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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Feature Requests
  3. Password Reset should be an option for logged-in users too

Password Reset should be an option for logged-in users too

Scheduled Pinned Locked Moved Solved Feature Requests
24 Posts 7 Posters 3.3k Views 7 Watching
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    • mehdiM Offline
      mehdiM Offline
      mehdi
      App Dev
      wrote on last edited by
      #7

      I don't know of any service that does this.

      When I am on the other side of this problem, as a user, what I usually do is just open a Icognito browser window and do the reset there.

      jdaviescoatesJ 1 Reply Last reply
      1
      • mehdiM mehdi

        I don't know of any service that does this.

        When I am on the other side of this problem, as a user, what I usually do is just open a Icognito browser window and do the reset there.

        jdaviescoatesJ Offline
        jdaviescoatesJ Offline
        jdaviescoates
        wrote on last edited by jdaviescoates
        #8

        @mehdi I think it's fairly standard to be able to edit one's password. Normally via something called Profile / Account / Settings or similar

        e.g. WordPress

        https://wordpress.org/support/article/resetting-your-password/

        Same thing on cloudron.io 😏

        Screenshot_20210828-212521.png

        I use Cloudron with Gandi & Hetzner

        1 Reply Last reply
        1
        • marcusquinnM marcusquinn

          Often a user will forget or get confused over passwords.

          My current instructions are that they need to go to my.example.com, logout and then do a password reset.

          Be better if there was a link to trigger the reset email link from already still being logged in too.

          murgeroM Offline
          murgeroM Offline
          murgero
          App Dev
          wrote on last edited by
          #9

          @marcusquinn Oh! As an admin - why not send them a password reset link? You can do this in 2 clicks under users.

          --
          https://urgero.org
          ~ Professional Nerd. Freelance Programmer. ~

          robiR 1 Reply Last reply
          0
          • murgeroM murgero

            @marcusquinn Oh! As an admin - why not send them a password reset link? You can do this in 2 clicks under users.

            robiR Offline
            robiR Offline
            robi
            wrote on last edited by
            #10

            @murgero that requires admin intervention, they should be able to do that in a self-service fashion.

            Conscious tech

            nebulonN 1 Reply Last reply
            1
            • robiR robi

              @murgero that requires admin intervention, they should be able to do that in a self-service fashion.

              nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #11

              I am not sure what this really is about, but a user can edit his/her password through the Cloudron dashboard, but of course like with other services at least I am aware of, you have to provide the old password when setting a new one through a login session.

              Password resets are instead verified by the email with the reset link.

              I also don't think it is correct to allow password change without some kind of additional verification means otherwise if a valid access token leaks for a user, anyone with that token can change the password.

              jdaviescoatesJ 1 Reply Last reply
              3
              • nebulonN nebulon

                I am not sure what this really is about, but a user can edit his/her password through the Cloudron dashboard, but of course like with other services at least I am aware of, you have to provide the old password when setting a new one through a login session.

                Password resets are instead verified by the email with the reset link.

                I also don't think it is correct to allow password change without some kind of additional verification means otherwise if a valid access token leaks for a user, anyone with that token can change the password.

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by jdaviescoates
                #12

                @nebulon I think the request is basically about adding an "email me a password reset link" button to the existing page where users can change their password (if they know their PW), right @marcusquinn ?

                I use Cloudron with Gandi & Hetzner

                marcusquinnM 1 Reply Last reply
                1
                • jdaviescoatesJ jdaviescoates

                  @nebulon I think the request is basically about adding an "email me a password reset link" button to the existing page where users can change their password (if they know their PW), right @marcusquinn ?

                  marcusquinnM Offline
                  marcusquinnM Offline
                  marcusquinn
                  wrote on last edited by marcusquinn
                  #13

                  @jdaviescoates Exactly that. There's no issue with security because it's no different to getting the link when logged out.

                  It is a usability issue, in that you have to first logout to trigger the email reset link.

                  It would also be good if it is always available on a memorable link too, like: https://my.example.com/password-reset as it's easy to then type out, in response to this question that seems to come up a couple of times a month among 60 users.

