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  1. Cloudron Forum
  2. Invoice Ninja
  3. Invoice ninja server 500 internal error

Invoice ninja server 500 internal error

Scheduled Pinned Locked Moved Solved Invoice Ninja
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  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    wrote on last edited by
    #33

    That leaves the email deliverability issue. How is PDF generation related to emails not getting sent?

    1 Reply Last reply
    0
    • nebulonN nebulon

      @luckow maybe good to report this password trimming upstream. Great catch and unlikely it gets detected by the devs on their own.

      luckowL Offline
      luckowL Offline
      luckow
      translator
      wrote on last edited by
      #34

      @nebulon I will try three more times to be sure the leading space is the problem. After hours of trillions of IN instances and attempts, my eyes feel square.

      Pronouns: he/him | Primary language: German

      1 Reply Last reply
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      • vladimir.dV Offline
        vladimir.dV Offline
        vladimir.d
        wrote on last edited by
        #35

        @luckow could you try to switch Attach PDF option off on IN dashboard > settings > Advanced Settings > Email Settings and then try to send an email?

        v1.14.2 seems to be sending emails properly whilst Attach PDF is off.
        I'm investigating it further now.

        humptydumptyH 1 Reply Last reply
        2
        • vladimir.dV vladimir.d

          @luckow could you try to switch Attach PDF option off on IN dashboard > settings > Advanced Settings > Email Settings and then try to send an email?

          v1.14.2 seems to be sending emails properly whilst Attach PDF is off.
          I'm investigating it further now.

          humptydumptyH Offline
          humptydumptyH Offline
          humptydumpty
          wrote on last edited by
          #36

          @vladimir-d I can confirm that the emails get delivered if attach pdf is off. I deleted PDF_GENERATOR=hosted_ninja from the env file and restarted the app before testing. I'm on the lastest IN 1.14.2.

          1 Reply Last reply
          0
          • vladimir.dV Offline
            vladimir.dV Offline
            vladimir.d
            wrote on last edited by
            #37

            The problem with sending emails has been fixed. A new app package is going to be released soon.

            1 Reply Last reply
            3
            • nebulonN nebulon

              @luckow maybe good to report this password trimming upstream. Great catch and unlikely it gets detected by the devs on their own.

              luckowL Offline
              luckowL Offline
              luckow
              translator
              wrote on last edited by
              #38

              @nebulon fixed https://github.com/invoiceninja/invoiceninja/pull/9703

              Pronouns: he/him | Primary language: German

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              • humptydumptyH Offline
                humptydumptyH Offline
                humptydumpty
                wrote on last edited by
                #39

                Well done @luckow @vladimir-d πŸ‘

                1 Reply Last reply
                0
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #40

                  Thanks! New package published.

                  1 Reply Last reply
                  1
                  • A Offline
                    A Offline
                    AartJansen
                    wrote on last edited by
                    #41

                    so the end result is pdf generation & emails (with PDFs) now work without the added PDF_GENERATOR line ?

                    humptydumptyH 1 Reply Last reply
                    0
                    • A AartJansen

                      so the end result is pdf generation & emails (with PDFs) now work without the added PDF_GENERATOR line ?

                      humptydumptyH Offline
                      humptydumptyH Offline
                      humptydumpty
                      wrote on last edited by
                      #42

                      @AartJansen correct!

                      1 Reply Last reply
                      0
                      • nebulonN nebulon marked this topic as a question on
                      • nebulonN nebulon has marked this topic as solved on
                      • d19dotcaD Offline
                        d19dotcaD Offline
                        d19dotca
                        wrote on last edited by
                        #43

                        Interestingly I just ran across this issue. I was able to fix it by simply adding in the following: PDF_GENERATOR=snappdf

                        Odd though as I see others didn't get that working and needed a value of hosted_ninja instead of snappdf. So YMMV as they say. πŸ™‚

                        --
                        Dustin Dauncey
                        www.d19.ca

                        humptydumptyH 1 Reply Last reply
                        0
                        • d19dotcaD d19dotca

                          Interestingly I just ran across this issue. I was able to fix it by simply adding in the following: PDF_GENERATOR=snappdf

                          Odd though as I see others didn't get that working and needed a value of hosted_ninja instead of snappdf. So YMMV as they say. πŸ™‚

                          humptydumptyH Offline
                          humptydumptyH Offline
                          humptydumpty
                          wrote on last edited by
                          #44

                          @d19dotca take a look at this thread as the env has some major changes, simply adding those lines brings an existing app up to par with a fresh install https://forum.cloudron.io/topic/13069/not-creating-pdfs-after-updates/25

                          Look for Girish’s latest post in there

                          1 Reply Last reply
                          0
                          • d19dotcaD Offline
                            d19dotcaD Offline
                            d19dotca
                            wrote on last edited by
                            #45

                            Yeah it makes me concerned that the package updates got messed up somewhere along the way to have duplicated some content in the ENV and remove others, but at least it’s an easy fix (manually). πŸ™‚

                            --
                            Dustin Dauncey
                            www.d19.ca

                            1 Reply Last reply
                            2
                            • E Offline
                              E Offline
                              Esteban88
                              wrote on last edited by
                              #46

                              Hi, I have the same problem and it is not solved after the updates.

                              Check the screenshots:

                              Captura de pantalla_20250129_111706.png Captura de pantalla_20250129_111638.png

                              The question is how do I give permissions? I don't have a way to edit by commands, right?

                              J 1 Reply Last reply
                              1
                              • E Esteban88

                                Hi, I have the same problem and it is not solved after the updates.

                                Check the screenshots:

                                Captura de pantalla_20250129_111706.png Captura de pantalla_20250129_111638.png

                                The question is how do I give permissions? I don't have a way to edit by commands, right?

                                J Offline
                                J Offline
                                joseph
                                Staff
                                wrote on last edited by
                                #47

                                @Esteban88 kernel.php not being writable is fine. On Cloudron, app code is readonly. This is for security. Per your screenshot, your PDF settings seem OK. You are unable to generate PDFs?

                                1 Reply Last reply
                                0
                                • E Offline
                                  E Offline
                                  Esteban88
                                  wrote on last edited by
                                  #48

                                  Hi @joseph, it does not generate the PDF, I show you the error.

                                  1738162457891.jpg

                                  J 1 Reply Last reply
                                  0
                                  • E Esteban88

                                    Hi @joseph, it does not generate the PDF, I show you the error.

                                    1738162457891.jpg

                                    J Offline
                                    J Offline
                                    joseph
                                    Staff
                                    wrote on last edited by joseph
                                    #49

                                    @Esteban88 see this thread - https://forum.cloudron.io/topic/13069/not-creating-pdfs-after-updates/18 . Can you check the env variables and respond in that thread if it doesn't work?

                                    1 Reply Last reply
                                    0
                                    • E Offline
                                      E Offline
                                      Esteban88
                                      wrote on last edited by Esteban88
                                      #50

                                      Thanks! I had the pdf generator disabled.

                                      I changed the line:

                                      phantomjs_pdf_generation:false
                                      to
                                      phantomjs_pdf_generation:true

                                      1 Reply Last reply
                                      2
                                      • A Offline
                                        A Offline
                                        AartJansen
                                        wrote on last edited by
                                        #51

                                        Just to FYI, when I used phantomjs the pdfs would preview in app, and send email, but the receiver would not be able to view the pdf.
                                        I had to use

                                        PDF_GENERATOR=snappdf
                                        SNAPPDF_CHROMIUM_PATH=/usr/bin/google-chrome-stable
                                        

                                        to get proper functionality back.

                                        1 Reply Last reply
                                        2
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