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  3. cloudron hangs up needing a restart at least every few days

cloudron hangs up needing a restart at least every few days

Scheduled Pinned Locked Moved Solved Support
contabohangrestart
28 Posts 12 Posters 4.7k Views 12 Watching
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  • jdaviescoatesJ Online
    jdaviescoatesJ Online
    jdaviescoates
    wrote on last edited by
    #16

    @staff I wonder if this thread should have contabo added to its title and/ or be tagged contabo to help people find it when considering VPS hosts?

    I use Cloudron with Gandi & Hetzner

    robiR 1 Reply Last reply
    0
    • rmdesR Offline
      rmdesR Offline
      rmdes
      wrote on last edited by
      #17

      Just to Confirm that Contabo VPS L SSD plan has no issue with Cloudron

      1 Reply Last reply
      1
      • jdaviescoatesJ jdaviescoates

        @staff I wonder if this thread should have contabo added to its title and/ or be tagged contabo to help people find it when considering VPS hosts?

        robiR Offline
        robiR Offline
        robi
        wrote on last edited by
        #18

        @jdaviescoates search will find it.

        Conscious tech

        1 Reply Last reply
        1
        • ? A Former User

          @robi thanks, looks amazing. The only thing is the GDPR. So I have to work with European (German) providers which host in German data centers.

          scookeS Offline
          scookeS Offline
          scooke
          wrote on last edited by
          #19

          @Captain-Kirk If you are still talking about ssdnodes.com they do have a Frankfurt location which I've been on for over a year. There is a sale in fact right now for that location!

          ssdnodes-frankfurt.png image url)

          A life lived in fear is a life half-lived

          1 Reply Last reply
          0
          • ? Offline
            ? Offline
            A Former User
            wrote on last edited by
            #20

            @scooke That's right. But the company is based in CA. American companies are subject to the Freedom Act (formerly: Patriot Act) and are therefore obliged to allow US authorities potential access to the (cloud) data of their customers.

            I am leaving my comfortable G-Suite and will fully comply with data protection regulations with my hosted solutions. Do it once, do it right 🙂

            scookeS 1 Reply Last reply
            1
            • ? A Former User

              @scooke That's right. But the company is based in CA. American companies are subject to the Freedom Act (formerly: Patriot Act) and are therefore obliged to allow US authorities potential access to the (cloud) data of their customers.

              I am leaving my comfortable G-Suite and will fully comply with data protection regulations with my hosted solutions. Do it once, do it right 🙂

              scookeS Offline
              scookeS Offline
              scooke
              wrote on last edited by scooke
              #21

              @Captain-Kirk Ah, I understand now. Sorry about that. What company will you choose? I'm also looking for an EU-based host.

              A life lived in fear is a life half-lived

              ? 1 Reply Last reply
              0
              • scookeS scooke

                @Captain-Kirk Ah, I understand now. Sorry about that. What company will you choose? I'm also looking for an EU-based host.

                ? Offline
                ? Offline
                A Former User
                wrote on last edited by
                #22

                @scooke I wait until Cloudron Version 6 is released, where Ubuntu 20.04 is supported. Then I will move to Contabo. A lot of the memebers here trust in them.
                https://contabo.de/?show=vps

                scookeS 1 Reply Last reply
                2
                • ? A Former User

                  @scooke I wait until Cloudron Version 6 is released, where Ubuntu 20.04 is supported. Then I will move to Contabo. A lot of the memebers here trust in them.
                  https://contabo.de/?show=vps

                  scookeS Offline
                  scookeS Offline
                  scooke
                  wrote on last edited by
                  #23

                  @Captain-Kirk Pretty good prices actually. Thanks.