                  Web Design https://www.evergreen.je
                  Development https://brandlight.org
                  Life https://marcusquinn.com

                  nebulonN 1 Reply Last reply
                  1
                  • marcusquinnM marcusquinn

                    @jdaviescoates Exactly that. There's no issue with security because it's no different to getting the link when logged out.

                    It is a usability issue, in that you have to first logout to trigger the email reset link.

                    It would also be good if it is always available on a memorable link too, like: https://my.example.com/password-reset as it's easy to then type out, in response to this question that seems to come up a couple of times a month among 60 users.

                    nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by
                    #14

                    @marcusquinn I see github and the likes also show a password reset link in the profile. We can do this as well, as it essentially just prefills the regular password reset form with the email address.

                    There are two blocking issues, we need to fix first though:

                    1. Currently in a login session you could just change the email address right there and then trigger the password reset (this is already a bit of an issue so we will fix this anyways to require the password on email change)
                    2. Fix the password reset page to allow prefilling and directly jump into that form unlike now from the login page.
                    marcusquinnM 1 Reply Last reply
                    2
                    • nebulonN nebulon

                      @marcusquinn I see github and the likes also show a password reset link in the profile. We can do this as well, as it essentially just prefills the regular password reset form with the email address.

                      There are two blocking issues, we need to fix first though:

                      1. Currently in a login session you could just change the email address right there and then trigger the password reset (this is already a bit of an issue so we will fix this anyways to require the password on email change)
                      2. Fix the password reset page to allow prefilling and directly jump into that form unlike now from the login page.
                      marcusquinnM Offline
                      marcusquinnM Offline
                      marcusquinn
                      wrote on last edited by
                      #15

                      @nebulon Sounds good - be happy with that!

                      Web Design https://www.evergreen.je
                      Development https://brandlight.org
                      Life https://marcusquinn.com

                      nebulonN 1 Reply Last reply
                      0
                      • marcusquinnM marcusquinn

                        @nebulon Sounds good - be happy with that!

                        nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #16

                        @marcusquinn this has been implemented now and will be part of the next release.

                        marcusquinnM 2 Replies Last reply
                        2
                        • nebulonN nebulon

                          @marcusquinn this has been implemented now and will be part of the next release.

                          marcusquinnM Offline
                          marcusquinnM Offline
                          marcusquinn
                          wrote on last edited by
                          #17

                          @nebulon Magic - thank you kindly!

                          Often I end up doing support over the phone or SMS without web access, so hoping this will make it easier to verbalise instructions without needing to copy/paste links.

                          Web Design https://www.evergreen.je
                          Development https://brandlight.org
                          Life https://marcusquinn.com

                          1 Reply Last reply
                          2
                          • nebulonN nebulon

                            @marcusquinn this has been implemented now and will be part of the next release.

                            marcusquinnM Offline
                            marcusquinnM Offline
                            marcusquinn
                            wrote on last edited by
                            #18

                            @nebulon Can I get an ETA on this, and what the URL will be please? (ideally something memorable, like my.example.com/password-reset)

                            Web Design https://www.evergreen.je
                            Development https://brandlight.org
                            Life https://marcusquinn.com

                            nebulonN 1 Reply Last reply
                            0
                            • marcusquinnM marcusquinn

                              @nebulon Can I get an ETA on this, and what the URL will be please? (ideally something memorable, like my.example.com/password-reset)

                              nebulonN Offline
                              nebulonN Offline
                              nebulon
                              Staff
                              wrote on last edited by
                              #19

                              @marcusquinn So what has been implemented is a way to reset the password on behalf of the user as an admin. If I understand you correctly, then you also want a direct link for the user to reset the password on his/her own?

                              This does already exist though: https://my.example.com/login.html?passwordReset
                              Would that work for you?

                              jdaviescoatesJ marcusquinnM 2 Replies Last reply
                              2
                              • nebulonN nebulon

                                @marcusquinn So what has been implemented is a way to reset the password on behalf of the user as an admin. If I understand you correctly, then you also want a direct link for the user to reset the password on his/her own?

