Help please failing setup of cloudron

[Spojler]

I got the same problem... After install fresh ubuntu 20.04 or 18.04 I run install script but stopped at the same moment. Suddenly I cannot connect to internet, after short test it's looks like my server stopped resolving domain names resolv.conf file is directing to server itself (nameserver 127.0.0.1)
My network adapter in configured to DHCP client, all installation of Ubuntu I use as default as posible.

[girish]

@Spojler It's correct that it points to 127.0.0.1. We have a local DNS server named unbound running there. Can you check if unbound is running systemctl status unbound ? If it is running, what does host www.cloudron.io 127.0.0.1 say ?

[Spojler]

@girish
service work, have status running but after completed second command I got.

Connection timed out; no server could be reach.

My server is on my local network behind router, fresh ubuntu install work fine witch apt and etc. I even got other ubuntu working at the same network.

[girish]

@Spojler What does systemctl status unbound say ? Can you also check the logs in journalctl -u unbound -a ?

[Spojler]

@girish
systemctl status unbound

● unbound.service - Unbound DNS server
     Loaded: loaded (/lib/systemd/system/unbound.service; enabled; vendor preset: enabled)
     Active: active (running) since Mon 2022-03-21 19:17:06 UTC; 4min 15s ago
       Docs: man:unbound(8)
   Main PID: 4609 (unbound)
      Tasks: 1 (limit: 9436)
     Memory: 8.5M
     CGroup: /system.slice/unbound.service
             └─4609 /usr/sbin/unbound -d

Mar 21 19:16:15 ubuntu systemd[1]: Starting Unbound DNS server...
Mar 21 19:16:15 ubuntu package-helper[4595]: /var/lib/unbound/root.key does not exist, copying from /usr/share/>
Mar 21 19:17:05 ubuntu package-helper[4599]: /var/lib/unbound/root.key has content
Mar 21 19:17:05 ubuntu package-helper[4599]: fail: the anchor is NOT ok and could not be fixed
Mar 21 19:17:05 ubuntu unbound[4609]: [4609:0] notice: init module 0: subnet
Mar 21 19:17:05 ubuntu unbound[4609]: [4609:0] notice: init module 1: validator
Mar 21 19:17:05 ubuntu unbound[4609]: [4609:0] notice: init module 2: iterator
Mar 21 19:17:06 ubuntu unbound[4609]: [4609:0] info: start of service (unbound 1.9.4).
Mar 21 19:17:06 ubuntu systemd[1]: Started Unbound DNS server.

journalctl -u unbound -a

-- Logs begin at Mon 2022-03-21 19:13:02 UTC, end at Mon 2022-03-21 19:20:58 UTC. --
Mar 21 19:16:15 ubuntu systemd[1]: Starting Unbound DNS server...
Mar 21 19:16:15 ubuntu package-helper[4595]: /var/lib/unbound/root.key does not exist, copying from /usr/share/>
Mar 21 19:17:05 ubuntu package-helper[4599]: /var/lib/unbound/root.key has content
Mar 21 19:17:05 ubuntu package-helper[4599]: fail: the anchor is NOT ok and could not be fixed
Mar 21 19:17:05 ubuntu unbound[4609]: [4609:0] notice: init module 0: subnet
Mar 21 19:17:05 ubuntu unbound[4609]: [4609:0] notice: init module 1: validator
Mar 21 19:17:05 ubuntu unbound[4609]: [4609:0] notice: init module 2: iterator
Mar 21 19:17:06 ubuntu unbound[4609]: [4609:0] info: start of service (unbound 1.9.4).
Mar 21 19:17:06 ubuntu systemd[1]: Started Unbound DNS server.

[girish]

@Spojler said in Help please failing setup of cloudron:

fail: the anchor is NOT ok and could not be fixed

I wonder why that is. Can you please try:

unbound-anchor -a /var/lib/unbound/root.key
systemctl restart unbound
host www.cloudron.io 127.0.0.1

Just search for that error led me to https://github.com/MichaIng/DietPi/issues/4218 and https://old.reddit.com/r/pihole/comments/m6st3w/unbound_the_anchor_is_not_ok_and_could_not_be/ . Do you happen to be having a router that blocks DNS queries or have some PI hole or equivalent as your outbound DNS ?

