Failed to install cloudron. See /var/log/cloudron-setup.log for details

[canis202]

Hello i just tried to install Cloudron i got this error.

##############################################
Cloudron Setup (latest)
##############################################

Follow setup logs in a second terminal with:
$ tail -f /var/log/cloudron-setup.log

Join us at https://forum.cloudron.io for any questions.

=> Updating apt and installing script dependencies
=> Validating setup token
=> Checking version
=> Downloading Cloudron version 7.6.1 ...
=> Installing base dependencies (this takes some time) ...
=> Installing Cloudron version 7.6.1 (this takes some time) ...Failed to install cloudron. See /var/log/cloudron-setup.log for details

and when i add this command tail -f /var/log/cloudron-setup.log :

this is the error :
uid=808(yellowtent) gid=808(yellowtent) groups=808(yellowtent)

add support user (no password, sudo)

if ! id cloudron-support 2>/dev/null; then
useradd --system --comment "Cloudron Support (support@cloudron.io)" --create-home --no-user-group --shell /bin/bash cloudron-support
fi
uid=999(cloudron-support) gid=100(users) groups=100(users)

2023-11-16T11:45:41 ==> installer: Updating from to 7.6.1
2023-11-16T11:45:41 ==> installer: This Cloudron version requires atleast Ubuntu 20.04. Please upgrade following https://docs.cloudron.io/guides/upgrade-ubuntu-20/

[girish]

@canis202 said in Failed to install cloudron. See /var/log/cloudron-setup.log for details:

2023-11-16T11:45:41 ==> installer: This Cloudron version requires atleast Ubuntu 20.04. Please upgrade following https://docs.cloudron.io/guides/upgrade-ubuntu-20/

this is the issue.

It seems you are installing on Ubuntu 18.04. This is not supported, you need Ubuntu 20.04 or Ubuntu 22.04.

[scooke]

At least they can copy/paste from the log file!!