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  3. Minio backup fails for no reason

Minio backup fails for no reason

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miniobackups
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  • T thibaud

    @girish

    You can check this from the graphs maybe as to how much the app consumes? It's under System view.

    Yes. As expected its huge as it is a Nextcloud. The entire app consumes 36 GB.

    Yes, new in 5.4 and 5.5

    And I think my problem appeared after 5.4 update. So basically I guess I need to increase memory limit? Up to... how much?

    robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #6

    @thibaud until it works 😕

    Conscious tech

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    • T thibaud

      @girish

      You can check this from the graphs maybe as to how much the app consumes? It's under System view.

      Yes. As expected its huge as it is a Nextcloud. The entire app consumes 36 GB.

      Yes, new in 5.4 and 5.5

      And I think my problem appeared after 5.4 update. So basically I guess I need to increase memory limit? Up to... how much?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #7

      @thibaud Yes, I would start with say 1GB or so and see if it works. Note that this memory is just the "max" and also only for the duration of the backup itself.

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      • T Offline
        T Offline
        thibaud
        wrote on last edited by
        #8

        Thank you all.

        @girish I increased the parameters step by step and tried to backup for each (until the max i.e. 16 go). I still have the same error message. Any help?

        girishG 1 Reply Last reply
        0
        • T thibaud

          Thank you all.

          @girish I increased the parameters step by step and tried to backup for each (until the max i.e. 16 go). I still have the same error message. Any help?

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #9

          @thibaud Are you able to mail the entire backup log to support@cloudron.io ? Let's see if it's something obvious from the logs.

          T 1 Reply Last reply
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          • girishG girish

            @thibaud Are you able to mail the entire backup log to support@cloudron.io ? Let's see if it's something obvious from the logs.

            T Offline
            T Offline
            thibaud
            wrote on last edited by
            #10

            @girish Done!

            girishG 1 Reply Last reply
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            • T thibaud

              @girish Done!

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by girish
              #11

              @thibaud Thanks. It seems multi-part copies are failing altogether. As in, even the first part is failing. I thought it was failing much later.

              Retrying (1) multipart copy of crsav_/snapshot/app_f0770611-2970-4e86-9047-0260e0297b79.tar.gz.enc. Error: XMLParserError: Unexpected close tag\nLine: 5\nColumn: 7\nChar: > 405 (
              

              Let me quickly test this and see if it's easy to reproduce.

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #12

                @thibaud Mmm, I cannot reproduce this. I tried to backup and it succeeded over ~40 parts (https://paste.cloudron.io/ihulamulow.apache). So, to take a step back, it failed in "rename" . Is there something special about the filesystem where minio is located? Is it ext4? What is the underlying filesytem of Cloudron itself?

                T 1 Reply Last reply
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                • girishG girish

                  @thibaud Mmm, I cannot reproduce this. I tried to backup and it succeeded over ~40 parts (https://paste.cloudron.io/ihulamulow.apache). So, to take a step back, it failed in "rename" . Is there something special about the filesystem where minio is located? Is it ext4? What is the underlying filesytem of Cloudron itself?

                  T Offline
                  T Offline
                  thibaud
                  wrote on last edited by
                  #13

                  @girish

                  My Minio is self-hosted in a Docker on a Synology NAS which underlying filesystem is proprietary (btfrs). I already checked if there are any known issue reported with Minio. I will double check.

                  My Cloudron is hosted on Ubuntu / ext4.

                  imc67I 1 Reply Last reply
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                  • T thibaud

                    @girish

                    My Minio is self-hosted in a Docker on a Synology NAS which underlying filesystem is proprietary (btfrs). I already checked if there are any known issue reported with Minio. I will double check.

                    My Cloudron is hosted on Ubuntu / ext4.

                    imc67I Offline
                    imc67I Offline
                    imc67
                    translator
                    wrote on last edited by
                    #14

                    @thibaud said in Minio backup fails for no reason:

                    Minio is self-hosted in a Docker on a Synology NAS which underlying filesystem is proprietary (btfrs)

                    I have exactly the same situation on two Cloudrons to Minio's on two NAS's, only difference is that my backups are rsync and not tar. I experience no single issue and with Watchtower in Docker Minio is automatically updated to the latest version within 24 hours.

                    T 1 Reply Last reply
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                    • imc67I imc67

                      @thibaud said in Minio backup fails for no reason:

                      Minio is self-hosted in a Docker on a Synology NAS which underlying filesystem is proprietary (btfrs)

                      I have exactly the same situation on two Cloudrons to Minio's on two NAS's, only difference is that my backups are rsync and not tar. I experience no single issue and with Watchtower in Docker Minio is automatically updated to the latest version within 24 hours.

                      T Offline
                      T Offline
                      thibaud
                      wrote on last edited by
                      #15

                      @imc67 said in Minio backup fails for no reason:

                      my backups are rsync and not tar

                      Thanks for the tip. I switched to rsync and I was full of hope. Unfortunately it also fails.

                      @girish I send you Minio full log by mail.

                      girishG 1 Reply Last reply
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                      • T thibaud

                        @imc67 said in Minio backup fails for no reason:

                        my backups are rsync and not tar

                        Thanks for the tip. I switched to rsync and I was full of hope. Unfortunately it also fails.

                        @girish I send you Minio full log by mail.

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #16

                        @thibaud I replied to you on support@ but the issue is that there is some long file name. The current rsync+encryption backup has some file name length limitation - https://docs.cloudron.io/backups/#encryption . There is a feature request at https://forum.cloudron.io/topic/3057/consider-improvements-to-the-backup-experience-to-support-long-filenames-directory-names .

                        Run the following command in /home/yellowtent/appsdata to find the large filenames:

                        find . -type f -printf "%f\n" | awk '{ print length(), $0 | "sort -rn" }' | less
                        
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