[Spojler]

@girish
These commands nothing change.
I don't have pihole or something like that... I got typical router TP-LINK C1700.

[Spojler]

@girish
I don't have static public IP address, I workaround that with DDNS and Cloudflare.
I have NAS with homecloud funcionality and that work fine when I connecting remotly.

[girish]

@Spojler you don't need a static IP to use Cloudron. It's not clear to me what's happening. For some reason the DNS queries are not working in the VM.

I think what you can do is to maybe check if this is some network issue or ubuntu/unbound or cloudron issue. I would then try something like this:

• systemd stop unbound - disables unbound server
• systemctl enable systemd-resolved - this is the default DNS server of ubuntu.

Do DNS queries work after this? host www.cloudron.io essentially should work now. You might also want to check if /etc/resolve.conf got patched up to 127.0.0.53 (from what I recall from memory).

[Rawlin]

@nebulon I ran following on the server and it seemed to have worked as it didn't error out, it returned a clean prompt.

curl -sL http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~bionic_amd64.deb -o /tmp/nginx.deb

I believe I'm not seeing DNS issues outside this if it is one. I can browse the web or resolve other computers or sites on the VM.

I ran the following to confirm DNS look up to cloudron.

rawlin@ubuntu:~$ host www.cloudron.io 127.0.0.1
Using domain server:
Name: 127.0.0.1
Address: 127.0.0.1#53
Aliases: 

www.cloudron.io has address 3.209.21.239
www.cloudron.io has IPv6 address 2600:1f18:80f:e00:fa5d:db49:3bf:3f22
rawlin@ubuntu:~$ 

I'm connected behind a single Netgear router using a wired connection.

Thanks

[girish]

@Rawlin I pushed a workaround for this. Can you please get the latest setup file and try?

Like:

rm -f cloudron-setup # remove the existing setup file
wget https://cloudron.io/cloudron-setup
./cloudron-setup --redo

Let me know if that helps

[Rawlin]

@girish I just tried the updated script and got a different error. Here's the log after running it.

Running cloudron-setup with args : --
Hit:1 http://us.archive.ubuntu.com/ubuntu focal InRelease
Get:2 http://us.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB]
Get:3 http://security.ubuntu.com/ubuntu focal-security InRelease [114 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu focal-backports InRelease [108 kB]
Fetched 336 kB in 1s (665 kB/s)
Reading package lists...
Reading package lists...
Building dependency tree...
Reading state information...
python3 is already the newest version (3.8.2-0ubuntu2).
curl is already the newest version (7.68.0-1ubuntu2.7).
software-properties-common is already the newest version (0.99.9.8).
ubuntu-standard is already the newest version (1.450.2).
The following packages were automatically installed and are no longer required:
  chromium-codecs-ffmpeg-extra gstreamer1.0-vaapi
  libgstreamer-plugins-bad1.0-0 libva-wayland2
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 3 not upgraded.

readonly SOURCE_DIR="$(cd "$(dirname "${BASH_SOURCE[0]}")" && pwd)"

readonly arg_infraversionpath="${SOURCE_DIR}/../src"

function die {
    echo $1
    exit 1
}

export DEBIAN_FRONTEND=noninteractive

readonly ubuntu_codename=$(lsb_release -cs)
readonly ubuntu_version=$(lsb_release -rs)

