Chatwoot - authenticating with facebook

[mdreira]

Has anyone successfully set up fb messenger on chatwoot?

On the other hand, I have managed to configure telegram. I put the telegram bot in different groups but I don't receive the conversation in Chatwoot. I'm going to have to look deeper how to use the telegram bot with Chatwoot

[girish]

@mdreira Don't know about facebook, but we did manage to configure telegram with chatwoot just the other day.

I remember that first time we set it up things didn't work. Then we re-setup the channel in botfather and it started working. You can also check the chatwoot logs which shows some activity. There is also a telegram bot command which shows that chatwoot has "registered" as a web hook. @nebulon probably remembers the command.

[shivamkb17]

Hi, I have the same issue with Facebook app setup on cloudron instance, but on direct installation and docker is working perfectly.

I don't understood why this issue in cloudron instance.

[shivamkb17]

In firefox, new pop-up is opening, but no use, It's only blank page.
https://ibb.co/g7SKWFW

[shivamkb17]

HI @nebulon , Please Test from your end, Is this facebook app integration is working or not, Many people is facing this similar issue.

[nebulon]

I do not have any facebook account to test this with. For telegram I also just follwed https://www.chatwoot.com/docs/product/channels/telegram/ and that worked.

[shivamkb17]

Telegram is working, Only issue with facebook.
You can text me, I will provide facebook APP ID and secret key.

[nebulon]

I do not have a facebook account itself though, not sure if this is required or not.

[shivamkb17]

A Facebook account is required to test it, but login pop-up is not opening. That's is the main issue. I have some more account, If you need it, I Will send you for app testing.

[shivamkb17]

I am not able to Reply back to you message.

[nebulon]

hm strange. Well then send a mail to support@cloudron.io with the required env var settings

[mhgcic]

@shivamkb17 said in Chatwoot - authenticating with facebook:

HI @nebulon , Please Test from your end, Is this facebook app integration is working or not, Many people is facing this similar issue.

Sorry to but in, but....

Facebook Developer allows you to create test accounts that you can send Cloudron the information I.E logging email address and password generated in Facebook Developer for them to test without them having to create or giving their Facebook profile out.

Ref: https://developers.facebook.com/docs/development/build-and-test/test-users/

[nebulon]

Apparently there was a typo or missing quotes in the env.sh maybe @shivamkb17 could share those details for others.