                  A life lived in fear is a life half-lived

                  1 Reply Last reply
                  1
                  • M Offline
                    M Offline
                    msbt
                    App Dev
                    wrote on last edited by
                    #24

                    Sorry to hijack this topic for contabo related questions, but there seem to be a lot of customers here that could maybe shed some light on my issue. I ordered a VPS 1400 and setting it up worked fine (although being slower than anything I have from hetzner, from connecting via ssh - this takes a few seconds sometimes - to installing things), but after 2-3 days I wanted to reinstall Nextcloud and realized that it couldn't resolve any domain names. I've already contacted support, but maybe this is a known issue and there's already a solution for it.

                    Basically the name resolution stopped working, so Cloudron can't download the docker images or get a read from api/appstore. Restart didn't solve it and I didn't change anything. Any thoughts?

                    Cheers, M

                    subvenS 1 Reply Last reply
                    0
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #25

                      @msbt I would start by debugging at the server level.

                      • Check /etc/resolv.conf . This gives the DNS server the system uses. In Cloudron, this should be set to 127.0.0.1. This is where unbound is listening.
                      • systemctl status unbound to see if unbound is running
                      • host www.cloudron.io 127.0.0.1 this queries unbound to resolve the domain name
                      • host www.cloudron.io 8.8.8.8 this queries google DNS to resolve the domain name

                      Do all the above look good?

                      1 Reply Last reply
                      1
                      • M msbt

                        Sorry to hijack this topic for contabo related questions, but there seem to be a lot of customers here that could maybe shed some light on my issue. I ordered a VPS 1400 and setting it up worked fine (although being slower than anything I have from hetzner, from connecting via ssh - this takes a few seconds sometimes - to installing things), but after 2-3 days I wanted to reinstall Nextcloud and realized that it couldn't resolve any domain names. I've already contacted support, but maybe this is a known issue and there's already a solution for it.

                        Basically the name resolution stopped working, so Cloudron can't download the docker images or get a read from api/appstore. Restart didn't solve it and I didn't change anything. Any thoughts?

                        Cheers, M

                        subvenS Offline
                        subvenS Offline
                        subven
                        wrote on last edited by subven
                        #26

                        @msbt I had this exact issue while installing Cloudron an a Contabo VPS lately. The installer was unable to pull docker containers because of errors like this:

                        Get https://registry-1.docker.io/v2/: dial tcp: lookup registry-1.docker.io on 192.168.65.1:53: no such host
                        

                        The problem was that Contabos Ubuntu image uses Contabos own nameservers and enforces DNSSEC. I can post you my configuration changes if you need them.

                        PS: I have also set host entries for docker.io (before I found the real issue) but that should only be a temporary fix because their IPs can change.

                        M 1 Reply Last reply
                        1
                        • subvenS subven

                          @msbt I had this exact issue while installing Cloudron an a Contabo VPS lately. The installer was unable to pull docker containers because of errors like this:

                          Get https://registry-1.docker.io/v2/: dial tcp: lookup registry-1.docker.io on 192.168.65.1:53: no such host
                          

                          The problem was that Contabos Ubuntu image uses Contabos own nameservers and enforces DNSSEC. I can post you my configuration changes if you need them.

                          PS: I have also set host entries for docker.io (before I found the real issue) but that should only be a temporary fix because their IPs can change.

                          M Offline
                          M Offline
                          msbt
                          App Dev
                          wrote on last edited by
                          #27

                          @subven that would be nice, I just "solved" the issue with a complete shutdown and reboot, for whatever reason it started working again. If you have a more permanent solution, would appreciate if you could share it.

                          thanks @girish, I'll try that the next time, at the moment it's working again.

                          subvenS 1 Reply Last reply
                          0
                          • M msbt

                            @subven that would be nice, I just "solved" the issue with a complete shutdown and reboot, for whatever reason it started working again. If you have a more permanent solution, would appreciate if you could share it.

                            thanks @girish, I'll try that the next time, at the moment it's working again.

                            subvenS Offline
                            subvenS Offline
                            subven
                            wrote on last edited by subven
                            #28

                            @msbt SSH into your server and check if systemd-resolved is running 🙂

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