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  1. Cloudron Forum
  2. WordPress (Developer)
  3. Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET"

Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET"

Scheduled Pinned Locked Moved WordPress (Developer)
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    • A Offline
      A Offline
      arungurume
      wrote on last edited by
      #1

      I'm trying to clone one my WordPress sites to a production domain so I can make some changes there.

      And getting this error "Addons Error: Error restoring mysql: read ECONNRESET"

      Here are the relevant logs:Screen Shot 2021-03-24 at 6.03.39 PM.png

      Please note this is not due to mysql memory as I have enough memory in mysql.

      Here is mysql log too
      Screen Shot 2021-03-24 at 6.02.23 PM.png
      Screen Shot 2021-03-24 at 5.53.48 PM.png

      Please let me know what could be the reason!? How can I overcome this issue. Appreciate the help.

      girishG 1 Reply Last reply
      0
      • A arungurume

        I'm trying to clone one my WordPress sites to a production domain so I can make some changes there.

        And getting this error "Addons Error: Error restoring mysql: read ECONNRESET"

        Here are the relevant logs:Screen Shot 2021-03-24 at 6.03.39 PM.png

        Please note this is not due to mysql memory as I have enough memory in mysql.

        Here is mysql log too
        Screen Shot 2021-03-24 at 6.02.23 PM.png
        Screen Shot 2021-03-24 at 5.53.48 PM.png

        Please let me know what could be the reason!? How can I overcome this issue. Appreciate the help.

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by girish
        #2

        @arungurume this is most likely because of the memory limit . During a restore from backup, mysql usually requires more memory. I would suggest bumping up mysql's memory to 1GB and try again. Note that there is no risk in giving more memory, it only uses more if needed. 1GB is just an upper limit and not a pre-allocation.

        A 1 Reply Last reply
        1
        • girishG girish

          @arungurume this is most likely because of the memory limit . During a restore from backup, mysql usually requires more memory. I would suggest bumping up mysql's memory to 1GB and try again. Note that there is no risk in giving more memory, it only uses more if needed. 1GB is just an upper limit and not a pre-allocation.

          A Offline
          A Offline
          arungurume
          wrote on last edited by
          #3

          @girish said in Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET":

          is just an upper limit and not a pre-allocation.

          OK Girish, let me give a try, But why this was never needed earlier and only now not sure. Anyway, let me give it a try. Thank you.

          A 1 Reply Last reply
          0
          • A arungurume

            @girish said in Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET":

            is just an upper limit and not a pre-allocation.

            OK Girish, let me give a try, But why this was never needed earlier and only now not sure. Anyway, let me give it a try. Thank you.

            A Offline
            A Offline
            arungurume
            wrote on last edited by
            #4

            It cloned but then when I open the site it shows Screen Shot 2021-03-24 at 8.01.26 PM.png

            A 1 Reply Last reply
            0
            • A arungurume

              It cloned but then when I open the site it shows Screen Shot 2021-03-24 at 8.01.26 PM.png

              A Offline
              A Offline
              arungurume
              wrote on last edited by
              #5

              Here is the log !

              Screen Shot 2021-03-24 at 8.04.51 PM.png

              girishG 1 Reply Last reply
              0
              • A arungurume

                Here is the log !

                Screen Shot 2021-03-24 at 8.04.51 PM.png

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #6

                @arungurume Do you think you can paste the full logs at https://paste.cloudron.io ? The screenshots seems to show some redis logs.

                • Open logs window
                • Go to the app page, press refresh
                • Then get the recent logs from the logs window
                A 2 Replies Last reply
                0
                • girishG girish

                  @arungurume Do you think you can paste the full logs at https://paste.cloudron.io ? The screenshots seems to show some redis logs.

                  • Open logs window
                  • Go to the app page, press refresh
                  • Then get the recent logs from the logs window
                  A Offline
                  A Offline
                  arungurume
                  wrote on last edited by
                  #7

                  @girish https://paste.cloudron.io/zuwejomixe.rb

                  1 Reply Last reply
                  0
                  • girishG girish

                    @arungurume Do you think you can paste the full logs at https://paste.cloudron.io ? The screenshots seems to show some redis logs.

                    • Open logs window
                    • Go to the app page, press refresh
                    • Then get the recent logs from the logs window
                    A Offline
                    A Offline
                    arungurume
                    wrote on last edited by
                    #8

                    @girish now the main site also went down https://paste.cloudron.io/hefelekane.makefile

                    girishG 1 Reply Last reply
                    0
                    • A arungurume

                      @girish now the main site also went down https://paste.cloudron.io/hefelekane.makefile

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #9

                      @arungurume The logs say "child pid 101 exit signal Segmentation fault (11), possible coredump in /etc/apache2".

