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  3. Backup to tebi not working

Backup to tebi not working

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s3backupstebi
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This topic was forked from gcs: Old backup not found when updating app joseph
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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #2

    I tried tebi.io and it seems to work in 9.0.15 , so maybe it also got fixed with this change .

    robiR 1 Reply Last reply
    2
    • girishG girish

      I tried tebi.io and it seems to work in 9.0.15 , so maybe it also got fixed with this change .

      robiR Offline
      robiR Offline
      robi
      wrote on last edited by
      #3

      @girish Which connectoin config did you use? I am on 9.0.15.

      The difference may be that I chose to use a prefix dir.

      Conscious tech

      1 Reply Last reply
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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #4

        I am also using a prefix. What is the error you are getting?

        image.png

        robiR 1 Reply Last reply
        1
        • girishG girish

          I am also using a prefix. What is the error you are getting?

          image.png

          robiR Offline
          robiR Offline
          robi
          wrote on last edited by
          #5

          @girish same as OP, seems to be a local issue, as the bucket has the prefix created and what looks like the first app backup, but then errors.

          b619a786-5d28-4fc2-a4a4-5e5c5229f3aa-image.png

          Conscious tech

          girishG 1 Reply Last reply
          0
          • robiR robi

            @girish same as OP, seems to be a local issue, as the bucket has the prefix created and what looks like the first app backup, but then errors.

            b619a786-5d28-4fc2-a4a4-5e5c5229f3aa-image.png

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #6

            @robi ah, it could be that old (invalid) backups are not found. I think if you delete the Site and add it again, it will work . Can you try that?

            robiR 2 Replies Last reply
            0
            • girishG girish

              @robi ah, it could be that old (invalid) backups are not found. I think if you delete the Site and add it again, it will work . Can you try that?

              robiR Offline
              robiR Offline
              robi
              wrote on last edited by
              #7

              @girish uhh sure, but this would be a great use case for a clone backup config to an edit screen for changes then save.

              Conscious tech

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              • girishG girish

                @robi ah, it could be that old (invalid) backups are not found. I think if you delete the Site and add it again, it will work . Can you try that?

                robiR Offline
                robiR Offline
                robi
                wrote on last edited by robi
                #8

                @girish created new config, started backup, began with first app, then it decided to delete old entries, then it failed:

                43635029-c420-4be7-a783-3d11d134add3-image.png

                Maybe it's an rsync vs tgz issue now, in combination with the former path "/" issue?

                Conscious tech

                girishG 2 Replies Last reply
                0
                • robiR robi

                  @girish created new config, started backup, began with first app, then it decided to delete old entries, then it failed:

                  43635029-c420-4be7-a783-3d11d134add3-image.png

                  Maybe it's an rsync vs tgz issue now, in combination with the former path "/" issue?

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #9

                  @robi said in Old backup not found when updating app:

                  Maybe it's an rsync vs tgz issue now, in combination with the former path "/" issue?

                  Oh, this could be. Testing

                  1 Reply Last reply
                  0
                  • robiR robi

                    @girish created new config, started backup, began with first app, then it decided to delete old entries, then it failed:

                    43635029-c420-4be7-a783-3d11d134add3-image.png

                    Maybe it's an rsync vs tgz issue now, in combination with the former path "/" issue?

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #10

                    @robi I could reproduce it. There is a bug in the tebi service. It is listing directories as part of listObjectsV2 API call. S3 has no concept of directories, just key/value pairs.

                    I have reported this to them.

                    03571847-617f-4d2b-a2d3-eee5a17c77e2-image.png

                    1 Reply Last reply
                    2
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #11

                      @robi they replied to me saying they won't fix it . They did tell me why, but you might want to reach out to them for more info, don't want to breach confidentiality.

                      robiR 1 Reply Last reply
                      0
                      • girishG girish has marked this topic as solved on
                      • robiR Offline
                        robiR Offline
                        robi
                        wrote on last edited by robi
                        #12

                        Whoa, unexpected.

                        One could also say that it's not a bug, as object stores don't distinguish files from directories, as they're all objects. It's the implementation that does.

                        So it may be more likely that the s3 client/driver/config needs to compensate.

                        ex. Cyberduck works fine.

                        Conscious tech

                        1 Reply Last reply
                        0
                        • girishG girish

                          @robi they replied to me saying they won't fix it . They did tell me why, but you might want to reach out to them for more info, don't want to breach confidentiality.

                          robiR Offline
                          robiR Offline
                          robi
                          wrote on last edited by
                          #13

                          @girish Can you send me a note in the chat here or an email as to what they said?

                          Conscious tech

                          1 Reply Last reply
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