# hold grub since updating it breaks on some VPS providers. also, dist-upgrade will trigger it
apt-mark hold grub* >/dev/null
apt-get -o Dpkg::Options::="--force-confdef" update -y
Hit:1 http://us.archive.ubuntu.com/ubuntu focal InRelease
Get:2 http://security.ubuntu.com/ubuntu focal-security InRelease [114 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu focal-updates InRelease [114 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu focal-backports InRelease [108 kB]
Fetched 336 kB in 0s (739 kB/s)
Reading package lists...
apt-get -o Dpkg::Options::="--force-confdef" upgrade -y
Reading package lists...
Building dependency tree...
Reading state information...
Calculating upgrade...
The following packages were automatically installed and are no longer required:
  chromium-codecs-ffmpeg-extra gstreamer1.0-vaapi
  libgstreamer-plugins-bad1.0-0 libva-wayland2
Use 'sudo apt autoremove' to remove them.
The following packages have been kept back:
  fwupd libjavascriptcoregtk-4.0-18 libwebkit2gtk-4.0-37
0 upgraded, 0 newly installed, 0 to remove and 3 not upgraded.
apt-mark unhold grub* >/dev/null

echo "==> Installing required packages"
==> Installing required packages

debconf-set-selections <<< 'mysql-server mysql-server/root_password password password'
debconf-set-selections <<< 'mysql-server mysql-server/root_password_again password password'

# this enables automatic security upgrades (https://help.ubuntu.com/community/AutomaticSecurityUpdates)
# resolvconf is needed for unbound to work property after disabling systemd-resolved in 18.04

gpg_package=$([[ "${ubuntu_version}" == "16.04" ]] && echo "gnupg" || echo "gpg")
mysql_package=$([[ "${ubuntu_version}" == "20.04" ]] && echo "mysql-server-8.0" || echo "mysql-server-5.7")
ntpd_package=$([[ "${ubuntu_version}" == "20.04" ]] && echo "systemd-timesyncd" || echo "")
apt-get -y install --no-install-recommends \
    acl \
    apparmor \
    build-essential \
    cifs-utils \
    cron \
    curl \
    debconf-utils \
    dmsetup \
    $gpg_package \
    ipset \
    iptables \
    libpython2.7 \
    linux-generic \
    logrotate \
    $mysql_package \
    nfs-common \
    $ntpd_package \
    openssh-server \
    pwgen \
    resolvconf \
    sshfs \
    swaks \
    tzdata \
    unattended-upgrades \
    unbound \
    unzip \
    xfsprogs
Reading package lists...
Building dependency tree...
Reading state information...
acl is already the newest version (2.2.53-6).
cron is already the newest version (3.0pl1-136ubuntu1).
dmsetup is already the newest version (2:1.02.167-1ubuntu1).
iptables is already the newest version (1.8.4-3ubuntu2).
logrotate is already the newest version (3.14.0-4ubuntu3).
unzip is already the newest version (6.0-25ubuntu1).
xfsprogs is already the newest version (5.3.0-1ubuntu2).
debconf-utils is already the newest version (1.5.73).
pwgen is already the newest version (2.08-2).
resolvconf is already the newest version (1.82).
sshfs is already the newest version (3.6.0+repack+really2.10-0ubuntu1).
swaks is already the newest version (20190914.0-1).
apparmor is already the newest version (2.13.3-7ubuntu5.1).
build-essential is already the newest version (12.8ubuntu1.1).
cifs-utils is already the newest version (2:6.9-1ubuntu0.1).
curl is already the newest version (7.68.0-1ubuntu2.7).
gpg is already the newest version (2.2.19-3ubuntu2.1).
ipset is already the newest version (7.5-1ubuntu0.20.04.1).
linux-generic is already the newest version (5.4.0.105.109).
mysql-server-8.0 is already the newest version (8.0.28-0ubuntu0.20.04.3).
nfs-common is already the newest version (1:1.3.4-2.5ubuntu3.4).
openssh-server is already the newest version (1:8.2p1-4ubuntu0.4).
systemd-timesyncd is already the newest version (245.4-4ubuntu3.15).
tzdata is already the newest version (2022a-0ubuntu0.20.04).
unattended-upgrades is already the newest version (2.3ubuntu0.1).
libpython2.7 is already the newest version (2.7.18-1~20.04.1).
unbound is already the newest version (1.9.4-2ubuntu1.2).
The following packages were automatically installed and are no longer required:
  chromium-codecs-ffmpeg-extra gstreamer1.0-vaapi
  libgstreamer-plugins-bad1.0-0 libva-wayland2
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 3 not upgraded.

