You Have been disconnected

[aqeelzakir1]

i am facing this issue , you have been disconnect in guacamole cloudron app. can you help me to fix

also in app notifications, i see this

[necrevistonnezr]

So, is port 25 blocked outbound in your system?

[nebulon]

Both issues may not actually be related.

Do you have more context about the guacamole issue? Can you reconnect?

[aqeelzakir1]

@necrevistonnezr i contact with support and they unblock port 25 , now there is no error but still i facing disconnect server every day

[aqeelzakir1]

@nebulon WHEN i restarted vps it working for only 15- 17 hours after that's it goes to disconnect again so i repeat the restarting again and again . i don't know where is the error exactly .

[nebulon]

So you mean after port 25 is unblocked, suddenly guacamole works again?

Also can you be more specific where you see this in guacamole and if ther are any errors on the server side of the app?

[girish]

@nebulon said in You Have been disconnected:

So you mean after port 25 is unblocked, suddenly guacamole works again?

I think he means the second error (there are two bug reports in the original post)

[aqeelzakir1]

@nebulon no error not resolved, the error due to update to next version

Guacamole at my.domin.name updated to package version 1.8.4
The application installed at https://casper.navis.company was updated.

Changelog:

Update Guacamole to 1.5.3
Release notes
“Error: blob is undefined” when creating new SessionRecording from Blob (GUACAMOLE-1793)
Change password form missing for administrators without edit self permission (GUACAMOLE-1812)

[aqeelzakir1]

Guacamole at example.domain.name updated to package version 1.8.5

The application installed at https://example.domain.name was updated.

Changelog:

Update Guacamole to 1.5.4
Release notes
History Recording Player should show controls when mouse is moved (GUACAMOLE-1872)
Control bar doesn’t auto-hide on history recording player (GUACAMOLE-1873)

i am facing disconnect error after this update, may be have some issue there

[girish]

@aqeelzakir1 might be worth while reporting this to guacamole project upstream

[nebulon]

Is anyone else experiencing this? I am not able to reproduce that, but maybe this only happens after some time. Have you looked into the issue tracker of guacamole itself? Without any more specific error reports this is all a bit too generic to help.

[aqeelzakir1]

@nebulon guacd[1745221]: DEBUG: Client is using protocol version "VERSION_1_5_0"
guacd[1745221]: DEBUG: Parameter "create-recording-path" omitted. Using default value of 0.

[girish]

@aqeelzakir1 I removed the duplicate new post. Please post any new information here.

Just to double check, does this work in a previous version of guacmole? Is this a problem only with the new version? What kind of connection is this (RDP, SSH , etc) ? If you can give us a full list of steps to reproduce, we can try. Otherwise, it's really hard to know what the issue is. You can also check with guacamole support - https://guacamole.apache.org/support/

[DualOSWinWiz]

My users are also facing overwhelming disconnections on screen bottom right a smal popup come saying netwrok unstable this increase recently after last update of cloudron also the subdomain is proxy via cloudflare. My users connect rdp protocol with minimum settings in connection and connect to Windows vms in same intranet.