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  3. How I can make "Mail FROM Address" persistent?

How I can make "Mail FROM Address" persistent?

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    • d19dotcaD d19dotca

      @p44 It should definitely be persistent. I've never had issues with it changing back to the default address. Is it possible you changed it recently, then later had to restore from a backup which had the original address in there? Very odd if it's just changing all on its own.

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      p44
      translator
      wrote on last edited by
      #4

      @d19dotca In that install I did non restore any data... very strange...

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      • girishG girish

        This is probably tied to some clone or restore operation. The setting itself is in the database, so I can't think of why it gets changed.

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        p44
        translator
        wrote on last edited by
        #5

        @girish Really strange... is not first time that happens and sometime I have to setup it again...

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        • girishG girish

          This is probably tied to some clone or restore operation. The setting itself is in the database, so I can't think of why it gets changed.

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          p44
          translator
          wrote on last edited by
          #6

          @girish Girish I'm still having this problem. Do you confirm that Mail From Address should be persistent even if I add some redirection on that instance?

          nebulonN girishG 2 Replies Last reply
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          • P p44

            @girish Girish I'm still having this problem. Do you confirm that Mail From Address should be persistent even if I add some redirection on that instance?

            nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #7

            @p44 yes it should persist. But good that you mention changing alias/redirection, maybe that gives us a clue what how to reproduce this.

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            • P p44

              @girish Girish I'm still having this problem. Do you confirm that Mail From Address should be persistent even if I add some redirection on that instance?

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #8

              @p44 Does the MAIL FROM address change inside wordpress or in the Cloudron dashboard?

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              • girishG girish

                @p44 Does the MAIL FROM address change inside wordpress or in the Cloudron dashboard?

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                p44
                translator
                wrote on last edited by
                #9

                @girish In the Cloudron DashBoard

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                • nebulonN nebulon

                  @p44 yes it should persist. But good that you mention changing alias/redirection, maybe that gives us a clue what how to reproduce this.

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                  p44
                  translator
                  wrote on last edited by
                  #10

                  @nebulon When I touch something in redirection, eg. adding a new redirection, so MAIL FROM address is changed.

                  girishG 1 Reply Last reply
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                  • P p44

                    @nebulon When I touch something in redirection, eg. adding a new redirection, so MAIL FROM address is changed.

                    girishG Offline
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                    girish
                    Staff
                    wrote on last edited by
                    #11

                    @p44 It is always reproducible on your server? I can't reproduce this at all. Maybe you can write to us at support@cloudron.io and I can take a look. Thanks!

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                    • d19dotcaD Offline
                      d19dotcaD Offline
                      d19dotca
                      wrote on last edited by d19dotca
                      #12

                      @p44 Is it possible a password manager or other browser extension is auto-filling that field by accident? That's about the only thing I can think of that'd make some sense, lol. Are you able to give some examples of what it's being changed to, do they still sort of make sense in the terms used in the field, or are they kind of random?

                      --
                      Dustin Dauncey
                      www.d19.ca

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                      • girishG girish

                        @p44 It is always reproducible on your server? I can't reproduce this at all. Maybe you can write to us at support@cloudron.io and I can take a look. Thanks!

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                        p44
                        translator
                        wrote on last edited by
                        #13

                        @girish Yes, is always reproducible, I'll send you a screencast to support email

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                        • d19dotcaD d19dotca

                          @p44 Is it possible a password manager or other browser extension is auto-filling that field by accident? That's about the only thing I can think of that'd make some sense, lol. Are you able to give some examples of what it's being changed to, do they still sort of make sense in the terms used in the field, or are they kind of random?

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                          p44
                          translator
                          wrote on last edited by
                          #14

                          @d19dotca I'll record a screencast and send to support..

                          girishG 1 Reply Last reply
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                          • P p44

                            @d19dotca I'll record a screencast and send to support..

                            girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #15

                            @p44 thanks for the recording! I am looking into reproducing it and finding out the root cause.

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                            • girishG girish

                              @p44 thanks for the recording! I am looking into reproducing it and finding out the root cause.