echo "==> installing nginx for xenial for TLSv3 support"
==> installing nginx for xenial for TLSv3 support
curl -sL http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
# apt install with install deps (as opposed to dpkg -i)
apt install -y /tmp/nginx.deb

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

Reading package lists...
Building dependency tree...
Reading state information...
The following packages were automatically installed and are no longer required:
  chromium-codecs-ffmpeg-extra gstreamer1.0-vaapi
  libgstreamer-plugins-bad1.0-0 libva-wayland2
Use 'sudo apt autoremove' to remove them.
The following NEW packages will be installed:
  nginx
0 upgraded, 1 newly installed, 0 to remove and 3 not upgraded.
Need to get 0 B/853 kB of archives.
After this operation, 3,056 kB of additional disk space will be used.
Get:1 /tmp/nginx.deb nginx amd64 1.18.0-2~focal [853 kB]
Selecting previously unselected package nginx.
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(Reading database ... 219217 files and directories currently installed.)
Preparing to unpack /tmp/nginx.deb ...
----------------------------------------------------------------------

Thanks for using nginx!

Please find the official documentation for nginx here:
* http://nginx.org/en/docs/

Please subscribe to nginx-announce mailing list to get
the most important news about nginx:
* http://nginx.org/en/support.html

Commercial subscriptions for nginx are available on:
* http://nginx.com/products/

----------------------------------------------------------------------
Unpacking nginx (1.18.0-2~focal) ...
Setting up nginx (1.18.0-2~focal) ...
Created symlink /etc/systemd/system/multi-user.target.wants/nginx.service → /lib/systemd/system/nginx.service.
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for systemd (245.4-4ubuntu3.15) ...
rm /tmp/nginx.deb

# on some providers like scaleway the sudo file is changed and we want to keep the old one
apt-get -o Dpkg::Options::="--force-confold" install -y --no-install-recommends sudo
Reading package lists...
Building dependency tree...
Reading state information...
sudo is already the newest version (1.8.31-1ubuntu1.2).
sudo set to manually installed.
The following packages were automatically installed and are no longer required:
  chromium-codecs-ffmpeg-extra gstreamer1.0-vaapi
  libgstreamer-plugins-bad1.0-0 libva-wayland2
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 3 not upgraded.

# this ensures that unattended upgades are enabled, if it was disabled during ubuntu install time (see #346)
# debconf-set-selection of unattended-upgrades/enable_auto_updates + dpkg-reconfigure does not work
cp /usr/share/unattended-upgrades/20auto-upgrades /etc/apt/apt.conf.d/20auto-upgrades

