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  3. Backup to tebi not working

Backup to tebi not working

Scheduled Pinned Locked Moved Solved Support
s3backupstebi
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This topic was forked from gcs: Old backup not found when updating app joseph
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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote last edited by
    #2

    I tried tebi.io and it seems to work in 9.0.15 , so maybe it also got fixed with this change .

    robiR 1 Reply Last reply
    2
    • girishG girish

      I tried tebi.io and it seems to work in 9.0.15 , so maybe it also got fixed with this change .

      robiR Offline
      robiR Offline
      robi
      wrote last edited by
      #3

      @girish Which connectoin config did you use? I am on 9.0.15.

      The difference may be that I chose to use a prefix dir.

      Conscious tech

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote last edited by
        #4

        I am also using a prefix. What is the error you are getting?

        image.png

        robiR 1 Reply Last reply
        1
        • girishG girish

          I am also using a prefix. What is the error you are getting?

          image.png

          robiR Offline
          robiR Offline
          robi
          wrote last edited by
          #5

          @girish same as OP, seems to be a local issue, as the bucket has the prefix created and what looks like the first app backup, but then errors.

          b619a786-5d28-4fc2-a4a4-5e5c5229f3aa-image.png

          Conscious tech

          girishG 1 Reply Last reply
          0
          • robiR robi

            @girish same as OP, seems to be a local issue, as the bucket has the prefix created and what looks like the first app backup, but then errors.

            b619a786-5d28-4fc2-a4a4-5e5c5229f3aa-image.png

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote last edited by
            #6

            @robi ah, it could be that old (invalid) backups are not found. I think if you delete the Site and add it again, it will work . Can you try that?

            robiR 2 Replies Last reply
            0
            • girishG girish

              @robi ah, it could be that old (invalid) backups are not found. I think if you delete the Site and add it again, it will work . Can you try that?

              robiR Offline
              robiR Offline
              robi
              wrote last edited by
              #7

              @girish uhh sure, but this would be a great use case for a clone backup config to an edit screen for changes then save.

              Conscious tech

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              • girishG girish

                @robi ah, it could be that old (invalid) backups are not found. I think if you delete the Site and add it again, it will work . Can you try that?

                robiR Offline
                robiR Offline
                robi
                wrote last edited by robi
                #8

                @girish created new config, started backup, began with first app, then it decided to delete old entries, then it failed:

                43635029-c420-4be7-a783-3d11d134add3-image.png

                Maybe it's an rsync vs tgz issue now, in combination with the former path "/" issue?

                Conscious tech

                girishG 2 Replies Last reply
                0
                • robiR robi

                  @girish created new config, started backup, began with first app, then it decided to delete old entries, then it failed:

                  43635029-c420-4be7-a783-3d11d134add3-image.png

                  Maybe it's an rsync vs tgz issue now, in combination with the former path "/" issue?

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote last edited by
                  #9

                  @robi said in Old backup not found when updating app:

                  Maybe it's an rsync vs tgz issue now, in combination with the former path "/" issue?

                  Oh, this could be. Testing

                  1 Reply Last reply
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                  • robiR robi

                    @girish created new config, started backup, began with first app, then it decided to delete old entries, then it failed:

                    43635029-c420-4be7-a783-3d11d134add3-image.png

                    Maybe it's an rsync vs tgz issue now, in combination with the former path "/" issue?

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote last edited by
                    #10

                    @robi I could reproduce it. There is a bug in the tebi service. It is listing directories as part of listObjectsV2 API call. S3 has no concept of directories, just key/value pairs.

                    I have reported this to them.

                    03571847-617f-4d2b-a2d3-eee5a17c77e2-image.png

                    1 Reply Last reply
                    2
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote last edited by
                      #11

                      @robi they replied to me saying they won't fix it . They did tell me why, but you might want to reach out to them for more info, don't want to breach confidentiality.

                      1 Reply Last reply
                      0
                      • girishG girish has marked this topic as solved
                      • robiR Offline
                        robiR Offline
                        robi
                        wrote last edited by robi
                        #12

                        Whoa, unexpected.

                        One could also say that it's not a bug, as object stores don't distinguish files from directories, as they're all objects. It's the implementation that does.

                        So it may be more likely that the s3 client/driver/config needs to compensate.

                        ex. Cyberduck works fine.

                        Conscious tech

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