cloudron will not install ubuntu 22.04 or 20.04

[linuxpowerhouse]

hello, so after a issue i had with removing mastodon, i decided to do a fresh install. i currently run proxmox as my hypervisor and had it like this the whole time. after searching for hours and coming across the same issues. i am here. i did a fresh install no updates, fails. then i do updates a upgrades, fails. so i look at the logs finally and is gives me this.
i looked through all the docs a forums and its has lead me nowhere.
i downloaded the ubuntu img from their site and did no other configs. all fresh installs and i keep getting this error.

any help would be very appreciated

[girish]

@linuxpowerhouse This seems like a DNS issue. Can you please try host us.archive.ubuntu.com on the server ? Does it return any results? If it doesn't, can you check the status of unbound - systemctl status unbound. You can also try systemctl restart unbound and try the host command again?

[linuxpowerhouse]

ohhh, i think you are right. ill do it asap.

[linuxpowerhouse]

it dose give me the "it seems like there is packages already installed issue, but i looked deeper into my proxmox dns and it looked like it changed.

[linuxpowerhouse]

same issue this is the write out of unbound

it seems like when i install it on my server something breaks, the dns and the ability to finish the install. i never had this problem before or when i set up cloudron before. because now unbound is running , but it still can't upgrade or update packages.

i get the "Some packages like nginx/docker/nodejs are already installed. Cloudron requires specific versions of these packages and will install them as part of it's installation. Please start with a fresh Ubuntu install and run this script again"

i did a ./cloudron-setup --redo and got this

[girish]

@linuxpowerhouse What do you get when you run host us.archive.ubuntu.com ? Is that command failing and if so what is the error message?

[linuxpowerhouse]

@girish Host us.archive.ubuntu.com not found: 2(SERVFAIL)

but when i stop unbound i can get it working

[linuxpowerhouse]

@girish Host us.archive.ubuntu.com not found: 2(SERVFAIL) fails, update fails and install fails

[girish]

@linuxpowerhouse that is strange, how does it start working with just stopping unbound ? How does your /etc/resolve.conf look like ? It has only 127.0.0.1 right (which is where unbound is listening) ?

As an additional thing to double check: Can you add do-ip6: false in the unbound config? For this edit /etc/unbound/unbound.conf.d/cloudron-network.conf and add the line in the server section.

server:
        port: 53
        interface: 127.0.0.1
        interface: 172.18.0.1
        ip-freebind: yes
        do-ip6: yes
        access-control: 127.0.0.1 allow
        access-control: 172.18.0.1/16 allow
        cache-max-negative-ttl: 30
        cache-max-ttl: 300

Then, systemctl restart unbound and then again host us.archive.ubuntu.com.

[linuxpowerhouse]

@girish this is my /etc/resolv.conf file

im still getting the same issue. when its running i get the host server error

[linuxpowerhouse]

i get this when i also tried to update,
and to maybe add a bit more when i went into the /etc/unbound/unbound.conf.d/cloudron-network.conf it was just 127.0.0.1 under the server section.

[linuxpowerhouse]

could it be a ubuntu version issue, or somthing that i am missing?

[girish]

@linuxpowerhouse I would start over to understand where the issue lies.

• Start with fresh ubuntu 22.04
• Does apt update work now?
• Next, apt install unbound
• Does apt update still work after this?

[girish]

If we can get (SSH) access to the server, then maybe we can help you debug this as well. If this is the case, then you can write to support@cloudron.io.

[linuxpowerhouse]

@girish very weird, i did a fresh install, update works, and then install unbound (its running), and update still is working and the host comand

[girish]

@linuxpowerhouse ah, awesome. So, it must be some Cloudron issue then. What happens if you install Cloudron at this point ?

[linuxpowerhouse]

ill do it and get back to you.

[linuxpowerhouse]

okay, same issue. i get a failed install script. is there s a place i cant send the full log and maybe help you guys with the issue going on

[girish]

@linuxpowerhouse yes, you can put it in https://paste.cloudron.io . If it's private, please just send that link to support@cloudron.io .

[linuxpowerhouse]

okay, ill send them an email. even looking through the logs its hard to tell where the issue is coming from. i looked through other issues and thought it was a ubuntu version issue but ive updated and not updated so many times that its very weird to me that it stops right near the end. thank you for your help.