try to stop individual apps which use mysql one-by-one to hopefully find the one which causes the constant writes.

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                  • imc67I Offline
                    imc67I Offline
                    imc67
                    translator
                    wrote last edited by imc67
                    #17

                    Thanks @nebulon for your time, together with ChatGPT I did deeper analysis but I also read this: https://docs.cloudron.io/troubleshooting/#mysql

                    Two instances of MySQL
                    There are two instances of MySQL on Cloudron. One instance runs on the host and is used by the platform. Another instance is the MySQL addon which runs in a container named mysql and is shared by apps. This test is related to the host MySQL.
                    

                    Doesn't this mean that the mysql service in iotop is the "host version" that has nothing to do with the apps?

                    For now "we" (I) have seen this:

                    Summary of Disk Write I/O Observation on Cloudron Host

                    • Using iotop, the host shows consistently high disk write I/O (4–5 MB/s).
                    • Analysis of MySQL processes (mysqld) indicates these are responsible for the majority of the write load.
                    • The high write I/O is primarily due to InnoDB internal activity: buffer pool flushes, redo log writes, and metadata updates, mostly from the box database (eventlog, tasks, backups).

                    In about 10 minutes this is the Disk Write I/O (so 1.5GB in 10 minutes)

                    Total DISK READ:         0.00 B/s | Total DISK WRITE:         2.73 M/s
                    Current DISK READ:       0.00 B/s | Current DISK WRITE:       4.25 M/s
                        TID  PRIO  USER     DISK READ DISK WRITE>  SWAPIN      IO    COMMAND                                                                                                                  
                      21250 be/4 messageb      0.00 B   1038.50 M  ?unavailable?  mysqld
                        936 be/4 mysql         0.00 B    465.28 M  ?unavailable?  mysqld
                    

                    I stopped about 25% of the apps at a certain moment with no significant result, this is the current situation (IMHO not really intensive application and they have low traffic):

                    App 	Status 
                    Yourls	Running 
                    WordPress (Developer)	Running 
                    WordPress (Developer)	Running 
                    WordPress (Developer)	Running 
                    WordPress (Developer)	Running 
                    WordPress (Developer)	Running 
                    WordPress (Developer)	Stopped 
                    WordPress (Developer)	Running 
                    WordPress (Developer)	Stopped 
                    WordPress (Developer)	Running 
                    WordPress (Developer)	Running 
                    WordPress (Developer)	Running 
                    WordPress (Developer)	Running 
                    WordPress (Developer)	Running 
                    WordPress (Developer)	Running 
                    WordPress (Developer)	Stopped 
                    WordPress (Developer)	Running 
                    Taiga	Stopped 
                    Surfer	Running 
                    Surfer	Stopped 
                    Roundcube	Running 
                    Roundcube	Running 
                    Omeka S	Stopped 
                    Moodle	Stopped 
                    LAMP	Running 
                    Roundcube	Running 
                    Roundcube	Running 
                    Roundcube	Running 
                    Pretix	Stopped 
                    MiroTalk SFU	Running 
                    Matomo	Running 
                    FreeScout	Running 
                    FreeScout	Running 
                    Espo CRM	Running 
                    

                    What to do next to find the root cause?

                    avatar1024A 1 Reply Last reply
                    0
                    • imc67I imc67

                      Thanks @nebulon for your time, together with ChatGPT I did deeper analysis but I also read this: https://docs.cloudron.io/troubleshooting/#mysql

                      Two instances of MySQL
                      There are two instances of MySQL on Cloudron. One instance runs on the host and is used by the platform. Another instance is the MySQL addon which runs in a container named mysql and is shared by apps. This test is related to the host MySQL.
                      

                      Doesn't this mean that the mysql service in iotop is the "host version" that has nothing to do with the apps?

                      For now "we" (I) have seen this:

                      Summary of Disk Write I/O Observation on Cloudron Host

                      • Using iotop, the host shows consistently high disk write I/O (4–5 MB/s).
                      • Analysis of MySQL processes (mysqld) indicates these are responsible for the majority of the write load.
                      • The high write I/O is primarily due to InnoDB internal activity: buffer pool flushes, redo log writes, and metadata updates, mostly from the box database (eventlog, tasks, backups).

                      In about 10 minutes this is the Disk Write I/O (so 1.5GB in 10 minutes)

                      Total DISK READ:         0.00 B/s | Total DISK WRITE:         2.73 M/s
                      Current DISK READ:       0.00 B/s | Current DISK WRITE:       4.25 M/s
                          TID  PRIO  USER     DISK READ DISK WRITE>  SWAPIN      IO    COMMAND                                                                                                                  
                        21250 be/4 messageb      0.00 B   1038.50 M  ?unavailable?  mysqld
                          936 be/4 mysql         0.00 B    465.28 M  ?unavailable?  mysqld
                      

                      I stopped about 25% of the apps at a certain moment with no significant result, this is the current situation (IMHO not really intensive application and they have low traffic):

