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  3. Daily notification of "Email is not configured properly", but it is...

Daily notification of "Email is not configured properly", but it is...

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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @iamthefij Are you on 3.5.2? Do you use a mail relay and is incoming email enabled for the domain that is raising this error? Thanks.

      iamthefijI 1 Reply Last reply
      0
      • G Offline
        G Offline
        gml
        wrote on last edited by
        #3

        I'm having the same issue. I think at least since 3.5.1.

        In my eyes all DNS checks out of the PTR are broken. When I check it manually with dig everything looks fine.

        I'm using manual DNS entries and never changed anything there (but suddenly the checks went to red).

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        • girishG girish

          @iamthefij Are you on 3.5.2? Do you use a mail relay and is incoming email enabled for the domain that is raising this error? Thanks.

          iamthefijI Offline
          iamthefijI Offline
          iamthefij
          App Dev
          wrote on last edited by
          #4

          @girish 3.5.2. No mail relay. Incoming email is enabled and I'm receiving it.

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          • iamthefijI Offline
            iamthefijI Offline
            iamthefij
            App Dev
            wrote on last edited by
            #5

            @girish is the check that adds notifications different than the one used on the status page?

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #6

              @iamthefij Yes, the check that adds the notification is different from the one in the status page. For 3.5.3 (hopefully out tomorrow), I have fixed this status check. I will keep this thread open so that we can confirm that it fixes it.

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              • iamthefijI Offline
                iamthefijI Offline
                iamthefij
                App Dev
                wrote on last edited by
                #7

                Ok. Yea. I dug through the code just now and figured out where it was happening and found the log line for the failure.

                2019-03-06T11:30:05.242Z box:mail Ignored error - relay: Error: Timeout
                    at Socket.<anonymous> (/home/yellowtent/box/src/mail.js:150:18)
                    at emitNone (events.js:106:13)
                    at Socket.emit (events.js:208:7)
                    at Socket._onTimeout (net.js:410:8)
                    at ontimeout (timers.js:498:11)
                    at tryOnTimeout (timers.js:323:5)
                    at Timer.listOnTimeout (timers.js:290:5)
                
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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #8
                  This post is deleted!
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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #9

                    @iamthefij When using the built-in smtp server, we do an "outbound" check to see if we can reliably connect to other servers. https://git.cloudron.io/cloudron/box/blob/master/src/mail.js#L123. It looks like maybe this is failing sometimes on your server. Is your server on ec2 by any chance?

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                    • iamthefijI Offline
                      iamthefijI Offline
                      iamthefij
                      App Dev
                      wrote on last edited by
                      #10

                      Nope. I'm on Scaleway.

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                      • fbartelsF Offline
                        fbartelsF Offline
                        fbartels
                        App Dev
                        wrote on last edited by
                        #11

                        Hi,

                        to add to this I am also experiencing these notifications. When going to the mail tab afterwards all check report back successfully. Not sending via mail relay, hosted on Netcup, v3.5.2. Error in box.log is the same as above.

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                        • M Offline
                          M Offline
                          msbt
                          App Dev
                          wrote on last edited by
                          #12

                          After the update to 3.5.4 the notifications are back every few minutes. I have a few domains which are only used for forwarders (like example-domain.com to exampledomain.com), do I even have to set up email for those now?

                          I'm using an external smtp server now to get rid of those messages, but it would be nice to have a "No-op" option for emails as well, that just ignores the settings and does not check if outbound is working because the domain is not using email at all.

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                          • girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #13

                            Currently, Cloudron assumes you want to host apps on domains and thus will want to send mail. Probably not the best assumption but that's how we initially wrote it.

                            The code assumes that you will send emails from the domains you added. Basically, it automatically opts you in. I like the idea of having a flag to say "Allow Cloudron to send emails from this domain". Disabling this will basically stop those checks. I prefer this over disabling the check itself.

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                            • girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #14

                              I have opened https://git.cloudron.io/cloudron/box/issues/622

                              ? 1 Reply Last reply
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                              • girishG girish

                                I have opened https://git.cloudron.io/cloudron/box/issues/622

                                ? Offline
                                ? Offline
                                A Former User
                                wrote on last edited by
                                #15

                                @girish Is this still open? I got this messages every day, even I do not use mail function.

                                girishG 1 Reply Last reply
                                0
                                • ? A Former User

                                  @girish Is this still open? I got this messages every day, even I do not use mail function.

                                  girishG Offline
                                  girishG Offline
                                  girish
                                  Staff
                                  wrote on last edited by
                                  #16

                                  @kubernetux Email needs to be configured for sending out email by apps. Do you not care if your apps are able to send emails (like password reset, reminders etc). If you don't, go to Email -> Select domain -> Outbound -> Select disabled. The notification will then go away.

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