                                This does already exist though: https://my.example.com/login.html?passwordReset
                                Would that work for you?

                                jdaviescoatesJ Offline
                                jdaviescoatesJ Offline
                                jdaviescoates
                                wrote on last edited by
                                #20

                                @nebulon said in Password Reset should be an option for logged-in users too:

                                @marcusquinn So what has been implemented is a way to reset the password on behalf of the user as an admin. If I understand you correctly, then you also want a direct link for the user to reset the password on his/her own?

                                That was my understanding of what @marcusquinn wanted too - for already existing logged in users to be able to reset their own passwords...

                                This does already exist though: https://my.example.com/login.html?passwordReset
                                Would that work for you?

                                Heh, I think that is exactly what @marcusquinn was after!

                                That should be added to the docs somewhere!

                                I use Cloudron with Gandi & Hetzner

                                1 Reply Last reply
                                0
                                • nebulonN nebulon

                                  @marcusquinn So what has been implemented is a way to reset the password on behalf of the user as an admin. If I understand you correctly, then you also want a direct link for the user to reset the password on his/her own?

                                  This does already exist though: https://my.example.com/login.html?passwordReset
                                  Would that work for you?

                                  marcusquinnM Offline
                                  marcusquinnM Offline
                                  marcusquinn
                                  wrote on last edited by
                                  #21

                                  @nebulon Kinda not so memorable. I can't be the only Sys Admin that gets requests day and night that you have to answer by phone and memory? Can we have a URL rewrite for /password-reset?

                                  Web Design https://www.evergreen.je
                                  Development https://brandlight.org
                                  Life https://marcusquinn.com

                                  robiR 1 Reply Last reply
                                  1
                                  • marcusquinnM marcusquinn

                                    @nebulon Kinda not so memorable. I can't be the only Sys Admin that gets requests day and night that you have to answer by phone and memory? Can we have a URL rewrite for /password-reset?

                                    robiR Offline
                                    robiR Offline
                                    robi
                                    wrote on last edited by
                                    #22

                                    @marcusquinn said in Password Reset should be an option for logged-in users too:

                                    @nebulon Kinda not so memorable. I can't be the only Sys Admin that gets requests day and night that you have to answer by phone and memory? Can we have a URL rewrite for /password-reset?

                                    why not create a short URL that you'll remember?

                                    Conscious tech

                                    marcusquinnM 1 Reply Last reply
                                    2
                                    • robiR robi

                                      @marcusquinn said in Password Reset should be an option for logged-in users too:

                                      @nebulon Kinda not so memorable. I can't be the only Sys Admin that gets requests day and night that you have to answer by phone and memory? Can we have a URL rewrite for /password-reset?

                                      why not create a short URL that you'll remember?

                                      marcusquinnM Offline
                                      marcusquinnM Offline
                                      marcusquinn
                                      wrote on last edited by
                                      #23

                                      @robi Why not have as I've suggested? 🤷 This suggestion has a duplicate time cost and no benefit to any other CLoudron users.

                                      It's considered feedback and a simple recommendation from trying to manage 50+ users of various computer literacy. The suggestion is good, and will help anyone else managing many variable Cloudron Users. No need for the debate time is starting to exceed the implementation time.

                                      Web Design https://www.evergreen.je
                                      Development https://brandlight.org
                                      Life https://marcusquinn.com

                                      robiR 1 Reply Last reply
                                      1
                                      • marcusquinnM marcusquinn

                                        @robi Why not have as I've suggested? 🤷 This suggestion has a duplicate time cost and no benefit to any other CLoudron users.

                                        It's considered feedback and a simple recommendation from trying to manage 50+ users of various computer literacy. The suggestion is good, and will help anyone else managing many variable Cloudron Users. No need for the debate time is starting to exceed the implementation time.

                                        robiR Offline
                                        robiR Offline
                                        robi
                                        wrote on last edited by
                                        #24

                                        @marcusquinn because it already exists 🙂

                                        Conscious tech

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