                      App 	Status 
                      Yourls	Running 
                      WordPress (Developer)	Running 
                      WordPress (Developer)	Running 
                      WordPress (Developer)	Running 
                      WordPress (Developer)	Running 
                      WordPress (Developer)	Running 
                      WordPress (Developer)	Stopped 
                      WordPress (Developer)	Running 
                      WordPress (Developer)	Stopped 
                      WordPress (Developer)	Running 
                      WordPress (Developer)	Running 
                      WordPress (Developer)	Running 
                      WordPress (Developer)	Running 
                      WordPress (Developer)	Running 
                      WordPress (Developer)	Running 
                      WordPress (Developer)	Stopped 
                      WordPress (Developer)	Running 
                      Taiga	Stopped 
                      Surfer	Running 
                      Surfer	Stopped 
                      Roundcube	Running 
                      Roundcube	Running 
                      Omeka S	Stopped 
                      Moodle	Stopped 
                      LAMP	Running 
                      Roundcube	Running 
                      Roundcube	Running 
                      Roundcube	Running 
                      Pretix	Stopped 
                      MiroTalk SFU	Running 
                      Matomo	Running 
                      FreeScout	Running 
                      FreeScout	Running 
                      Espo CRM	Running 
                      

                      What to do next to find the root cause?

                      avatar1024A Offline
                      avatar1024A Offline
                      avatar1024
                      wrote last edited by
                      #18

                      @imc67 said in Cloudron v9: huge disk I/O is this normal/safe/needed?:

                      I stopped about 25% of the apps at a certain moment with no significant result

                      I think @nebulon was suggesting to stop apps one by one to see if one particular app is causing the problem.

                      1 Reply Last reply
                      1
                      • robiR Offline
                        robiR Offline
                        robi
                        wrote last edited by
                        #19

                        Generally such system behavior is accompanied by higher CPU and Memory usage, so you can start with stopping those, and see which one causes a dip MySQL usage.

                        Conscious tech

                        1 Reply Last reply
                        0
                        • imc67I Offline
                          imc67I Offline
                          imc67
                          translator
                          wrote last edited by imc67
                          #20

                          It’s a production server, isn’t it ridiculous to stop these apps to watch resource behavior? There must be tools or ways to find the root cause don’t you think?

                          Beside that it’s the host MySQL does it has anything to do with apps?

                          robiR 1 Reply Last reply
                          0
                          • imc67I imc67

                            It’s a production server, isn’t it ridiculous to stop these apps to watch resource behavior? There must be tools or ways to find the root cause don’t you think?

                            Beside that it’s the host MySQL does it has anything to do with apps?

                            robiR Offline
                            robiR Offline
                            robi
                            wrote last edited by
                            #21

                            @imc67 Holding that limiting belief is keeping your problem unresolved, no?

                            Sure, then trace it from the MySQL side, find which user, which container and so on..

                            Yes, it has everything to do with the Apps that are using that DB instance.

                            Conscious tech

                            1 Reply Last reply
                            0
                            • jamesJ Offline
                              jamesJ Offline
                              james
                              Staff
                              wrote last edited by
                              #22

                              Hello @imc67
                              You can use the PID from the process to figure out what mysql service it is.

                              e.g. your iotop shows for mysqld the pid 1994756.
                              You can run systemctl status mysql.service and there is the pid displayed:

                              ● mysql.service - MySQL Community Server
                                   Loaded: loaded (/usr/lib/systemd/system/mysql.service; enabled; preset: enabled)
                                   Active: active (running) since Mon 2025-12-01 09:17:59 UTC; 1 week 5 days ago
                                 Main PID: 1994756 (mysqld)
                                   Status: "Server is operational"
                                    Tasks: 48 (limit: 4603)
                                   Memory: 178.7M (peak: 298.0M swap: 95.4M swap peak: 108.7M)
                                      CPU: 1h 41min 31.520s
                                   CGroup: /system.slice/mysql.service
                                           └─1994756 /usr/sbin/mysqld
                              
                              Notice: journal has been rotated since unit was started, output may be incomplete.
                              

                              So from iotop I can confirm that the system mysqld service is pid 1994756 so I'd know to inspect the system mysqld service and not the docker mysql service.

                              You can also get the pid from the mysqld inside the docker container with docker top mysql:

                              docker top mysql
                              UID                 PID                 PPID                C                   STIME               TTY                 TIME                CMD
                              root                1889                1512                0                   Nov07               ?                   00:06:17            /usr/bin/python3 /usr/bin/supervisord --configuration /etc/supervisor/supervisord.conf --nodaemon -i Mysql
                              usbmux              3079                1889                0                   Nov07               ?                   03:49:38            /usr/sbin/mysqld
                              usbmux              3099                1889                0                   Nov07               ?                   00:00:11            node /app/code/service.js
                              

                              Then I know the mysqld pid of the docker service is 3079 which I can check again with the system:

                              ps uax | grep -i 3079
                              usbmux      3079  0.4  1.0 1587720 43692 ?       Sl   Nov07 229:38 /usr/sbin/mysqld
                              

                              Now we can differentiate between the two.


                              Okay.
                              Now that we can differentiate between the two, you can observe iotop and see which one has a high I/O.
                              After you narrow it down to either one, then we can do some analysis what database / table get accesses the most even further narrow it down.

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