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                              p44
                              translator
                              wrote on last edited by
                              #16

                              @girish any ETA to fix this tedious problem? Did you take a look? Thank's

                              micmcM girishG 2 Replies Last reply
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                              • P p44

                                @girish any ETA to fix this tedious problem? Did you take a look? Thank's

                                micmcM Offline
                                micmcM Offline
                                micmc
                                wrote on last edited by
                                #17

                                @p44 said in How I can make "Mail FROM Address" persistent?:

                                @girish any ETA to fix this tedious problem? Did you take a look? Thank's

                                Hey might sound stupid but that happens as stupid as can be but, did you actually pushed the SAVE button once you change this address before going away? I too, cannot see how this can NOT be saved once you've made the change.
                                Andy

                                Ignorance is not an excuse anymore!
                                https://AutomateKit.com

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                                • P p44

                                  @girish any ETA to fix this tedious problem? Did you take a look? Thank's

                                  girishG Offline
                                  girishG Offline
                                  girish
                                  Staff
                                  wrote on last edited by
                                  #18

                                  @p44 it's in my list for 6.3 to fix. Hoping to get 6.3 out next week.

                                  P d19dotcaD 2 Replies Last reply
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                                  • girishG girish

                                    @p44 it's in my list for 6.3 to fix. Hoping to get 6.3 out next week.

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                                    p44
                                    translator
                                    wrote on last edited by
                                    #19

                                    @girish 👍 👍 👍

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                                    • girishG girish

                                      @p44 it's in my list for 6.3 to fix. Hoping to get 6.3 out next week.

                                      d19dotcaD Offline
                                      d19dotcaD Offline
                                      d19dotca
                                      wrote on last edited by
                                      #20

                                      @girish Perfect, looking forward to 6.3. I desperately need the ability to block messages identified as spam from being forwarded on to external addresses by way of the mailing lists feature. Gmail is constantly rate limiting mail from my server (which isn't a big deal in the scheme of things, better than being outright block listed, lol) because of how much spam goes to one specific address which forwards to their preferred address on Gmail. Would love to get rid of this behaviour by basically just dropping spam messages to external addresses if the new feature is enabled to do so. 🙂

                                      On a note more relevant to this topic though... what was the root cause of this very strange behaviour? I'm most curious, haha.

                                      --
                                      Dustin Dauncey
                                      www.d19.ca

                                      girishG 1 Reply Last reply
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                                      • d19dotcaD d19dotca

                                        @girish Perfect, looking forward to 6.3. I desperately need the ability to block messages identified as spam from being forwarded on to external addresses by way of the mailing lists feature. Gmail is constantly rate limiting mail from my server (which isn't a big deal in the scheme of things, better than being outright block listed, lol) because of how much spam goes to one specific address which forwards to their preferred address on Gmail. Would love to get rid of this behaviour by basically just dropping spam messages to external addresses if the new feature is enabled to do so. 🙂

                                        On a note more relevant to this topic though... what was the root cause of this very strange behaviour? I'm most curious, haha.

                                        girishG Offline
                                        girishG Offline
                                        girish
                                        Staff
                                        wrote on last edited by
                                        #21

                                        @d19dotca said in How I can make "Mail FROM Address" persistent?:

                                        On a note more relevant to this topic though... what was the root cause of this very strange behaviour? I'm most curious, haha.

                                        I haven't investigated yet, but @p44 kindly sent us a screencast to help us reproduce the problem. Will leave a note once I fix it.

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                                        • girishG girish

                                          @d19dotca said in How I can make "Mail FROM Address" persistent?:

                                          On a note more relevant to this topic though... what was the root cause of this very strange behaviour? I'm most curious, haha.

                                          I haven't investigated yet, but @p44 kindly sent us a screencast to help us reproduce the problem. Will leave a note once I fix it.

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                                          p44
                                          translator
                                          wrote on last edited by
                                          #22

                                          @girish Hello Girish, any news about this issue? Thank's a lot

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                                          • P p44

                                            @girish Hello Girish, any news about this issue? Thank's a lot

                                            P Offline
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                                            p44
                                            translator
                                            wrote on last edited by
                                            #23

                                            @p44 said in How I can make "Mail FROM Address" persistent?:

                                            @girish Hello Girish, any news about this issue? Thank's a lot

                                            @girish no any news? problem seems to be still there

                                            girishG 1 Reply Last reply
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