echo "==> Installing node.js"
==> Installing node.js
readonly node_version=16.13.1
mkdir -p /usr/local/node-${node_version}
curl -sL https://nodejs.org/dist/v${node_version}/node-v${node_version}-linux-x64.tar.gz | tar zxf - --strip-components=1 -C /usr/local/node-${node_version}
ln -sf /usr/local/node-${node_version}/bin/node /usr/bin/node
ln -sf /usr/local/node-${node_version}/bin/npm /usr/bin/npm
apt-get install -y --no-install-recommends python   # Install python which is required for npm rebuild
Reading package lists...
Building dependency tree...
Reading state information...
The following packages were automatically installed and are no longer required:
  chromium-codecs-ffmpeg-extra gstreamer1.0-vaapi
  libgstreamer-plugins-bad1.0-0 libva-wayland2
Use 'sudo apt autoremove' to remove them.
The following additional packages will be installed:
  libpython2-stdlib python2 python2-minimal python2.7 python2.7-minimal
Suggested packages:
  python2-doc python-tk python2.7-doc binfmt-support
The following NEW packages will be installed:
  libpython2-stdlib python-is-python2 python2 python2-minimal python2.7
  python2.7-minimal
0 upgraded, 6 newly installed, 0 to remove and 3 not upgraded.
Need to get 1,597 kB of archives.
After this operation, 4,538 kB of additional disk space will be used.
Get:1 http://us.archive.ubuntu.com/ubuntu focal-updates/universe amd64 python2.7-minimal amd64 2.7.18-1~20.04.1 [1,285 kB]
Get:2 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 python2-minimal amd64 2.7.17-2ubuntu4 [27.5 kB]
Get:3 http://us.archive.ubuntu.com/ubuntu focal-updates/universe amd64 python2.7 amd64 2.7.18-1~20.04.1 [248 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 libpython2-stdlib amd64 2.7.17-2ubuntu4 [7,072 B]
Get:5 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 python2 amd64 2.7.17-2ubuntu4 [26.5 kB]
Get:6 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 python-is-python2 all 2.7.17-4 [2,496 B]
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Setting up python2 (2.7.17-2ubuntu4) ...
Setting up python-is-python2 (2.7.17-4) ...
Processing triggers for mime-support (3.64ubuntu1) ...
Processing triggers for gnome-menus (3.36.0-1ubuntu1) ...
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for desktop-file-utils (0.24-1ubuntu3) ...
[[ "$(python --version 2>&1)" == "Python 2.7."* ]] || die "Expecting python version to be 2.7.x"

# https://docs.docker.com/engine/installation/linux/ubuntulinux/
echo "==> Installing Docker"
==> Installing Docker

# create systemd drop-in file. if you channge options here, be sure to fixup installer.sh as well
mkdir -p /etc/systemd/system/docker.service.d
echo -e "[Service]\nExecStart=\nExecStart=/usr/bin/dockerd -H fd:// --log-driver=journald --exec-opt native.cgroupdriver=cgroupfs --storage-driver=overlay2 --experimental --ip6tables" > /etc/systemd/system/docker.service.d/cloudron.conf

# there are 3 packages for docker - containerd, CLI and the daemon
readonly docker_version=20.10.12
curl -sL "https://download.docker.com/linux/ubuntu/dists/${ubuntu_codename}/pool/stable/amd64/containerd.io_1.4.9-1_amd64.deb" -o /tmp/containerd.deb
curl -sL "https://download.docker.com/linux/ubuntu/dists/${ubuntu_codename}/pool/stable/amd64/docker-ce-cli_${docker_version}~3-0~ubuntu-${ubuntu_codename}_amd64.deb" -o /tmp/docker-ce-cli.deb
curl -sL "https://download.docker.com/linux/ubuntu/dists/${ubuntu_codename}/pool/stable/amd64/docker-ce_${docker_version}~3-0~ubuntu-${ubuntu_codename}_amd64.deb" -o /tmp/docker.deb
# apt install with install deps (as opposed to dpkg -i)
apt install -y /tmp/containerd.deb  /tmp/docker-ce-cli.deb /tmp/docker.deb

