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  3. Docker and Postgres refuse to start

Docker and Postgres refuse to start

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dockerpostgresql
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  • timconsidineT timconsidine

    Bunch of apps showing as not responding.
    Services screen shows Docker with red dot, and Postgres as orange with the restart symbol stuck circling.
    Have rebooted the box.
    Restarting Docker, status goes temporarily to orange then returns to red.
    Any advice ?
    Don't want to fiddle randomly on the box by SSH.
    Logging in by SSH (and doing doing nothing) shows 43 updates pending, but no restart required message.
    docker ps -a at terminal hangs.

    EDIT :
    postgres service logs show stuck in a loop

    Nov 01 09:48:19 Detected existing installation
    Nov 01 09:48:19 Resetting root password
    
    timconsidineT Offline
    timconsidineT Offline
    timconsidine
    App Dev
    wrote on last edited by timconsidine
    #2

    All apps back up except for minio
    EDIT : rolled minio back to v2.9.13 and working now.
    Services now show green dot for docker and postgres

    2nd time postgres has failed recently.
    Running 7.2.5 and ubuntu 20.04

    Worrying

    Just noticed that docker ps -a shows a number of exited containers, but Cloudron portal only shows 1 app not responding. Is this normal ?

    girishG 2 Replies Last reply
    1
    • timconsidineT timconsidine

      All apps back up except for minio
      EDIT : rolled minio back to v2.9.13 and working now.
      Services now show green dot for docker and postgres

      2nd time postgres has failed recently.
      Running 7.2.5 and ubuntu 20.04

      Worrying

      Just noticed that docker ps -a shows a number of exited containers, but Cloudron portal only shows 1 app not responding. Is this normal ?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #3

      @timconsidine the minio thing is a bug in their latest release. It seems they removed the fs backend and there is no migration forward 😕 See https://forum.cloudron.io/topic/7880/latest-update-seems-to-have-broken-my-minio

      1 Reply Last reply
      1
      • timconsidineT timconsidine

        All apps back up except for minio
        EDIT : rolled minio back to v2.9.13 and working now.
        Services now show green dot for docker and postgres

        2nd time postgres has failed recently.
        Running 7.2.5 and ubuntu 20.04

        Worrying

        Just noticed that docker ps -a shows a number of exited containers, but Cloudron portal only shows 1 app not responding. Is this normal ?

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #4

        @timconsidine said in Docker and Postgres refuse to start:

        Running 7.2.5 and ubuntu 20.04

        What caused this whole issue ? Just random?

        timconsidineT 2 Replies Last reply
        0
        • girishG girish

          @timconsidine said in Docker and Postgres refuse to start:

          Running 7.2.5 and ubuntu 20.04

          What caused this whole issue ? Just random?

          timconsidineT Offline
          timconsidineT Offline
          timconsidine
          App Dev
          wrote on last edited by
          #5

          @girish good question !
          It seems random ... except 2nd time that postgres has failed.
          I'll keep an eye on and monitor, trying to be more aware of different changes.
          I'm running Cloudron on a Hetzner box, so I have reasonable confidence in the VPS.
          Will keep an eye out and report any observations.
          For now just carry on enjoying Cloudron !

          1 Reply Last reply
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          • girishG girish marked this topic as a question on
          • girishG girish has marked this topic as solved on
          • girishG girish

            @timconsidine said in Docker and Postgres refuse to start:

            Running 7.2.5 and ubuntu 20.04

            What caused this whole issue ? Just random?

            timconsidineT Offline
            timconsidineT Offline
            timconsidine
            App Dev
            wrote on last edited by timconsidine
            #6

            @girish so it has happened again
            Not aware of any cause - no intervention or fiddling done.
            I just rebooted the box when prompted in the dashboard
            Although I suspect it was failing before this
            postgres service does not start
            Cloudron dashboard for services shows orange dot
            Logs show :

            Nov 20 09:15:35 Resetting root password
            Nov 20 09:15:57 Detected existing installation
            Nov 20 09:15:59 Debug mode. Sleeping
            Nov 20 09:16:16 Debug mode. Sleeping
            Nov 20 09:16:54 Debug mode. Sleeping
            Nov 20 09:19:24 Debug mode. Sleeping
            Nov 20 09:28:39 Debug mode. Sleeping
            Nov 20 09:30:36 Debug mode. Sleeping
            

            Tried rebooting the box
            As postgres is such a core service, I am reluctant to fiddle.
            What would be the recommended steps to solve this ?

