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  3. Chatwoot - authenticating with facebook

Chatwoot - authenticating with facebook

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  • shivamkb17S Offline
    shivamkb17S Offline
    shivamkb17
    wrote on last edited by
    #16

    Hi, I have the same issue with Facebook app setup on cloudron instance, but on direct installation and docker is working perfectly.

    I don't understood why this issue in cloudron instance.

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    0
    • shivamkb17S Offline
      shivamkb17S Offline
      shivamkb17
      wrote on last edited by
      #17

      In firefox, new pop-up is opening, but no use, It's only blank page.
      https://ibb.co/g7SKWFW

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      • shivamkb17S Offline
        shivamkb17S Offline
        shivamkb17
        wrote on last edited by
        #18

        HI @nebulon , Please Test from your end, Is this facebook app integration is working or not, Many people is facing this similar issue.

        mhgcicM 1 Reply Last reply
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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #19

          I do not have any facebook account to test this with. For telegram I also just follwed https://www.chatwoot.com/docs/product/channels/telegram/ and that worked.

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          • shivamkb17S Offline
            shivamkb17S Offline
            shivamkb17
            wrote on last edited by shivamkb17
            #20

            Telegram is working, Only issue with facebook.
            You can text me, I will provide facebook APP ID and secret key.

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            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #21

              I do not have a facebook account itself though, not sure if this is required or not.

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              • shivamkb17S Offline
                shivamkb17S Offline
                shivamkb17
                wrote on last edited by
                #22

                A Facebook account is required to test it, but login pop-up is not opening. That's is the main issue. I have some more account, If you need it, I Will send you for app testing.

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                • shivamkb17S Offline
                  shivamkb17S Offline
                  shivamkb17
                  wrote on last edited by
                  #23

                  I am not able to Reply back to you message.

                  1 Reply Last reply
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                  • nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by
                    #24

                    hm strange. Well then send a mail to support@cloudron.io with the required env var settings

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                    • shivamkb17S shivamkb17

                      HI @nebulon , Please Test from your end, Is this facebook app integration is working or not, Many people is facing this similar issue.

                      mhgcicM Offline
                      mhgcicM Offline
                      mhgcic
                      wrote on last edited by mhgcic
                      #25

                      @shivamkb17 said in Chatwoot - authenticating with facebook:

                      HI @nebulon , Please Test from your end, Is this facebook app integration is working or not, Many people is facing this similar issue.

                      Sorry to but in, but....

                      Facebook Developer allows you to create test accounts that you can send Cloudron the information I.E logging email address and password generated in Facebook Developer for them to test without them having to create or giving their Facebook profile out.

                      Ref: https://developers.facebook.com/docs/development/build-and-test/test-users/

                      Mersey Hub Group CIC
                      Non-profit Charitable Organisation
                      https://www.mhgcic.org.uk

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                      • nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #26

                        Apparently there was a typo or missing quotes in the env.sh maybe @shivamkb17 could share those details for others.

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                        • nebulonN nebulon marked this topic as a question on
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