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

Reading package lists...
Building dependency tree...
Reading state information...
The following packages were automatically installed and are no longer required:
  chromium-codecs-ffmpeg-extra gstreamer1.0-vaapi
  libgstreamer-plugins-bad1.0-0 libva-wayland2
Use 'sudo apt autoremove' to remove them.
The following additional packages will be installed:
  git git-man liberror-perl pigz
Suggested packages:
  aufs-tools cgroupfs-mount | cgroup-lite git-daemon-run | git-daemon-sysvinit
  git-doc git-el git-email git-gui gitk gitweb git-cvs git-mediawiki git-svn
Recommended packages:
  docker-ce-rootless-extras docker-scan-plugin
The following NEW packages will be installed:
  containerd.io docker-ce docker-ce-cli git git-man liberror-perl pigz
0 upgraded, 7 newly installed, 0 to remove and 3 not upgraded.
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Get:1 http://us.archive.ubuntu.com/ubuntu focal/universe amd64 pigz amd64 2.4-1 [57.4 kB]
Get:2 /tmp/containerd.deb containerd.io amd64 1.4.9-1 [24.7 MB]
Get:3 http://us.archive.ubuntu.com/ubuntu focal/main amd64 liberror-perl all 0.17029-1 [26.5 kB]
Get:4 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 git-man all 1:2.25.1-1ubuntu3.2 [884 kB]
Get:5 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 git amd64 1:2.25.1-1ubuntu3.2 [4,554 kB]
Get:6 /tmp/docker-ce-cli.deb docker-ce-cli amd64 5:20.10.12~3-0~ubuntu-focal [40.7 MB]
Get:7 /tmp/docker.deb docker-ce amd64 5:20.10.12~3-0~ubuntu-focal [21.2 MB]
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Unpacking liberror-perl (0.17029-1) ...
Selecting previously unselected package git-man.
Preparing to unpack .../5-git-man_1%3a2.25.1-1ubuntu3.2_all.deb ...
Unpacking git-man (1:2.25.1-1ubuntu3.2) ...
Selecting previously unselected package git.
Preparing to unpack .../6-git_1%3a2.25.1-1ubuntu3.2_amd64.deb ...
Unpacking git (1:2.25.1-1ubuntu3.2) ...
Setting up liberror-perl (0.17029-1) ...
Setting up containerd.io (1.4.9-1) ...
Created symlink /etc/systemd/system/multi-user.target.wants/containerd.service → /lib/systemd/system/containerd.service.
Setting up docker-ce-cli (5:20.10.12~3-0~ubuntu-focal) ...
Setting up pigz (2.4-1) ...
Setting up git-man (1:2.25.1-1ubuntu3.2) ...
Setting up docker-ce (5:20.10.12~3-0~ubuntu-focal) ...
Created symlink /etc/systemd/system/multi-user.target.wants/docker.service → /lib/systemd/system/docker.service.
Created symlink /etc/systemd/system/sockets.target.wants/docker.socket → /lib/systemd/system/docker.socket.
Job for docker.service failed because the control process exited with error code.
See "systemctl status docker.service" and "journalctl -xe" for details.
invoke-rc.d: initscript docker, action "start" failed.
● docker.service - Docker Application Container Engine
     Loaded: loaded (]8;;file://ubuntu/lib/systemd/system/docker.service/lib/systemd/system/docker.service]8;;; enabled; vendor preset: enabled)
    Drop-In: /etc/systemd/system/docker.service.d
             └─]8;;file://ubuntu/etc/systemd/system/docker.service.d/cloudron.confcloudron.conf]8;;
     Active: activating (auto-restart) (Result: exit-code) since Fri 2022-03-25 12:48:30 CDT; 6ms ago
TriggeredBy: ● docker.socket
       Docs: ]8;;https://docs.docker.comhttps://docs.docker.com]8;;
    Process: 42189 ExecStart=/usr/bin/dockerd -H fd:// --log-driver=journald --exec-opt native.cgroupdriver=cgroupfs --storage-driver=overlay2 --experimental --ip6tables (code=exited, status=1/FAILURE)
   Main PID: 42189 (code=exited, status=1/FAILURE)
dpkg: error processing package docker-ce (--configure):
 installed docker-ce package post-installation script subprocess returned error exit status 1
Setting up git (1:2.25.1-1ubuntu3.2) ...
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for systemd (245.4-4ubuntu3.15) ...
Errors were encountered while processing:
 docker-ce
E: Sub-process /usr/bin/dpkg returned an error code (1)

[girish]

@Rawlin It seems now docker is not installed (not a DNS issue anymore). What is the output of systemctl status docker.service and journalctl -xe ?