            EDIT : I did try to start piostgres via command line :

            root@Ubuntu-2004-focal-64-minimal ~ # sudo service postgresql start
            Failed to start postgresql.service: Unit postgresql.service not found.
            
            nebulonN 1 Reply Last reply
            1
            • timconsidineT timconsidine

              @girish so it has happened again
              Not aware of any cause - no intervention or fiddling done.
              I just rebooted the box when prompted in the dashboard
              Although I suspect it was failing before this
              postgres service does not start
              Cloudron dashboard for services shows orange dot
              Logs show :

              Nov 20 09:15:35 Resetting root password
              Nov 20 09:15:57 Detected existing installation
              Nov 20 09:15:59 Debug mode. Sleeping
              Nov 20 09:16:16 Debug mode. Sleeping
              Nov 20 09:16:54 Debug mode. Sleeping
              Nov 20 09:19:24 Debug mode. Sleeping
              Nov 20 09:28:39 Debug mode. Sleeping
              Nov 20 09:30:36 Debug mode. Sleeping
              

              Tried rebooting the box
              As postgres is such a core service, I am reluctant to fiddle.
              What would be the recommended steps to solve this ?

              EDIT : I did try to start piostgres via command line :

              root@Ubuntu-2004-focal-64-minimal ~ # sudo service postgresql start
              Failed to start postgresql.service: Unit postgresql.service not found.
              
              nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #7

              @timconsidine from the logs, do you have recovery mode simply enabled for your postgres service? Click on the edit icon for postgres in the services view in your Cloudron dashboard to see that checkbox.

              timconsidineT 1 Reply Last reply
              0
              • nebulonN nebulon

                @timconsidine from the logs, do you have recovery mode simply enabled for your postgres service? Click on the edit icon for postgres in the services view in your Cloudron dashboard to see that checkbox.

                timconsidineT Offline
                timconsidineT Offline
                timconsidine
                App Dev
                wrote on last edited by timconsidine
                #8

                @nebulon I tried increasing the memory (no change)
                I tried toggling the enable recovery but also no change
                EDIT : recovery mode currently unticked, does not start

                girishG 1 Reply Last reply
                0
                • timconsidineT timconsidine

                  @nebulon I tried increasing the memory (no change)
                  I tried toggling the enable recovery but also no change
                  EDIT : recovery mode currently unticked, does not start

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #9

                  @timconsidine said in Docker and Postgres refuse to start:

                  EDIT : recovery mode currently unticked, does not start

                  Do you see the same logs as before? Debug mode. Sleeping is printed when the service is in recovery mode.

                  timconsidineT 2 Replies Last reply
                  0
                  • girishG girish

                    @timconsidine said in Docker and Postgres refuse to start:

                    EDIT : recovery mode currently unticked, does not start

                    Do you see the same logs as before? Debug mode. Sleeping is printed when the service is in recovery mode.

                    timconsidineT Offline
                    timconsidineT Offline
                    timconsidine
                    App Dev
                    wrote on last edited by
                    #10

                    @girish ah thanks
                    Now I just have the first 2 lines (resetting root password / existing instal).

                    1 Reply Last reply
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                    • girishG girish

                      @timconsidine said in Docker and Postgres refuse to start:

                      EDIT : recovery mode currently unticked, does not start

                      Do you see the same logs as before? Debug mode. Sleeping is printed when the service is in recovery mode.

                      timconsidineT Offline
                      timconsidineT Offline
                      timconsidine
                      App Dev
                      wrote on last edited by
                      #11

                      @girish interestingly (for me!) there is no postgres service file

                      root@Ubuntu-2004-focal-64-minimal ~ # systemctl status postgresql
                      Unit postgresql.service could not be found.
                      

                      Is this normal ? Or the cause of the issue ?

                      girishG 1 Reply Last reply
                      0
                      • timconsidineT timconsidine

                        @girish interestingly (for me!) there is no postgres service file

                        root@Ubuntu-2004-focal-64-minimal ~ # systemctl status postgresql
                        Unit postgresql.service could not be found.
                        

                        Is this normal ? Or the cause of the issue ?

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #12

                        @timconsidine postgresql is in a docker container. docker inspect postgresql for example should work. I am not sure why it's stuck, can you drop a note to support@cloudron.io ?

                        timconsidineT 1 Reply Last reply
                        0
                        • girishG girish

                          @timconsidine postgresql is in a docker container. docker inspect postgresql for example should work. I am not sure why it's stuck, can you drop a note to support@cloudron.io ?

                          timconsidineT Offline
                          timconsidineT Offline
                          timconsidine
                          App Dev
                          wrote on last edited by
                          #13

                          @girish ah good to know ref docker
                          will contact support@

                          1 Reply Last reply
                          0
                          • girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #14

                            The issue was that pg_ctl has a default timeout of 60 seconds. On your server, it's taking a bit more than 60 seconds to start. So, I have bumped this value up and it's running now.

                            timconsidineT 1 Reply Last reply
                            2
                            • girishG girish

                              The issue was that pg_ctl has a default timeout of 60 seconds. On your server, it's taking a bit more than 60 seconds to start. So, I have bumped this value up and it's running now.

                              timconsidineT Offline
                              timconsidineT Offline
                              timconsidine
                              App Dev
                              wrote on last edited by
                              #15

                              @girish many thanks !

                              1 Reply Last reply
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