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    Solved Switch Premium Plan from one Subscription to another

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    • D
      Dany 0 last edited by girish

      I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.

      jdaviescoates girish 2 Replies Last reply Reply Quote 0
      • jdaviescoates
        jdaviescoates @Dany 0 last edited by

        @Dany-0 yes, just email support@cloudron.io and they'll sort it for you. They'll need the IDs of the Cloudrons which you can find by logging into to https://console.cloudron.io/#/cloudrons and then clicking on the relevant domains.

        I use Cloudron with Gandi & Hetzner

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        • D
          Dany 0 last edited by

          @jdaviescoates Thanks for the answer, then I did everything right yesterday 🙂

          1 Reply Last reply Reply Quote 1
          • girish
            girish Staff @Dany 0 last edited by

            @Dany-0 It's in our support queue 🙂 Will get to it shortly.

            D 1 Reply Last reply Reply Quote 0
            • D
              Dany 0 @girish last edited by

              @girish 😊 thank you

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              • Topic has been marked as a question  nebulon nebulon 
              • Topic has been marked as solved  nebulon nebulon 
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