[Rawlin]

@girish

● docker.service - Docker Application Container Engine
     Loaded: loaded (/lib/systemd/system/docker.service; enabled; vendor preset>
    Drop-In: /etc/systemd/system/docker.service.d
             └─cloudron.conf
     Active: active (running) since Fri 2022-03-25 12:48:33 CDT; 7min ago
TriggeredBy: ● docker.socket
       Docs: https://docs.docker.com
   Main PID: 43049 (dockerd)
      Tasks: 13
     Memory: 27.7M
     CGroup: /system.slice/docker.service
             └─43049 /usr/bin/dockerd -H fd:// --log-driver=journald --exec-opt>

Mar 25 12:48:33 ubuntu dockerd[43049]: time="2022-03-25T12:48:33.443610168-05:0>
Mar 25 12:48:33 ubuntu dockerd[43049]: time="2022-03-25T12:48:33.443653667-05:0>
Mar 25 12:48:33 ubuntu dockerd[43049]: time="2022-03-25T12:48:33.443659767-05:0>
Mar 25 12:48:33 ubuntu dockerd[43049]: time="2022-03-25T12:48:33.443849664-05:0>
Mar 25 12:48:33 ubuntu dockerd[43049]: time="2022-03-25T12:48:33.604200242-05:0>
Mar 25 12:48:33 ubuntu dockerd[43049]: time="2022-03-25T12:48:33.688098022-05:0>
Mar 25 12:48:33 ubuntu dockerd[43049]: time="2022-03-25T12:48:33.717088766-05:0>
Mar 25 12:48:33 ubuntu dockerd[43049]: time="2022-03-25T12:48:33.717299162-05:0>
Mar 25 12:48:33 ubuntu systemd[1]: Started Docker Application Container Engine.
Mar 25 12:48:33 ubuntu dockerd[43049]: time="2022-03-25T12:48:33.775200652-05:0>
lines 1-23/23 (END)

-- Support: http://www.ubuntu.com/support
-- 
-- The unit UNIT has successfully entered the 'dead' state.
Mar 25 12:56:14 ubuntu tracker-store[45367]: OK
Mar 25 12:56:14 ubuntu systemd[1280]: tracker-store.service: Succeeded.
-- Subject: Unit succeeded
-- Defined-By: systemd
-- Support: http://www.ubuntu.com/support
-- 
-- The unit UNIT has successfully entered the 'dead' state.
Mar 25 12:56:23 ubuntu sudo[46581]:   rawlin : TTY=pts/0 ; PWD=/home/rawlin ; U>
Mar 25 12:56:23 ubuntu sudo[46581]: pam_unix(sudo:session): session opened for >
Mar 25 12:56:56 ubuntu rtkit-daemon[833]: Supervising 5 threads of 3 processes >
Mar 25 12:56:56 ubuntu rtkit-daemon[833]: Supervising 5 threads of 3 processes >
Mar 25 12:57:31 ubuntu sudo[46581]: pam_unix(sudo:session): session closed for >
Mar 25 12:57:51 ubuntu sudo[46631]:   rawlin : TTY=pts/0 ; PWD=/home/rawlin ; U>
Mar 25 12:57:51 ubuntu sudo[46631]: pam_unix(sudo:session): session opened for >
Mar 25 12:58:12 ubuntu sudo[46631]: pam_unix(sudo:session): session closed for >
Mar 25 12:58:15 ubuntu sudo[46638]:   rawlin : TTY=pts/0 ; PWD=/home/rawlin ; U>
Mar 25 12:58:15 ubuntu sudo[46638]: pam_unix(sudo:session): session opened for >
Mar 25 12:58:58 ubuntu sudo[46638]: pam_unix(sudo:session): session closed for >
Mar 25 12:59:00 ubuntu sudo[46644]:   rawlin : TTY=pts/0 ; PWD=/home/rawlin ; U>
Mar 25 12:59:00 ubuntu sudo[46644]: pam_unix(sudo:session): session opened for >
lines 2469-2491/2491 (END)

[girish]

@Rawlin said in Help please failing setup of cloudron:

Mar 25 12:56:14 ubuntu tracker-store[45367]: OK

Are you installing on Ubuntu Desktop or Ubuntu Server ?

