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Cloudron Forum

Apps | Demo | Docs | Install

Switch Premium Plan from one Subscription to another

Scheduled Pinned Locked Moved Solved Support
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  • D Offline
    D Offline
    Dany 0
    wrote on last edited by girish
    #1

    I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.

    jdaviescoatesJ girishG 2 Replies Last reply
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  • jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    replied to Dany 0 on last edited by
    #2

    @Dany-0 yes, just email support@cloudron.io and they'll sort it for you. They'll need the IDs of the Cloudrons which you can find by logging into to https://console.cloudron.io/#/cloudrons and then clicking on the relevant domains.

    I use Cloudron with Gandi & Hetzner

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  • D Offline
    D Offline
    Dany 0
    wrote on last edited by
    #3

    @jdaviescoates Thanks for the answer, then I did everything right yesterday 🙂

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  • girishG Offline
    girishG Offline
    girish Staff
    replied to Dany 0 on last edited by
    #4

    @Dany-0 It's in our support queue 🙂 Will get to it shortly.

    D 1 Reply Last reply
    0
  • D Offline
    D Offline
    Dany 0
    replied to girish on last edited by
    #5

    @girish 😊 thank you

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