                      If you go to the Updates section of the app, what package version are you using?

                      A 3 Replies Last reply
                      0
                      • girishG girish

                        @arungurume The logs say "child pid 101 exit signal Segmentation fault (11), possible coredump in /etc/apache2".

                        If you go to the Updates section of the app, what package version are you using?

                        A Offline
                        A Offline
                        arungurume
                        wrote on last edited by
                        #10

                        @girish Screen Shot 2021-03-25 at 12.28.28 PM.png

                        1 Reply Last reply
                        0
                        • girishG girish

                          @arungurume The logs say "child pid 101 exit signal Segmentation fault (11), possible coredump in /etc/apache2".

                          If you go to the Updates section of the app, what package version are you using?

                          A Offline
                          A Offline
                          arungurume
                          wrote on last edited by
                          #11

                          @girish also updated the cloudron now Screen Shot 2021-03-25 at 1.42.32 PM.png

                          1 Reply Last reply
                          0
                          • girishG girish

                            @arungurume The logs say "child pid 101 exit signal Segmentation fault (11), possible coredump in /etc/apache2".

                            If you go to the Updates section of the app, what package version are you using?

                            A Offline
                            A Offline
                            arungurume
                            wrote on last edited by
                            #12

                            @girish https://paste.cloudron.io/ulurobazec.rb

                            girishG 2 Replies Last reply
                            0
                            • A arungurume

                              @girish https://paste.cloudron.io/ulurobazec.rb

                              girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by girish
                              #13

                              @arungurume just looking into this one. Curiously, the site loads after a restart but starts crashes immediately after. Actually, apache crashes with a segfault, never seen that one before. continuing to investigate.

                              A 1 Reply Last reply
                              0
                              • A arungurume

                                @girish https://paste.cloudron.io/ulurobazec.rb

                                girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #14

                                @arungurume If this site ran outside Cloudron, do you remember if you had to put in any memory limits or special apache configuration ?

                                A 1 Reply Last reply
                                0
                                • girishG girish

                                  @arungurume If this site ran outside Cloudron, do you remember if you had to put in any memory limits or special apache configuration ?

                                  A Offline
                                  A Offline
                                  arungurume
                                  wrote on last edited by
                                  #15

                                  @girish said in Cannot clone WordPress app, get error: "Addons Error: Error restoring mysql: read ECONNRESET":

                                  Cloudron, do you remember if you had to put in any memory limits or special apache configuration ?

                                  No, this same issue happened few days (10days) back.

                                  1 Reply Last reply
                                  0
                                  • girishG girish

                                    @arungurume just looking into this one. Curiously, the site loads after a restart but starts crashes immediately after. Actually, apache crashes with a segfault, never seen that one before. continuing to investigate.

                                    A Offline
                                    A Offline
                                    arungurume
                                    wrote on last edited by
                                    #16

                                    @girish
                                    Thu, Mar 11, 1:17 PM ET you were helping me with the same issue.

                                    girishG 1 Reply Last reply
                                    0
                                    • A arungurume

                                      @girish
                                      Thu, Mar 11, 1:17 PM ET you were helping me with the same issue.

                                      girishG Offline
                                      girishG Offline
                                      girish
                                      Staff
                                      wrote on last edited by
                                      #17

                                      @arungurume I have narrowed the issue down to one of the plugins. There's a lot of them so have to bisect

                                      A 3 Replies Last reply
                                      0
                                      • girishG girish

                                        @arungurume I have narrowed the issue down to one of the plugins. There's a lot of them so have to bisect

                                        A Offline
                                        A Offline
                                        arungurume
                                        wrote on last edited by
                                        #18

                                        @girish oh ok, now how can we bring the site to LIVE? If I know which plugin, we can disable the same. Can you please help to make it LIVE.

                                        Regards
                                        Arun

                                        1 Reply Last reply
                                        0
                                        • girishG girish

                                          @arungurume I have narrowed the issue down to one of the plugins. There's a lot of them so have to bisect

                                          A Offline
                                          A Offline
                                          arungurume
                                          wrote on last edited by
                                          #19

                                          @girish Sure please take your time. This time if we can identify the issue to the core then it can be permanently solved and once live will not have the same thing happening again.

                                          1 Reply Last reply
                                          0
                                          • girishG girish

                                            @arungurume I have narrowed the issue down to one of the plugins. There's a lot of them so have to bisect

                                            A Offline
                                            A Offline
                                            arungurume
                                            wrote on last edited by
                                            #20

                                            @girish Can you help me in sharing the dump of my DB. Then I can take it forward from there. You can email the dump to my email ID bytzoinc@gmail.com

                                            girishG 2 Replies Last reply
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