It seems that docker is running fine, so it's not clear to me what is happening Is it possible for me to ssh and inspect the server? If so, would be great if you can write to me at support@cloudron.io and I can try to make a proper fix.

[girish]

So, what I found so far is:

I can download things from all sites just fine, but not nginx!

root@Ubuntu:/home/rawlin# curl https://screenshots.cloudron.io/ca.scrumblr.cloudronapp/1.png -o /tmp/foo
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100  403k  100  403k    0     0   376k      0  0:00:01  0:00:01 --:--:--  376k

root@Ubuntu:/home/rawlin# curl -L http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb -o /tmp/nginx.deb
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  1  833k    1 15646    0     0    259      0  0:54:54  0:01:00  0:53:54     0
curl: (56) Recv failure: Connection reset by peer

root@Ubuntu:/home/rawlin# wget http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb
--2022-03-25 17:39:28--  http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~focal_amd64.deb
Resolving nginx.org (nginx.org)... 3.125.197.172, 52.58.199.22, 2a05:d014:edb:5702::6, ...
Connecting to nginx.org (nginx.org)|3.125.197.172|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 853262 (833K) [application/octet-stream]
Saving to: ‘nginx_1.18.0-2~focal_amd64.deb’

nginx_1.18.0-2~focal_amd64.deb       1%[>                                                                ]  15.28K  --.-KB/s    in 59s     

2022-03-25 17:40:28 (264 B/s) - Read error at byte 15646/853262 (Connection reset by peer). Retrying.

--2022-03-25 17:40:29--  (try: 2)  http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~focal_amd64.deb
Connecting to nginx.org (nginx.org)|3.125.197.172|:80... connected.
HTTP request sent, awaiting response... 206 Partial Content
Length: 853262 (833K), 837616 (818K) remaining [application/octet-stream]
Saving to: ‘nginx_1.18.0-2~focal_amd64.deb’

nginx_1.18.0-2~focal_amd64.deb       3%[+>                                                               ]  30.53K  --.-KB/s    in 59s     

2022-03-25 17:41:30 (264 B/s) - Read error at byte 31259/853262 (Connection reset by peer). Retrying.

So, not a curl/wget issue, some network issue when downloading from nginx.org. Strange.

[girish]

I can download small files from nginx.org just fine, other files just stall.

But looks like I found the issue. nginx.org resolves to 3.125.197.172, 52.58.199.22, 2a05:d014:edb:5702::6 . If I use the 3.125.197.172, it does not work. But 52.58.199.22 works!

root@Ubuntu:/home/rawlin# wget http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~${ubuntu_codename}_amd64.deb
--2022-03-25 17:50:02--  http://nginx.org/packages/ubuntu/pool/nginx/n/nginx/nginx_1.18.0-2~focal_amd64.deb
Resolving nginx.org (nginx.org)... 52.58.199.22
Connecting to nginx.org (nginx.org)|52.58.199.22|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 853262 (833K) [application/octet-stream]
Saving to: ‘nginx_1.18.0-2~focal_amd64.deb’

nginx_1.18.0-2~focal_amd64.deb     100%[================================================================>] 833.26K  1.16MB/s    in 0.7s    

2022-03-25 17:50:03 (1.16 MB/s) - ‘nginx_1.18.0-2~focal_amd64.deb’ saved [853262/853262]

[girish]

The workaround here was simply to edit /etc/resolv.conf and put this:

52.58.199.22 nginx.org

Then, running the setup script again works.

[scooke]

@girish Good for you for helping this user with troubleshooting a totally non-Cloudron related issue. I've come across this weird nginx error too. The fix was also tweaking the resolve.conf file, but I hadn't realized I can enter the sort of thing you did. Cool.

[girish]

I have put a fix in https://git.cloudron.io/cloudron/box/-/commits/bfb233eca19df07a82e3b524812d8270371ed738 which should hopefully fix this.