Switch Premium Plan from one Subscription to another
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wrote on Dec 6, 2022, 9:01 AM last edited by girish Dec 6, 2022, 10:41 AM
I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.
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I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.
wrote on Dec 6, 2022, 9:42 AM last edited by@Dany-0 yes, just email support@cloudron.io and they'll sort it for you. They'll need the IDs of the Cloudrons which you can find by logging into to https://console.cloudron.io/#/cloudrons and then clicking on the relevant domains.
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wrote on Dec 6, 2022, 9:53 AM last edited by
@jdaviescoates Thanks for the answer, then I did everything right yesterday
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I currently have two subscriptions, one premium and one free. Is it possible to transfer the premium plan to the free subscription because I no longer need the current cloudron installation with premium and will delete it. But I paid for a Premium Yearly and intend to continue using it.
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